Customer Service Pvt Ltd

Curriculum Vitae

Gurpreet Singh

***-* ******* ****

New Delhi-110063

Contact no.-099********

Email ********.*********@*****.***

OBJECTIVE

My objective is to be successful in my field of work, by means of hard work

and honesty. I want to gain experience in a challenging environment.

EDUCATIONAL QUALIFICATION

> 12TH Passed from C.B.S.E board

> Bachelor Tourism Studies (BTS) Graduate from IGNOU

PROFESSIONAL QUALIFICATION

> Done Travel Tourism & Air Port Handling course from Y M C A

> CRS with Amadeus system & Artica Air India own gds

> Done 3 Month basic computer course from DICS Punjabi Bagh

EXPIRENCE

> Worked with Sparsh Bpo Pvt Ltd as customer service associate in

AIRINDIA from (07th April 08 to 11th Jan 09)

> AIRINDIA process shifted to IGT (12th jan09)

> Worked with IGT in Rescheduling department in AIRINDIA process (12

Jan to 12 Jun)

> Working with INTELENET as customer service associate in YATRA process

(11Jun 09 to 12Dec09)

> Presently working with Onkar International Pvt. Ltd. as Sr. Travel

Consultant (14 Dec09 to Till Date)

JOB PROFILE IN ONKAR INTERNATIONAL

> Handling corporate Query Domestic & International

> Making Reservation on Amadeus & Galileo.

> Rescheduling & Refund.

> Making Mis report in Excel.

> Maintain travel data.

> Knowledge of Visa

PERSONAL DETAILS:

Father's Name : Sh. Harpreet Singh

D.O.B : 31/03/1988

Marital Status : Married

Nationality : Indian

Gender : Male

Language Known : Hindi, English & Punjabi

Hobbies : Listening to Music & Playing Cricket

Date:

Place: New Delhi

(Gurpreet Singh)

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