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Sales Engineer

Location:
Bedford, NY
Posted:
May 09, 2014

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Resume:

Angel Olavarrieta

*** ******* ***. ( Elizabeth, NJ 07201 ( 908-***-**** (

acd2hw@r.postjobfree.com

Senior System Engineer ( Senior Network Engineer ( Senior Sales Engineer (

IT Engineering

PROFILE

Highly accomplished, award-winning Senior Systems & Network Engineer with

proven success in network and infrastructure design, implementation, and

project management. Special expertise in facilitating corporate

profitability through effective pre/post-sales support, presentation

delivery, and technical training. Extensive technical background. Excellent

problem solving and customer relations skills.

Areas of Expertise

Systems & Network Engineering ( Account Management & Penetration ( Client

Relations ( System Design

Account Retention & Expansion ( Pre-Sales Support ( Product Launch ( IT

Security ( System Integration

Technical Support ( Technical Writing ( Network Management ( Technology

Deployment ( Team Building

PROFESSIONAL EXPERIENCE

Computer Design & Integration LLC, Cisco Gold Partner, Teterboro, NJ

Present

Senior Technical Consultant

Provide Consultative Solutions Pre-Sales and Post-Sales support to

customers on Cisco Products

. Design, Implementation, and support of Cisco Wireless LAN, Identity

Service Engine, Mobile Device Management, Prime Infrastructure,

Switching, Routing and Data Center

Aruba Networks, New York, NY

2011 - 2013

Systems Engineer III, Mobility Wireless LAN

Responsible for managing pre-sales technical and functional support to

prospective clients as well as post-sales support for existing customers,

while ensuring customer satisfaction.

. Managing account and partner responsibilities for selected accounts in my

assigned territory.

. Providing customers with the optimal combination of hardware, software

and services needed to meet their complex needs.

. Manage and executed the development of the bid, proposal, and

presentation of the solution to the prospective customer.

. Provide specific solutions/technology/product/technical and sales support

for accounts in New Jersey, focusing in the EDU vertical.

. Career level expertise in technical presentations for customers,

partners, and potential prospects.

. Manage vendor partners to help drive business and deliver demand

generation events.

. Drive account relationships to continue delivering technical business

advice to the customer while identifying additional opportunities.

. Maintain and manage a sales pipeline while providing forecasts against

regional goals.

. Possess career competitive knowledge including solution, technology, and

product offerings.

. Provide consultative support to key internal/external stakeholders in

assigned territory.

Angel Olavarrieta ( Page 2

Avaya, Basking Ridge, NJ

2010 - 2011

Systems Engineer III, Data SME

Provided Pre Sales support for Territory accounts as well as named accounts

in NYC.

. Perform role of trusted advisor with Business Partners, and the

customer's IT staff and Management for new lead generation.

. Design, demonstrate, present and integrate Avaya's products and

service capabilities in complex environments.

. Data Virtual Team subject matter export provide dissemination of

information to Sales Branch.

. Listed on several occasions in Avaya top US Wins of the Week

. Consistently exceed sales quota.

NETWORK SOLUTIONS SERVICES CONSULTING, Elizabeth, NJ 2008 - 2010

Consultant

Performed Network Planning, Project Management, Sales Support, and

Certification Testing for AT&T's Global Optical, IP, and Data Development

group. Supported data and VoIP service offerings, including MPLS Private

Network Transport, VoIP network, Voice Aware network, Transport Agnostic

VoIP, and VPN.

. Project Lead and co-author for Transport Agnostic VoIP (VoIP

intranet/extranet over MPLS backbone) and business in a Box (CPE

router/switch/wireless/VoIP) technical service documentation

initiative.

. Facilitated success of network infrastructure and hardware

implementations by assisting sales account executives, project

managers, and offer managers with design aspects of projects.

. Conducted certification testing of Avaya/Nortel, Cisco, and Juniper

hardware.

NORTEL, Parsippany, NJ 2003 - 2008

Senior Sales Engineer, Converged Technologies

Supported global opportunities for AT&T Channel Account, Northeast

Territory and provided customers, design engineers, network integrators,

and sales teams with support for entire suite of Nortel voice and data

products, including VoIP and unified communications. Consistently exceeded

all sales goal targets.

. Earned Circle of Excellence Sales Recognition Award (4x) for winning

multi-million dollar accounts.

