Norma Wade

*** ******** ******

Bronx, NY, *****

347-***-****

acd2f0@r.postjobfree.com

SUMMARY Reliable, detail oriented competent professional, comfortable at multitasking. Excellent

verbal and written communication skills. Answering inquiries, providing administrative

support to executives, performing office and clerical duties and backing-up data entry

operators and front desk workers.

SKILLS MS Office: Customer Service Inventory Software

• Word • RMA Manager • Minx

• Power Point • Charts

• Excel

EDUCATION STATE UNIVERSITY OF NEW YORK 2014

NBCCOC

Business Office Technology Program,(Certificate)

LaGuardia Community College, LONG ISLAND CITY, NY 1992

Microcomputer Systems Training Program,(Certificate)

EXPERIENC DOT HILL SYSTEMS INC., NEW YORK, NY 08-97/08-01

E

• Supported two vice Presidents in different locations

• Trained staff in RMA/Customer service procedures

• Resolved issues with national and international clients

• Located items in remote locations internationally and

expedited for time specific delivery

FREELANCE A/V PRODUCTION ASSISTANT 06-80/07-97

• Hired part time staff, evaluated interviewed and trained

• Answered high volume phones

• Coordinated and prepared art for camera

• Scheduled camera time for shoots

• Selected the proper exposures

LAGUARDIA COMMUNITY COLLEGE LIBRARY, LONG 02-93/07-94

ISLAND CITY, NY

• Maintained database inventory of library collections

• Analyzed costs to ensure purchases met budget guidelines.

• Responsible for updating open serials.

• Typed correspondence.

• Answered Phones.

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