Customer Service Software

JEFFREY P. SCIBUOLA, JR.

**** ******** ****, **** ****, SC 29715 803-***-**** **********@*****.***

OBJECTIVE: Seeking a full time position that offers growth opportunities and allows me to utilize my leadership skills and experience.

KEY QUALIFICATIONS:

Five years experience in warehouse setting

Able to operate forklift and pallet jack

Experienced in receiving incoming material and goods from vendors and suppliers

Excellent computer software and hardware installation skills

Experienced in LAN and WAN installation

AREAS OF EXPERTISE:

Inventory verification Sorting/Organizing product

Loading and unloading trucks Documents Preparation

Relocating material Retail Sales

Staging shipments Software/Hardware

Inventory replenishment Configuration

Wrapping, boxing and Customer Service

labeling Network Setup

WORK EXPERIENCE:

Independent PC Repair & Tech Support, Rock Hill, SC, - December 2010 to Present

Diagnose hardware/software issues

Install new software

Computer upgrades

Design/Build computers

Provide training and advice to users

Ross Distribution Center, Fort Mill, SC – Computer Operator/Clerk - June 2011 to November 2011

Processed incoming/outgoing inventory using computer program.

Staples, Gilroy, CA - Store Associate, Easy Tech - December 2011 to February 2012

Diagnose/Repair electronic devices for Customers.

On-site and in store installation of software, hardware & networks.

Retail Sales. Cash Register. Open and Closing Procedures

Ideal Environmental Products, Gilroy, CA - Warehouse/Clerk - July 2009 to December 2010

Supply employees with parts as needed in manufacturing

Manage inventory through Microsoft programs

Loading and Unloading trucks.

Customer Service/Technical Support

Microsoft applications

IT Support. Train employees on computer software/hardware and network settings.

Maintain and upgrade Corporate computer equipment and network devices.

West Marine, Hollister, CA - Warehouse Worker, - July 2007 – July 2009

Catalog Photo Editor. Pull product from warehouse, take, crop, edit and upload photos to online catalog using Photoshop software.

Received, stored and distributed goods

Load Dock, loaded and unloaded shipments

Returns

Meters and scanning

Packed and built pallets

EDUCATION:

Gavilan College, Gilroy CA 2010

General education and computer classes, basic web design, computer hardware, software, networks. Familiar with operating systems and basic

programming using Windows, MSDOS Unix and Linux

San Benito High School, Hollister, CA 2009

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