Human Resources Management

Gary Kettering

Valley Stream, NY ? 917-***-**** ? ****.*********@*****.***

Human Resources Leadership Experience

A career signature for transitioning Human Resources into a vital partner

within the corporate model. Extensive skills in management, with direct

report teams and support of up to 1400+ employees. A leader and change

agent skilled at finding talented individuals and motivating them to excel.

Unify initially disparate groups, create an open communications work

environment, team synergy along with reducing employee attrition rates.

Manages union, non-union, protected class relations.

Areas of Expertise

HR Department Team Member Recruitment & Orientation &

Start-up Retention On-Boarding

Employment Law Employee Relations 3rd Party

FMLA/ADA/EEO/WC Health & Benefits Management

Mediation & Administration In-House Training

Advocacy HR Program/Project Management Performance

HRIS Technologies Management

Corporate Compliancy Organizational

Development

Professional Profile

Grenadier Realty Corporation (GRC), Brooklyn, NY 2013-Present

Assistant Director of Human Resources

HR Generalist and Talent Manager for full service property management firm

with a portfolio of over 40 properties containing more than 22,000 units.

GRC provides management to a variety of properties including government-

assisted housing, public housing, condominiums, cooperatives, luxury

rental units and rent stabilized rental units. Profile: 1400 employees.

. Responsible for continually refining the strategic alignment of the HR

team to the various businesses within the organization. Develop, issue

and enforce company policies, procedures and regulations.

. Cultivate and foster strong relationships with business leadership -

educate and instill awareness of the strategic offerings and overall

capabilities of the human resources function.

. Develop staffing strategies and implementation plans and programs to

identify talent within and outside the corporation for positions of

responsibility. Partner with external resources able to provide

specified talent.

. Execute onsite training/orientation programs at each property location

in the NYC Boroughs and New Jersey.

. Maintain clear, effective lines of communication throughout the firm,

keeping all employees well-informed regarding new programs and

developments, critical issues, and policy changes.

. Assist the director in labor relation issues including negotiations,

arbitrations and contract renewals.

. Follows all company and HR practices related to conducting an internal

investigation to ensure effective resolution while protecting

associates, management and company assets from litigation risks.

Accor Hotels- Novotel Times Square/Sofitel, New York, NY 2008-2011

Director of Human Resources

Accor, US division of worldwide brand. HR Director at each New York City

property. Profile: 230 employees

. Interface with the union and the management as it pertains to member

concerns including counseling and grievance sessions. Represent

management at employee-related hearings and investigations.

. Ensure all company policies are applied consistently regarding

recruitment, postings, promotions, merit adjustments, terminations and

any other standing HR practice or policy to maintain equitable

treatment.

. Objectively coaches employees and management through complex and

difficult issues. Provides guidance to management on appropriate

disciplinary action. Reduced and stabilized hotel management turn-over.

. Assists in creating standardized HR owned training programs to ensure

appropriate use of the HR Brand and consistency of message. Regularly

conducts HR related training (i.e.: Orientation, Sexual Harassment,

Progressive Counseling).

Gary Kettering Page 2

Accor Hotels, Achievements

. Recipient of Accor's "Outstanding Performance in Human Resources" award

for 2009.

. Saved $150K in Union insurance health care premiums.

. Restructure company's employee handbook.

. Implemented new company procedures for electronic applications for

employment and I-9 records.

. Improved overall community involvement to charitable causes through

employee driven donations and contributions.

Applied Development Company, Hoboken, NJ 2004-2007

Corporate Director of Human Resources

Developed several best practices and markedly improved employee morale at

this real estate development service for commercial and residential

customers. Profile: 500 employees.

. Expanded role by directing multiple Human Resources projects

simultaneously.

. Won over initially reticent executives in other divisions - gained their

trust and showed them the value of partnering with Human Resources to

help meet their tactical and strategic goals.

. Recovered $100K in overpaid insurance health care premiums.

. Corrected all I-9 forms to meet legal requirements.

The Algonquin Hotel, New York City, NY 2002-2004

Director of Human Resources

Demonstrated unique ability to get union and management groups to

communicate effectively; instilled a work culture of respect and open

communications. Algonquin is a 174-room literary landmark hotel. Profile:

165 employees.

. Created and directed training programs, including sexual harassment,

hostile work environment, and TIPS.

. During earlier tenure, eliminated $1M deficit as member of Executive

Committee and either built or improved upon key HR programs,

establishing best practices and SOPs.

The Garden City Hotel, Garden City, NY 1998-2001

Director of Human Resources

Performed a wide complement of services for this 4-Star luxury hotel,

including development of programs driving improvements to productivity and

service standards. Profile: 275 employees.

. Improved the employee handbook; integrated a new employee orientation

process and build a far more robust training program directly improving

customer satisfaction by 12% and improving employee morale.

. Achieved a record 8% reduction in employee turnover.

The RIHGA Royal Hotel, New York City, NY 1996-1997

Director of Training

Created or improved training program for this luxury hotel. Profile: 400

employees.

. Training modules included: management, leadership, employee orientation,

customer service, and English as a Second Language.

. Researched and procured new HRIS system; stayed abreast of emerging

technologies supporting HR initiatives.

Education

Bachelor of Arts, Music - Moorhead State University, Moorhead, MN

PHR in progress

Suite of Skills

Interviewing, Training, Organizational Development, Employee Development

Programs, Employee Morale, Event Management, Compensation & Benefits, 401K,

Legal Compliance, Diversity, Affirmative Action

LinkedIn: https://www.linkedin.com/pub/gary-kettering/3b/b96/219

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