Testing Project

Hemant Mishra

******.**********@*****.***

OBJECTIVE

> Performance Testing and Engineering, with 6 + years of experience in

implementing and improving the quality validation process for large

scale systems.

EXPERIENCE

> Worked as a performance lead for Accenture Netherlands, managing a

team of 4 performance test engineers for respective projects.

> Software Engineer Team Lead in Accenture Netherlands since September

2013 - March 2014

> Senior Software Engineer with Accenture India /Netherlands since

August 2010- August 2013.

> Programmer Analyst with Cognizant Technology Services India Pvt Ltd

(Dec 2007 - July 2010)

RESUME SUMMARY

> Experienced in all phases of Software Development/Testing Life Cycle,

which includes Analysis, Design, Development, Testing, Implementation and

Support.

> Involved with business in defining the Nonfunctional requirements and KPI

PI, including availability, accessibility and stability of applications.

> Played active role in release implementation management, release

management, service introduction, process implementation and change

management.

> Expertise in Businesses analysis, requirement analysis, proposal for

performance testing projects & test estimations, Architectures &

Designing and capacity planning.

> Expertise in preparing test strategy, plan, approach, analysis reports

for large scale performance testing projects.

> Excellent knowledge in performance testing, starting from setting up load

Test environment, installation and providing useful insight on Analysis

of the servers and tunings.

> Excellent knowledge of scripting, extensively worked on Multiple

Protocols using LR such as: Web (HTTP/HTML), Java (JOH), SAP (GUI, Web),

Web Services, Siebel, RTE, ORACLE.

> Involved extensively in Performance Testing, Load Testing, Integration

Testing using Automated-testing tools including Load Runner, Performance

Center.

> Expertise in bottle neck identification and tuning of backend systems

like SSO, BRM, FUSION, CORDYS, SSO and third party system.

> Expertise in defining the end to end performance engineering solutions of

BI application includes ETL, OBIEE, TIBCO reports.

> Good experience in root cause analysis, firefighting of performance

bottle necks, code level analysis, memory leaks,SARM analysis, Siebel

Crash analysis ( FDR), analysis of server side statistics and client

side statistics,Thread dump Analyses, analysis of performance issues at

client site, Network monitoring and performance tuning recommendations.

> Good knowledge of middle wares, 2 tier, 3 tier and complex System

architecture, actively involved in designing the complex architecture

for online applications.

> Excellent experience with Monitoring the application server and

databases, good experience with multiple monitoring tools like OEM,

Sitescope, HTTPAnalyzer, Net Mon, Proc Mon, Fiddler, Perf-Mon, Patrol

web .

> Good experience with performance engineering practices, little's law,

Bottleneck law, performance modelling, Architecture and Design

Engineering for Performance, Capacity Planning, Performance Targets for

Developers,Profiling and Code Optimization.

> Expertise in handling complex client, understanding the business

requirements and converting the same in to simple test cases and guiding

the stakeholders towards the common solution.

> Expertise in Defining the performance test approach and benchmarks set by

the business/project groups, provide recommendations to fine tune

requirements by collaborating with business/project groups and drive

performance test strategy execution of standalone and large scale

embedded systems.

> Expertise in identifying the risk and defining the mitigation plan in

software development life cycle.

> Good hands on experience on HP ALM and MSP .

> Expertise in defining test approaches in Agile (scrum),waterfall and v

model of project life cycle.

> Good experience in Manual testing and Automation testing frameworks and

methodologies, worked for system Testing, Integration testing, end to end

testing and Use acceptance testing projects for various clients.

> Have good exposure in performing Verification and Validation activities,

Test data management and defect management.

> Excellent knowledge of software development and testing life

cycles, SQA methodology and test process documentation and End user

training.

> Strong working experience in testing on ORACLE, SAP,WINDOWS and

UNIX environments and embedded systems..

> Strong in talking to the backend by writing SQL and PL/SQL queries.

> Experience in Installation and Configuration of Software and

Hardware in testing environment.

> Mentor and trained new joiners in performance testing techniques and

tools

> Ability to do POC on un-invented tools and methodologies and can turn up

into proper requirements.

> Worked in providing the testing solutions to different

verticals/industries like Telecom,Insurance, Banking, Retail, Public

services and IME .

