Customer Service Manager

Shenna Green

Jacksonville, FL

**********@*****.*** - 904-***-****

WORK EXPERIENCE

Pricing Associate/Recieving

Winn Dixie supermarket - Jacksonville, FL - July 2004 to Present

Responsibilities

Shenna Green

125 Ivy Lakes Drive Jacksonville, Florida 32259

***********@*****.***

phone: 904-***-****

Career Overview:

Highly enthusiastic customer service with 9+years client interface experience, hardworking, highly motivated

and very reliable. Seeking a Warehouse Associate position, where demonstrated skills in material handling

and warehousing can be used to increase profitability and growth

Experience:

• Highly skilled in receiving incoming material and goods from vendors and suppliers

• Hands-on experience in verifying quality and quantity of materials by checking merchandise against packing

list

• In depth knowledge of maintaining inventory records and ensuring identification of damaged goods

• Pick, pack and transport orders in a suitable manner

• Maintain record controls and stock counts

• Stock up merchandise to the sales floor

• Help customers and perform carry-in-out

• Accumulate floor displays and re-sets

CORE COMPETENCIES

Matching numbers and letters

Staging merchandise for loading

Loading and unloading trailers

Sorting and placing merchandise in racks

Cleaning work area

Stacking cardboard boxes and pallets

Moving materials

Wrapping, boxing and labeling

Controlling quality

Maintaining logs

Core Strengths:

Shipping and Receiving

Strong organization skills

Listening skills

Fast learner

Local/state health laws

Excellent communication skills

Compelling leadership skills

Energetic

ADDITIONAL CAPABILITIES

• Able to read and write instructions and follow directions

• Excellent ability to lift up to 75lbs

• Exceptional physical dexterity

• Good communication skills

• Experience with RF scanner

Education:

Ribault senior high school

Graduated: 1997

Work Experience:

Winn Dixie Supermarket July 2004 - Present Jacksonville, Florida

Retail Associate:

Greeted customers in a timely fashion while quickly determining their needs, described use and operation of

merchandise to customers.

Responded to customer questions and request in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

I was also a seafood manager for 3+years.

SKILLS

Management, lead

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