Manager Project

Bryant L. Herrera, MBA, MSAJS, CHS-I

***** *. ***** ***** 602-***-****

Maricopa, AZ 85138 ******.*******@*****.***

PROFILE

Outgoing, energetic management professional with a successful record in

resolving challenging situations and taking over difficult positions to

achieve positive and successful end results. Strong organizational and

problem solving skills, the ability to multitask, self-starter, strong team

player, and detail oriented with excellent verbal and written communication

skills.

EMPLOYMENT EXPERIENCE

University of Phoenix, Phoenix, AZ . 08/2009 - current

ACADEMIC COUNSELOR SOUTHEAST DIVISION / CAMPUS COVERAGE TEAM LEAD

. Provided students with complete and comprehensive information on

university policies and practices.

. Proactive in identifying potential barriers within the student

academic process and initiated steps resulting in resolution to the

issue and assist the student to graduation.

. Organized and led training project for the academic team on active

listening and overcoming communication barriers.

. Responsible for keeping team up to date on all compliance training and

confirm that training was completed.

. Assisted Managers with building team cohesion and increase and

strengthen team relationships.

Corrections Corporations of America CCA, Eloy, AZ 02/2009 - 08/2009

CASE MANAGER: JULIET UNIT, CALIFORNIA CONTRACT

. Directed inmate investigations and complete inmate file audits

regarding disciplinary incidents and violations.

. Led random searches within the unit and individual cells for illegal

contraband.

. Observed California Department of Corrections and Rehabilitation

(CDCR) policies, procedures and laws regarding inmate management and

CDCR training.

. Kept current on internal and external compliance related rules,

regulations and policies for the CDCR.

. Responsible for maintaining sensitive, confidential information

involving inmate files.

. Directed inmate classification hearing and program/educational

assignments.

. Training included correctional security measures, including: Risk and

Safety Management, electronic gate access, CCTV, equipment storage,

fencing, radio operations, entry and exit point access.

ProGuard Security Services, Phoenix, AZ 07/2008 - 02/2009

AREA MANAGER: PATROL DIVISION

. Organized and led divisional restructuring for fleet management, Watch

Commanders and Patrol Operations for 80 properties.

. Spearheaded departmental business initiatives and processes to develop

a Fleet Safety Management Manual, Post Orders Template, Ready

Reference manual, Client Reference Manual, Accident Procedures Manual,

and other job specific documents and manuals.

. Directed Risk Assessments and Physical/Site security analysis.

. Developed and implemented Report Writing, Policy and Procedure,

Drivers safety, Defensive Driving and Sexual Harassment training.

. Provide strategic and critical thinking regarding patrol operational

risk management and standing guard sites.

. Conducted investigations regarding officer violations, Key Performance

Indicators for each site under contract and contract compliance.

AT Systems Security Inc./Garda Global, Phoenix, AZ . 04/2007 - 06/2008

SECURITY PROPOSAL WRITER / ACCOUNT MANAGER

. Manager over civilian, county and state government contracted

locations.

. Managed Security operations for US Army Ammunition facility in

Florence, Arizona.

. Developed and tracked measurable matrixes including strategic

planning, goal setting, communication planning and human resources

procedures.

. Project manager for new sites, including developing staff, post orders

and officer training.

. Led Risk Assessments and Physical/Site security analysis.

. Provided strategic leadership and operational support to drive

critical initiatives to support civilian and government security

sites.

. Mapped, programed and maintained Proxiguard tour systems.

. Conducted audits on client files, client sites, security officer

licenses, payroll, and contracts.

. Directed investigations regarding officer site compliance, violations

and licensing.

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Previous Relevant Experience

I have previous experience in Corrections as a Case Manager, over 10 years

of security experience involving Asset Management, Campus Security,

Compliance, Corrections Security Operations, Executive Protection, Loss

Prevention, Mall and Event Security Supervision and Operations, Patrol and

Security Operations, and Risk Management.

Security Related Skills and Experience

Arizona Department of Safety Security Guard firearms Safety Instructor,

CCW Permit, CPR and First Aid Certified, Certified Defensive Tactics

Instructor, Certified Executive Protection Specialist, Certified Defensive

Handgun Instructor, Certified Tactical Handgun Instructor, Certified

Tactical Carbine Instructor, Correctional Officer Basic Training graduate,

(91 hours), Maricopa County Sheriff's Office Qualified Armed Posse Academy

(125 hours), NRA Certified Pistol Instructor, NRA Certified Home Firearms

Safety Instructor, NRA Personal Protection in the Home Instructor, NRA

Rifle Instructor, Smith Systems Certified Driving Instructor.

Computer / Business Related Skills

Computer proficient with MS Word, Excel, PowerPoint, Access, Visio,

Outlook, Project, and internet research.

Statistical and research skills, some accounting skills involving inmate

accounts.

Memberships

American Board for Certification in Homeland Security (ABCHS) American

Corrections Association (ACA), American Society for Industrial Security

(ASIS), Infragard, Member of State Guard Association of the United States

(SGAUS)

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EDUCATION

Masters of Science / Administration of Justice and Security

University of Phoenix, Phoenix, AZ 05/2011

Project Management Certificate

University of Phoenix, Phoenix, AZ 04/2007

Master's Degree, Business Administration

University of Phoenix, Phoenix, AZ 05/2006

B.S., Public Programs, Justice Studies

Arizona State University, Tempe, AZ 12/1999

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