Manager Sales

GAETAN VALENTIN

**** ****** ****** ***** • Bolingbrook, IL 60490 • E: ************@*****.*** • C: 630-***-****

May 9, 2014,

Dear Hiring Executive,

I wish to convey my intentions to receive consideration for the position as. Plants Manager Midwest Operation.

I am completely confident in saying that I have never felt stronger about a career opportunity more aligned with my

experiences, passion, skill set, and career goals!

Throughout my tenure as an Area sale& Operations Manager I have gained considerable knowledge and experience in my

various roles. With a talent for troubleshooting complex problems, out of the box thinking, reorganizing areas for

improvement, developing and creating solutions, and my communicative abilities (fluent in English, Spanish, Creole, and

French) I am confident that you will find my services a valuable addition. I pride myself in my strong leadership skills and

my ability to lead and motivate teams in a manner that will positively impact your company.

My 16+ years in management has allowed me the opportunity to experience, manage, develop, and execute market building

and share gaining strategies that helped to continue success within my markets. I am certain in my ability to add value in

the role as Plants Operations Manager for your company, and leverage the skills I have acquired with a broader spectrum

of your company. As a forward thinker and planner, I come to you with a proven track record in Customer Satisfaction and

Financial Performance.

For your review and consideration, I am providing the following resume and supportive data for the position as a Plants

Operations Manager. Please do not hesitate to contact me should you have any questions or require further clarification on

any of the provided information.

Thank you in advance for your time and consideration, I look forward to meeting and speaking with you about this exciting

opportunity to continue building a strong company together!

Sincerely,

Gaetan Valentin

GAETAN VALENTIN

1686 Hidden Valley Drive • Bolingbrook, IL 60490 • E: ************@*****.*** • C: 630-***-****

SALES • MANAGEMENT • CUSTOMER SERVICE • LEADERSHIP

Results oriented sales professional with over 16 years hands on experience in Management, Sales and Customer Service

Demonstrate ability to develop and execute sales growth strategies with a proven track record of gaining share, developing new markets,

and improving the bottom line year over year

Entrepreneurial spirit, strong leadership, fluent in: English, Spanish, Creole, and French

PROFESSIONAL EXPERIENCE

Operations/Multi Branch/Sales Manager

LaborReady, Inc., Westmont, IL 2005 2013

Selected Achievements

1. Responsible for developing sales strategies that focus on: field management, developing customer relationships, managing

retention and creatively developing new market opportunities

2. Monthly P&L management and review of daily sales accounts with focus on improving the bottom line and risk aversion

3. Managed and increased the effectiveness and efficiency of Support Services (HR, IT, and Finance), through improvements to

each function as well as coordination and communication between support and business functions.

4. Payroll management, including tabulation of accrued employee benefits.

5. Regular meetings with District Manager around fiscal planning.

6. Supervised and coached office Team of six and oversaw 70 plus temporary workers on a daily basis.

7. Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected

sales volume and profit for existing and new products.

8. Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic

indicators, and competitors.

9. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications;

establishing personal networks; participating in professional societies.

Contributed to team effort by accomplishing related results as needed Frequently traveled to ensured positive customer

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relationships and satisfaction

Jimmy Chen Island Grill Restaurant, Westmont IL 2013 Present

Restaurant Manager

Selected Achievements

11. Understands completely & conforms to all policies, procedures, standards, specifications, guidelines and training programs.

12. Ensured that all guests feel welcome and are given attentive, friendly, and courteous service at all times.

13. Ensured that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning,

cooking, and serving standards.

14. Achieved company objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of

employees, and by creating a positive and productive working environment.

15. Continuously strived to develop staff in all managerial and professional areas.

16. Prepared all required paperwork, including forms, reports, and schedules in an organized and timely manner.

17. Responsible for all restaurant inventories including food, liquor, beer, wine, furniture, accessories, equipment, & tool inventories

and must constantly manage & maintain documented detailed status in all areas including on hand quantities, costs, and quality

levels.

18. Oversaw and ensured that restaurant policies on employee performance appraisals are followed and completed on a timely

basis.

19. Scheduled labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost

objectives are met.

20. Understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor

requirements of the restaurant, employees, and guests.

21. Assisted in developing, planning, and executing restaurant marketing, advertising, and promotional activities and campaigns.

22. Communicated well in regards to all aspects of weekly operations by leading weekly team management meetings and staff

training.

23. Lead by example in all areas by becoming the expert in all aspects of the restaurant.

Four Seasons Hotel, Miami, FL Lounge &

2001 2004

Bar Manager

24. Directed, controlled, and planed the activities of the lounge and bar.

25. Oversaw all operations at the bar including staffing, employee schedules, event planning, and staff functions and responsibilities.

26. Worked together with the Assistant Lounge & Bar Manager and staff to ensure guests’ satisfaction

27. Prepared staff schedules, communicates with employees, ensured the bar was sufficiently staffed at all times, kept record of

supplies and cash, and replenished the bar and cash drawer.

• Scheduling strong and reliable employees, supervised and allocating the day to day operational activities of the

bar. Develop employees through delegation of duties and training to better their performance.

• Reviewed the inventory, managed the money and staff, purchased supplies and ensured that the bar met legislative directives.

• Interview job applicants, conducted regular performance reviews, and trained all staff who worked at the lounge and bar area

including bartenders and servers.

Four Seasons Hotel, Chicago, IL Lounge &

1994 2000

Bar Manager

Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning,

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scheduling, coaching, counseling, and disciplining employees; communicating job expectations.

Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and

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reviews; preparing and completing action plans; implementing production, productivity, quality, and customer

service standards; resolving problems; completing audits; identifying trends; determining system improvements;

implementing change.

Met restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling

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expenditures; analyzing variances; initiating corrective actions.

Controlled costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality

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of preparation.

Publicized the restaurant by designing and placing advertisements; inviting food editors to review the restaurant;

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contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social

events at the restaurant.

Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and

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procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans;

maintaining security and sprinkler systems; maintaining parking lot and walkways.

Enhances department and organization reputation by accepting ownership for accomplishing new and different

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requests; exploring opportunities to add value to job accomplishments.

CERTIFICATIONS

OSHA Certified: in Courses 1910, 1918, 1919, and 1926

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Regional safety committee representative/to increase and maintain the interest of employees in health and safety

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issues.

To convince managers, supervisors and employees through awareness and training activities that they are

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primarily responsible for the prevention of workplace accidents.

To help make health and safety activities an integral part of the organization's operating procedures, culture and

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programs.

To inform and educate employees and supervisors about health and safety issues, new standards, research

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findings, etc.

To help reduce the risk of workplace injuries and illnesses.

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To help insure compliance with federal and state health and safety standards.

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(fluent in English, Spanish, Creole,

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Volunteer: Feed the Homeless for Covenant Church

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EDUCATION

DEVRY UNIVERSITY, Chicago, IL Degree: Computer Science 1995 – 1998

Contact this candidate