> Ability to lead the team of test engineers guide them through the test

cycle phase, manage the performance reviews of team.

> Excellent interpersonal skills and ability in maintaining good

professional relations with various clients and service providers and

able to drive change through the organization in a convincing manner

> Ability to handle multiple projects simultaneously and delivering

within specified timelines.

> Strong analytical, trouble-shooting, and problem-solving skills.

> Can coordinate clients and different vendors independently and

efficiently throughout the project.

> Successfully Completed the Brain Bench and EDISTA assessment for

Software testing and Performance Testing.

> Excellent communication and presentation skills, self starter, quick

learner, team player.

TECHNICAL SKILL SET:

PERFORMANCE TESTING BRM, FUSION & CORDYS performance Testing, Desktop

applications, web services, online applications,

Siebel CRM, BI ETL & Reports, SIEBL,SAP and reports.

(system testing, chain testing, acceptance testing,

integration testing, load testing, stress testing,

regression testing, white box testing, black box

testing )

TESTING TOOLS Load Runner 9.X, Performance center 9.X, J-meter, VSTS,

Selenium, Fitness QTP

MONITORING TOOLS Patrol Web, JON, Site Scope, OEM 10G&12 C, Proc-mon, Watch

mouse, Nagios, REUI.

APPLICATION SERVER APACHE, WEBLOGIC, OAS, Windows, FATWIRE

DATABASE SERVER ORACLE XX., DB2, SQL Plus DB2, Oracle, SQL Server

LANGUAGES JAVA, SQL, C,.NET.

DEBUSSLING TOOLS Fiddler, Firebug, HTTP watch, Procmon

NETWORK MONITORING TOOLS SNMP, Wireshark, Fiddler.

OTHERS Profilers,Desaster recovery,failover testing,batch process

executions,unix,SOAP UI,Open source tools. SAP ERP,

SIEBEL CRM,AWR reports, Junit.

KEY POINTS

> P4 Level proficiency in performance testing in Accenture CAMS

assessment.

> Have both onshore and offshore experience in dealing with complex

business clients.

> Worked for Accenture training school, provided trainings on

performance testing level 1 and level 2.

> Was part of Entry Level Capability and provided training on

programming techniques for Head Start foundation certification in

various colleges, like Narsee Munjee, JP Solan and SRM University

Chennai, India.

> Did internal certification on Load runner and performance testing, was

part of performance testing center of Excellence in cognizant.

> Published paper on Siebel scripting techniques, VSTS and performance

testing of desktop application, Analysis on various tools used for PT.

PROJECTS UNDERTAKEN: ACCENTURE

1. KPN (May 2011 - March 2014)

KPN (in full Koninklijke KPN N.V., also Royal KPN N.V.) is

a Dutch landline and mobile telecommunications company. The company is

based in The Hague.

Objective:

. Coordinated offshore team for 4 projects, led a team of 4 members for

respective projects for automation and performance testing projects.

Work for over all BSS chain for KPN both at management and operational

level. Release based end to end performance testing for various

projects, bottle neck analysis, performance tuning.

. The overall domain has multiple projects, worked for Siebel CRM, BI,

Microsoft application, BRM, Cordys, FUSION, SSO and online performance

testing projects. Supported end to end project life cycle. Proposed

new solutions and implemented best practices.

. Worked on load runner scripts using verious protocols : Siebel,

Https,webservices.

. Done POC on VSTS.

. Worked for system architectures, Proposals, SLA, NFR, Design and

impact analysis.

. Involved in creating Templates for various monitors in Perfmon, OEM,

Sitescope.

. Involved in Analysis and performance engineering activities for

weblogic, Cordys, FUSION and BRM server, thread dump and hogging

thread analysis, failover testing,peneteration testing, load balacing, issues relates to GC and memory leak.

. Supported DBA in indertifying high time taking SQL and fine tuning

SQL.

. Involved in peformance engineering activities for siebel, SARM, FDR

analysis, load balancing, web services, Netowrk montoring.

. Support teams for system testing, end to end testing and UAT.

. Used Fiddler, Proc Mon, NetMon, Unix monitoring commands and HTTP

analyser.

. Project management tools like ALM and MSP.

