Customer Service Physical Therapist

Ann Sertle

Production Associate at Hormel Progressive Processing

Galena, IL

*******@*****.*** - 815-***-****

A position in the field of manufacturing production or customer service that will allow me to apply and enhance

my skills and knowledge

WORK EXPERIENCE

Production Associate

Star Sensor Services - Dubuque, IA - March 2012 to Present

Full sensor assembly production.

Performing soldering of components to bare pc boards

Perform epoxy operations to sensors

Full inspection and testing of products using test equipment and fixtures

Use of mounting drawings and prints

Pack parts for shipment

Dental Technician

Oral Arts Dental Lab - Dubuque, IA

Denture prepatory department. Articulations, pouring and duplicating models from impressions and in process

of learning to invest processing. Work with small instruments. Very good hand eye coordination and dexterity.

Team environment.

Production Associate

Hormel Progressive Processing - Dubuque, IA - December 2009 to March 2012

Machine operator

Perform multi-task as conveyer runs from one machine to the other.

Able to move large heavy stainless steal racks from a trolley to machine.

Work well with USDA

Member of ergonomic team

Able to make adjustments to machine manually and by computer

Work on raque food line doing visual inspection and rework

Office Assistant

Holland Heating and Air Conditioning - Galena, IL - April 1999 to February 2010

Performed clerical work such as answering phones and sending out job orders to other employees

Performed basic computer skills such as sending email and bills

Enhanced customer service skills by dealing directly with customers via phone and in person

Physical Therapist Aide

Midwest Medical Center - Galena, IL - November 2009 to December 2009

Responsible for modalities and ultrasounds as instructed from Physical Therapist. This job was part-time as

I was looking for full-time work. Great learning experience!

Production Associate

Honeywell Microswitch - Galena, IL - September 1978 to February 2009

Performed on various assembly lines such as V-3, short order, switch in time and just in time

Performed and mastered many different skills such as soldering, working with epoxy, and photo electronic

products

Operated riveter machines, presses and drills, fork lifts and hand tools

Managed computer for job orders and quality inspection

Employed with many typed of different people throughout career which enhanced communication skills and

ability to work well with others

Able to work well under pressure with the just in time assembly

Experienced with ISO and Lean Management

EDUCATION

Diploma

Galena High School - Galena, IL

May 1977

SKILLS

assembly skills working with hand tools and air tools. computerized machine operator skills. Skills working

with patient care.

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