Customer Service High School

Deona Madison

LAUNDRY AIDE - Alden Northmoor

Chicago, IL

***********@*****.*** - 773-***-****

Committed to a career in customer service, including administrative support and light business operations.

Pleasant phone voice, highly organized, detailed orientated, and exceedingly thorough. Capable of success

in a fast- paced multi-tasked environment. Personable resourceful and adaptable. Reputation as a reliable

punctual and contentious worker. Efficient computer skills, willingness to enhance abilities and learn new skills

WORK EXPERIENCE

LAUNDRY AIDE

Alden Northmoor - Chicago, IL - 2010 to Present

Provide exceptional customer service, work directly with customers to identify garments to be laundered or dry

cleaned, Ability to work long shifts and on a seven day roster.

• Making sure all linen is cleaned ready for all for carts to be put out, Working knowledge cleaning practices

entail and any related chemical usage.

• In-depth knowledge of different laundry machines, highly experienced in providing laundry and related

services on an individual and mass basis.

CASHIER

Toys R'Us - Riverside, IL - 2007 to 2009

Customer Service, Problem solving, trouble shooting, space allocation.

• Heavy cash transaction, shipping and receiving of packages.

• Responsible for product pricing, stocking shelves/backroom.

• Data entry, working with multi-functional cash register, and cash handling.

Marketing

Limited - Hyde Park, IL - 2005 to 2007

PHONE SALES REP.

• Placing high volume outbound calls

• Meeting daily quotas

• Perform data entry services for the company in regards to punching in customer information, call logs and

successful sales.

EDUCATION

HIGH SCHOOL DIPLOMA

Crowley High School - Fort Worth, TX

1993 to 1997

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