Manager Quality Assurance

MICHAEL DYE ! **** Barracks St. New Orleans, Louisiana 70116

614-***-**** " *******.***@*******.***

WEB DESIGNER/DEVELOPER

QUALIFICATIONS PROFILE

Recently relocated to New Orleans, determined and innovative professional; offering verifiable qualifications in

creating corporate web sites, portals, and large-scale web applications of cutting-edge business development,

ensuring quality assurance of finished websites including the validation of web forms and link. Powered with hands-

on experience in a live web environment, along with technical expertise in HTML5, MXML, Adobe Flex, CSS3,

JavaScript, ActionScript, and jQuery. Adept at assessing technical details while providing significant technical

contributions. Recognized for personal tenacity, strong work ethic, and articulate communication style that encourage

associates/teams to act decisively toward a common goal.

TECHNICAL PROFICIENCIES

HTML5 & 4.01 w/CSS3 Flex MXML XHTML JavaScript

LANGUAGES

ActionScript jQuery Java

E clipse 3.7 Adobe Dreamweaver CS5 Adobe Photoshop CS5 Adobe

InDesign CS5 Adobe F lex Builder Adobe C atalyst Microsoft Office

SOFTWARE

Suite OpenOffice

IBM AIX UNIX 5.3 Red Hat Enterprise/ Fedora Solaris Windows (all

OPERATING SYSTEMS

versions) Windows Server 2008 Mac OS X Leopard

Oracle IBM A pache Hadoop

RDBMS

TCP/IP v4 & v6 DNS FTP/SFTP SMTP POP Telnet UDP

PROTOCOLS

Servers PC’s small LAN networks

HARDWARE

WORK CHRONOLOGY

JP MORGAN CHASE Columbus, OH

! APPLICATION DEVELOPER Sep 2006 – Mar 2014

Front End Java Web Developer with experience in the full suite of contemporary development skills used within a

Java application programming environment including strong HTML5, Adobe Flex MXML, CSS3, JQuery, JavaScript

and ActionScript experience. In this role, I am responsible for developing rich web user interfaces that integrate

with back-end components and result in web solutions that people want to use. I am a part of a team that works on

various web-based applications and ultimately contribute to a high-quality user experience and specialize in

building responsive and elegant web UIs.

Career Highlights:

# Lead on Designing and Development of Chase Event Manager next-generation web application.

# Partner and consult with internal clients' needs for site design and development followed by the creation of

entire sites from conceptualization to site launch. Including gathering and developing business

requirements, consulting to ensure user-friendly architecture, prototyping, web authoring, and effective

time management.

# Develop prototypes and mock-ups to help develop, demonstrate, and validate business requirements to

ensure all stakeholders understand what will be built and to help identify potential issues early in the

project.

# Conduct web site usability evaluations. Ability to apply heuristic evaluation methods, measure against

competitor benchmarking and apply corporate and web style guide standards.

! BUSINESS ANALYST

Administer Customer Assist, Teller Express, Sales Express, Contact Manager, FSD, E-Coupon, Forms Online,

Deposit Hold Requests, Safe Deposit Box Due Diligence, workstations, and printers, including the all-in-one printer,

servers, scanners, PIN pads, validators, cash counters, and cash dispensers. My Primary function is the

administration, development and design of Branch Technology Support internal website that is currently over 2GB

of information, delivered to 250 to 300 agents on two continents. The sight is used as a resource to train and

troubleshoot pieces of equipment and functionality in the branches.

Career Highlights:

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MICHAEL DYE ! 1217 Barracks St. New Orleans, Louisiana 70116

614-***-**** " *******.***@*******.***

# Led the development and implementation of Branch Technology support internal web site

# Significantly contributed in responding quickly to all software navigation and issues; all hardware

functionality, from printers to HP computers to instant debit card machines; and any access issues of JP

Morgan Chase Retail branch employee regarding internal sites

! LEAD SENIOR OPERATIONS SPECIALIST

Manage and streamline external clients’ access to 12 IBM AIX 5.3 UNIX servers in Bellville, Bournemouth,

Delaware, Houston, Maryland, and United Kingdom, loading an average of 50,000 files used to store images of

multiple items from personal checks to mortgage documents on a daily basis. Monitor and maintain cleanliness of

disk space by compiling all important files and removing residue from files; inspect disk space to maintain loader

below 80%. Determine tape drive status to identify and maintain tape retrieval times in a 90-second time frame.

Carry out system log maintenance, including sending failure notices, unloading duplicate files, and extracting files

for disaster recovery procedures.

Career Highlights:

# Took charge of converting all WaMu systems to Chase systems on a six-month deadline

# Contributed in converting Houston server users to Delaware that generated zero negative impact on clients,

after Hurricane Ike struck

# Developed and mentored three associates in procedures of position

# Conducted hourly checks to expedite proper loading of files

# Delivered failure notices to senders within a two-hour SLA, and provided resolution to all server issues

through Telnet, Putty, WinSCP, and Cute FTP

OTHER EXPERIENCE

THE BOMBAY COMPANY Westerville, OH

! SALES ASSOCIATE 2005–2006

ROUSH HARDWARE Westerville, OH

! ASSISTANT STORE MANAGER 2000–2005

SEARS HARDWARE Westerville, OH

! OPERATIONS MANAGER/ASSISTANT STORE MANAGER 1995–2000

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor’s Degree in Computer Information Systems, with Emphasis on Web Development and

Administration Specialization

DeVry University Columbus, OH

Related Coursework:

# #

Principles of E-Commerce Information Web Interface Design

# #

Web Security Object-Oriented Analysis and Design

# #

Advanced Web Application Development Introduction to Databases

# #

Red Hat Linux Essentials Data Privacy and Security

# #

Red Hat Linux System Administration Information Systems Security

(RHCT) Certification

# Architecture and Operating Systems

# Connectivity

# Statistics and Decision Making

# Programming Logic and Design

# Structured Analysis and Design

# Computer Applications for Business

# Business Applications Programming

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