Environment: Weblogic,Solaris T4, Windows, SQLPLus, Oracle 11 g, Load

balancers,Linux, SAS,JAVA, .Net BI: Solaris, IPC version 8.6.1, OBIEE

10.1.3.4.1,Oracle 10G.

2. MICROSOFT (Nov 2010 - March 2011)

Microsoft Corporation is an American multinational

corporation headquartered in Redmond, Washington, that develops,

manufactures, licenses, supports and sells computer software, consumer

electronics and personal computers and services.

Objectives:

. As a Subject Matter Expert, I attended several test-survey meetings

with the clients to collect Application Performance specifications and

SLA parameters needed as part of deliverables

. Worked with Microsoft for the SAP application, did end to end

performance testing and engineering for one of payroll system in

Microsoft. Handled the project as performance lead from Accenture.

. Understanding the work flow and business for NGS.

. Understanding the SAP application, Test Data preparation and data

management.

. Scripting using SAP-WEB protocol with LR 10.

. Scenario creation and performance test execution and test management.

. Monitoring and analysis of application and database counters.

. Root cause analysis, performance test advice and performance

recommendations.

3. YALE UNIVERSITY (Aug 2010 - Oct 2011)

Yale University comprises three major academic components: Yale

College (the undergraduate program), the Graduate School of Arts and

Sciences, and the professional.

Objectives:

. The project was based upon the payroll system and web based services,

the role was to end to end performance testing and reporting. Process

implementation and template creation. Worked with onshore counterpart

in requirement analysis, production issues and root cause analysis.

. Preparing Traversal Flow Document for the critical scenarios.

. Creating of a high level plan with the effort and schedule estimates.

. Developing simulation scripts using the Load Runner 9.0.

. Executing Smoke test to validate the scripts, environment and data.

. Executing test runs to find the scalability and response time of the

identified transactions. The system will be stressed to identify the

maximum user load sustainable by the application.

. Used HP Diagnostics Identify critical bottlenecks in pre-production or

production regions.

. Analyzing the test results and preparing the preliminary report

consisting of the response time, scalability point and threshold level

of the application.

PROJECTS UNDERTAKEN: COGNIZANT

4. HARTFORD ( Nov 2009 - July 2010)

The Hartford, founded in 1810, is one of the largest investment and

insurance company in United States. Hartford partnered with HTSC to provide

performance testing solutions to various lines of business within The

Hartford.

Objectives:

. Project 1: Performance tests the identified business functions of the

application. Baseline and Performance tests will be performed to find

out the transaction response times for the business functions before

and after archiving the data in the Oracle database. Support onsite

coordinator in end to end project related task.

. Project 2: performance test is to capture the response times and

other performance metrics and establish a baseline to compare after

the SGA memory change and CDP implementation.

. Worked as Performance test consultant with HTSC for Hartford.

. Validated the Business flows manually and data authentication.

. Identifying the Business critical flows from the Use case diagrams.

. Preparation of test strategy, test Plan, estimation, and milestone

documents.

. Scripting Using Oracle NCA protocol with LR 9.5 & Execution using PC

9.5

. Monitoring and post test analysis usign various tools.

. Used Sitescope as monitoring tool.

. Executing test runs to find the scalability and response time of the

identified transactions. The system will be stressed to identify the

maximum user load sustainable by the application.

. Analyzing the test results and preparing the preliminary report

consisting of the response time, scalability point and threshold

level of the application.

. Drilled down the problematic pages in Analysis to find out where the

performance degradation is has been occurring.

. Preparing final executive summary report and Closure documents at the

end of the engagement.

. Analyzed all the various performance metrics involved in the test run

like Web resources, CPU, Memory, Request Analysis, DB Connection Pool,

AWR Reports, Thread Pool etc.

. Pinpointed the bottlenecks present in different layers of the

Application and Identified Memory Leak in the App and made

recommendations to overcome the same.

. Involved in POC of GOMEZ and NEOLOAD.

.

Environment: Weblogic, Oracle 10 g, web server, IIS.

5. TOOLKIT (DnB) ( Sept 2009 -Oct 2009)

The Data Integration Toolkit (Toolkit) is an interface designed to enable

access to global D&B data in real-time. Toolkit takes the complexity out of

integrating data across systems and applications and offers the most

flexible and cost-effective way to access and embed D&B's global data into

your enterprise-wide business applications.

