Angel Olavarrieta
*** ******* ***. ( Elizabeth, NJ 07201 ( 908-***-**** (
acd2hw@r.postjobfree.com
Senior System Engineer ( Senior Network Engineer ( Senior Sales Engineer (
IT Engineering
PROFILE
Highly accomplished, award-winning Senior Systems & Network Engineer with
proven success in network and infrastructure design, implementation, and
project management. Special expertise in facilitating corporate
profitability through effective pre/post-sales support, presentation
delivery, and technical training. Extensive technical background. Excellent
problem solving and customer relations skills.
Areas of Expertise
Systems & Network Engineering ( Account Management & Penetration ( Client
Relations ( System Design
Account Retention & Expansion ( Pre-Sales Support ( Product Launch ( IT
Security ( System Integration
Technical Support ( Technical Writing ( Network Management ( Technology
Deployment ( Team Building
PROFESSIONAL EXPERIENCE
Computer Design & Integration LLC, Cisco Gold Partner, Teterboro, NJ
Present
Senior Technical Consultant
Provide Consultative Solutions Pre-Sales and Post-Sales support to
customers on Cisco Products
. Design, Implementation, and support of Cisco Wireless LAN, Identity
Service Engine, Mobile Device Management, Prime Infrastructure,
Switching, Routing and Data Center
Aruba Networks, New York, NY
2011 - 2013
Systems Engineer III, Mobility Wireless LAN
Responsible for managing pre-sales technical and functional support to
prospective clients as well as post-sales support for existing customers,
while ensuring customer satisfaction.
. Managing account and partner responsibilities for selected accounts in my
assigned territory.
. Providing customers with the optimal combination of hardware, software
and services needed to meet their complex needs.
. Manage and executed the development of the bid, proposal, and
presentation of the solution to the prospective customer.
. Provide specific solutions/technology/product/technical and sales support
for accounts in New Jersey, focusing in the EDU vertical.
. Career level expertise in technical presentations for customers,
partners, and potential prospects.
. Manage vendor partners to help drive business and deliver demand
generation events.
. Drive account relationships to continue delivering technical business
advice to the customer while identifying additional opportunities.
. Maintain and manage a sales pipeline while providing forecasts against
regional goals.
. Possess career competitive knowledge including solution, technology, and
product offerings.
. Provide consultative support to key internal/external stakeholders in
assigned territory.
Angel Olavarrieta ( Page 2
Avaya, Basking Ridge, NJ
2010 - 2011
Systems Engineer III, Data SME
Provided Pre Sales support for Territory accounts as well as named accounts
in NYC.
. Perform role of trusted advisor with Business Partners, and the
customer's IT staff and Management for new lead generation.
. Design, demonstrate, present and integrate Avaya's products and
service capabilities in complex environments.
. Data Virtual Team subject matter export provide dissemination of
information to Sales Branch.
. Listed on several occasions in Avaya top US Wins of the Week
. Consistently exceed sales quota.
NETWORK SOLUTIONS SERVICES CONSULTING, Elizabeth, NJ 2008 - 2010
Consultant
Performed Network Planning, Project Management, Sales Support, and
Certification Testing for AT&T's Global Optical, IP, and Data Development
group. Supported data and VoIP service offerings, including MPLS Private
Network Transport, VoIP network, Voice Aware network, Transport Agnostic
VoIP, and VPN.
. Project Lead and co-author for Transport Agnostic VoIP (VoIP
intranet/extranet over MPLS backbone) and business in a Box (CPE
router/switch/wireless/VoIP) technical service documentation
initiative.
. Facilitated success of network infrastructure and hardware
implementations by assisting sales account executives, project
managers, and offer managers with design aspects of projects.
. Conducted certification testing of Avaya/Nortel, Cisco, and Juniper
hardware.
NORTEL, Parsippany, NJ 2003 - 2008
Senior Sales Engineer, Converged Technologies
Supported global opportunities for AT&T Channel Account, Northeast
Territory and provided customers, design engineers, network integrators,
and sales teams with support for entire suite of Nortel voice and data
products, including VoIP and unified communications. Consistently exceeded
all sales goal targets.
. Earned Circle of Excellence Sales Recognition Award (4x) for winning
multi-million dollar accounts.