. Key member of Partner School of Sales Engineering Committee that provided

content, direction, training, and support for channel partner sales

engineer webinars, training sessions, and workshops.

. Prepared and delivered road show training for all channel partner sales

engineers in Northeast region.

. Selected to provide channel partner sales engineering input during

implementation of Enterprise Data Quote Tool, working closely with

Enterprise Configurator Commercial Tools team. Also managed team of sales

engineers nationwide in beta testing.

. Performed certification and interoperability testing for wide range of

hardware at AT&T lab.

. Facilitated sales by preparing and delivering presentations and

demonstrations. Assisted with proposals, query responses, and information

dissemination.

NORTEL, Parsippany, NJ

1999-2003

Senior Sales Engineer, Carrier Packet Solutions & AT&T Account Team

Lead Engineer for global deployment team. Prepared and delivered

demonstrations, presentations, and solution quotes to ILEC and CLEC

carriers. Trained all new hires. Created network design specification

documents for carrier solutions involving field installations and

deployments. Prepared RFP and RFI responses. Provided network design,

audit, and support services to carriers. Planned and led technology trials

and certification testing.

Angel Olavarrieta ( Page 3

. Won multi-million dollar Optical Metro design and implementation contract

with AT&T.

. Negotiated multi-million dollar win with AT&T for DSL, VPN, and firewall

services.

. Managed national trials for IP routing, VPN, Frame Relay, and ATM, for

multiple carriers.

. Developed and implemented Shasta DSL/VPN/Firewall configuration and

troubleshooting training guides and deployment guides for AT&T field

technicians.

BAY NETWORKS, New York, NY 1997 - 1999

Systems Engineer / Lead Systems Engineer

Performed systems engineering for clients of billion-dollar network

hardware solutions company. Carried out break fix, installation,

configuration, and troubleshooting of MANs and other systems for clients

such as JPMorgan, Standard & Poor's, Mckinsey, McGraw Hill, NY Stock

Exchange, Deutsche Bank, and Bear Sterns. Supervised three network

engineers. Conducted network audits and customer training.

. As Lead Resident Engineer at JPMorgan, maintained 99.999% network

availability. Carried out network redesigns and upgrades. Prepared and

delivered: performance and SLA reports.

. Saved multi-million dollar Mckinsey NYC account by resolving legacy

network issues. Performance led to additional win of next generation

switching core business contract.

. Facilitated $1M in additional equipment and support sales with JP Morgan.

. Earned Outstanding Technical Support Recognition Award.

EDUCATION

DeVry University, North Brunswick, NJ

BS in Network Communications Management

CERTIFICATIONS & TRAINING

Aruba - ACMA, ACMP, Cisco - CCNA Routing/Switching/Security, CCDA, CCNP (in

progress), Avaya APDS, Additional CCIP, CCSP, CCVP, and PMP training

TECHNICAL SKILLS

Hardware: servers, routers, switches, hubs, trunking, load balancing,

Networking: LAN/WAN/MAN/VLAN, TCP/IP, VoIP, Static Route, Default Route,

EIGRP, OSPF, QoS (DSCP/TOS), RSVP, M-BGP, IGMP, PIM, HDLC, PPP, Frame

Relay, ATM, MPLS/LDP, VPLS, T1/E1, DS3, SONET, DWDM, CWDM, RPR (802.17),

Wireless Systems:

Aruba Wireless LAN Controller, Instant, AP's, AirWave, Visual RF Plan,

ClearPass

Cisco - Wireless Location Appliance, Cisco Wireless Lan Solution Engine,

Fat APs, Light Weight APs (LWAPP), Ekahau Planning & Site Survey Tool,

802.1x, port security, NAT, Cisco IOS firewall, Pix, ASA, IPS/IDS, IPSEC

Testing Tools: AirMagnet Survey & Spectrum XT, OmniPeek, IXIA, Spirent,

Ethereal/WireShark

Applications & Tools: MS Office, Project, Visio, VMware Work Station,

VMware ESXI, Telnet, SSH, SNMP, MRTG, SolarWinds, HP OpenView, Optivity,

firewalls, Shell/Tcl scripting

Platforms: Windows: XP/7/8, Apple IOS, Solaris, Linux (Red Hat, Ubuntu)

LANGUAGES

Fluent in English and Spanish



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