Objectives:

. To do comprehensive monitoring of Linux DB server for DB migration

using the existing application. Posttest analysis has been done to

validate the migration of new DB servers. Suggested recommendations

after report analysis.

. Developing simulation scripts using the Load Runner 9.0.

. Executing Smoke test to validate the scripts, environment and data.

. Executing test runs to find the scalability and response time of the

identified transactions. The system will be stressed to identify the

maximum user load sustainable by the application.

. Analysis is done using JON, VMSTAT, SAR and other UNIX commands.

. Analysing the test results and preparing the preliminary report

consisting of the response time, scalability point and threshold level

of the application.

Environment: App server - web logic ; DB server - Oracle 10 g

6. Centrica plc - UK ( Oct 2008 - Sept 2009)

Centrica plc is a large multinational utility company, based in the United

Kingdom but also with interests in North America and Europe. Centrica was

created in 1997 when British Gas plc demerged into Centrica plc BG plc

(later BG Group plc). Centrica is the largest supplier of gas to domestic

customers in the UK, and one of the largest suppliers of electricity,

operating under the trading names "Scottish Gas" in Scotland and "British

Gas" in the rest of the UK.

Objectives:

. As a Subject Matter Expert, I attended several test-survey meetings

with the clients to collect Application Performance specifications and

SLA parameters needed as part of deliverables

. Feasibility study and requirement gathering and NFR analysis.

. Understanding critical business transactions of the Banner application

and creating the test cases.

. Preparing detailed test plan and strategy document.

. Developing simulation scripts using HP Load Runner Virtual User

Generator and test data preparation

. Execution of Smoke test in the Load Runner Controller to validate the

scripts, environment and data

. Responsible for creating the Load Distribution tables for various

scripting modules involved.

. Load test execution in performance test environment

. Monitoring and Analysis using petrol web.

. Analyzing the test results and prepared the preliminary load report

consisting of the response time, scalability point and threshold level

of the application

. Preparing final executive summary report at the end of the engagement

. Successfully identified bottlenecks and functionality issues with the

application when running under LR under heavy load.

. Involved in Code level analysis of Application and identification of

bottlenecks

. Batch Process executions and analysis for bulk updating.

Environment: Solaris 9, HP-UX, Web logic V9 2xDual core 4 GB UNIX,

Database Oracle 10g

2-4x dual core/8.16GB UNIX, Rules Database 10 GB Usable RAIDS 0+1

7. CMP - ARS ( May 2008 - Oct 2008)

CMP Technology is a marketing solutions company serving the technology

industry, through its market-leading portfolio of trusted information

brands; CMP has earned the confidence of more technology professionals than

any other media company. As a result, CMP is the premier provider of

access, insight and actionable programs designed to connect sellers and

buyers in ways that yield superior return on investment. CMP Technology is

part of United Business Media

Objective:

. Identifying the Business critical flows from the Use case diagrams.

. Preparing the Test Plan Document, Test Estimation and Milestone

documents.

. Creating of a high level plan with the effort and schedule estimates.

. Developing simulation scripts using the Load Runner 9.0 and QTP.

. Executing Smoke test to validate the scripts, environment and data.

. Unit testing using standard tools.

. Executing test runs to find the scalability and response time of the

identified transactions. The system will be stressed to identify the

maximum user load sustainable by the application.

. Analyzing the test results and preparing the preliminary report

consisting of the response time, scalability point and threshold level

of the application.

. Preparing final executive summary report and Closure documents at the

end of the engagement.

. Used SNMP for Network monitoring.

EDUCATIONAL QUALIFICATIONS

> University Degree in Engineering from I.E.T. D A V V Indore MP INDIA .

> Schooling from Central School CBSE board.

PERSONAL DETAILS

> Date of Birth - 10 Dec 1984

> Passport Number - G2045315

> BSN Number - 392269673

> Residence card /VISA No - NLD94790301 (High skilled

Migrant in Netherlands)

> Location preference - Netherlands/

England/US/India

> Language - English, Hindi (Read,

Speak and write), Dutch

> Phone Number - 003**********

Reference : On request

Contact this candidate