. Key member of Partner School of Sales Engineering Committee that provided
content, direction, training, and support for channel partner sales
engineer webinars, training sessions, and workshops.
. Prepared and delivered road show training for all channel partner sales
engineers in Northeast region.
. Selected to provide channel partner sales engineering input during
implementation of Enterprise Data Quote Tool, working closely with
Enterprise Configurator Commercial Tools team. Also managed team of sales
engineers nationwide in beta testing.
. Performed certification and interoperability testing for wide range of
hardware at AT&T lab.
. Facilitated sales by preparing and delivering presentations and
demonstrations. Assisted with proposals, query responses, and information
dissemination.
NORTEL, Parsippany, NJ
1999-2003
Senior Sales Engineer, Carrier Packet Solutions & AT&T Account Team
Lead Engineer for global deployment team. Prepared and delivered
demonstrations, presentations, and solution quotes to ILEC and CLEC
carriers. Trained all new hires. Created network design specification
documents for carrier solutions involving field installations and
deployments. Prepared RFP and RFI responses. Provided network design,
audit, and support services to carriers. Planned and led technology trials
and certification testing.
Angel Olavarrieta ( Page 3
. Won multi-million dollar Optical Metro design and implementation contract
with AT&T.
. Negotiated multi-million dollar win with AT&T for DSL, VPN, and firewall
services.
. Managed national trials for IP routing, VPN, Frame Relay, and ATM, for
multiple carriers.
. Developed and implemented Shasta DSL/VPN/Firewall configuration and
troubleshooting training guides and deployment guides for AT&T field
technicians.
BAY NETWORKS, New York, NY 1997 - 1999
Systems Engineer / Lead Systems Engineer
Performed systems engineering for clients of billion-dollar network
hardware solutions company. Carried out break fix, installation,
configuration, and troubleshooting of MANs and other systems for clients
such as JPMorgan, Standard & Poor's, Mckinsey, McGraw Hill, NY Stock
Exchange, Deutsche Bank, and Bear Sterns. Supervised three network
engineers. Conducted network audits and customer training.
. As Lead Resident Engineer at JPMorgan, maintained 99.999% network
availability. Carried out network redesigns and upgrades. Prepared and
delivered: performance and SLA reports.
. Saved multi-million dollar Mckinsey NYC account by resolving legacy
network issues. Performance led to additional win of next generation
switching core business contract.
. Facilitated $1M in additional equipment and support sales with JP Morgan.
. Earned Outstanding Technical Support Recognition Award.
EDUCATION
DeVry University, North Brunswick, NJ
BS in Network Communications Management
CERTIFICATIONS & TRAINING
Aruba - ACMA, ACMP, Cisco - CCNA Routing/Switching/Security, CCDA, CCNP (in
progress), Avaya APDS, Additional CCIP, CCSP, CCVP, and PMP training
TECHNICAL SKILLS
Hardware: servers, routers, switches, hubs, trunking, load balancing,
Networking: LAN/WAN/MAN/VLAN, TCP/IP, VoIP, Static Route, Default Route,
EIGRP, OSPF, QoS (DSCP/TOS), RSVP, M-BGP, IGMP, PIM, HDLC, PPP, Frame
Relay, ATM, MPLS/LDP, VPLS, T1/E1, DS3, SONET, DWDM, CWDM, RPR (802.17),
Wireless Systems:
Aruba Wireless LAN Controller, Instant, AP's, AirWave, Visual RF Plan,
ClearPass
Cisco - Wireless Location Appliance, Cisco Wireless Lan Solution Engine,
Fat APs, Light Weight APs (LWAPP), Ekahau Planning & Site Survey Tool,
802.1x, port security, NAT, Cisco IOS firewall, Pix, ASA, IPS/IDS, IPSEC
Testing Tools: AirMagnet Survey & Spectrum XT, OmniPeek, IXIA, Spirent,
Ethereal/WireShark
Applications & Tools: MS Office, Project, Visio, VMware Work Station,
VMware ESXI, Telnet, SSH, SNMP, MRTG, SolarWinds, HP OpenView, Optivity,
firewalls, Shell/Tcl scripting
Platforms: Windows: XP/7/8, Apple IOS, Solaris, Linux (Red Hat, Ubuntu)
LANGUAGES
Fluent in English and Spanish