Sales Quality Control

R ebecca R. Daley

**** ****** ***** **** **** *** Norcross, GA 30071 678 -507-6534 *.*.*******@*****.***

S ummary

Strong scientific background, with emphasis on polymer chemistry and coatings formulation and testing

Detail oriented with technical communication

Thought oriented with a drive for problem solving

Works well within a team with a strong interdependence skill -set

Skilled at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively.

E ducation

B.S. Degree in Polymers Science and High Performance Material Engineering 2008

University of Southern Mississippi; Hattiesburg, MS

Associates Degree in Polymer Science 2006

Jones County Junior College; Ellisville, MS

C areer History and Accomplishments

NATC Asst. Supervisor, Nubiola USA, Norcross, GA 8/1/2013 to Present

In addition to Technical Service Chemist responsibilities (detailed below), works to oversee the day to day functions of the

North American Technical Center Laboratory.

Directly supervises two employees as well as indirectly overseeing production efficiency through Quality Control analysis and

root cause analysis of batch errors.

Works to ensure that current good manufacturing processes are considered.

Delegates tasks to ensure that all projects are completed on time, in full and accurate.

Works as the liaison between Sales staff and Technical staff

Prioritizes projects based on urgency of the customer, account size, potential profit, and market strategizing.

Reports monthly on key performance indicators for the NATC, including projects completed, samples sent to customers as

well as QC efficiency.

Ensures good chemical hygiene and laboratory cleanliness is enforced.

Technical Service Chemist, Nubiola USA, Norcross, GA 5/21/2008 to Present

Provides customer support in formulating coatings – working with customers to improve their current formulations and/or

providing starting point formulations for new applications.

Knowledge with formulating with various coatings systems : Alkyds, Acrylics, Epoxies and Urethanes (1K and 2K systems,

both solvent and waterborne) and Polyaspartics – specifically for corrosion protective coatings.

Responsible for sourcing raw material samples for formulation project work

Tests coatings formulations via ISO and ASTM test methods – as well as develops and utilizes internal test methods to meet

customer requirements.

Provides support and recommendations for pigment packages to coatings, plastics and construction market customer bases.

Skilled at color matching with standard range of pigment products as well as creating custom pigment blends to meet

customer specific applications.

Provides knowledge to customers about the SDS, TDS, FDA status, REACH Compliance and GHS regulatory information of

products.

Manages project deadlines and works with all members of the lab staff to help ensure efficiency. Works closely with the

sales staff and technical manager to design projects that help support the sales, marketing and branding of all product lines .

Creative in developing technical sales aids to promote the various product lines as well as new/upcoming products.

Supports the sales staff through direct customer interaction – either via phone conversations, e-mail, joint technical service

calls with the customers, and/or combinations of all three.

Gives presentations to industry in order to market both the corrosion inhibitive products as well as the color pigments.

Collaborates on projects with all international laboratories and participates in bi -annual web-conferences to discuss new/on-

going projects and project results.

Laboratory Assistant, Shared Facilities Lab at the Shelby Thames Polymer Science 1/2007 to 5/2008

Research Center (University of Southern Mississippi), Hattiesburg, MS

Assisted with testing procedures including Differential Scanning Calorimetry, Thermo -gravitational Analysis, Gel Permeation

Chromatography, Scanning Electron Microscopy (SEM), SEM/EDX, and CryoMicrotome.

Maintained instrument SOPs and up-keep.

Scheduled timing and billing of services.

Publications

Novel Environmentally Friendly Corrosion Inhibitor For 2K Self Etching Wash Primers SCANZ (New Zealand), March 2010

PCI Magazine, April 2010

Evaluating Pigment Dispersion Using Light Microscopy PCI Magazine, April 2012

Professional Associations

Southern Society for Coatings Technology (SSCT) – Treasurer

Society for Protective Coatings (SSPC)

American Coatings Society (ACS)

*References available upon request.

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