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Customer Service Sales

Location:
Canada
Posted:
May 08, 2014

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Resume:

Matthew Northern

Home Phone Number: 905-***-****/Cell: 905-***-****

acd1tk@r.postjobfree.com

OBJECTIVE:

To obtain full-time employment and contribute my skills to the job.

HIGHLIGHT OF QUALIFICATIONS:

• Experience in Customer Service, Product Sales and Cash Handling

• Time Management/Build Schedules

• Leadership

• Microsoft Office Programs

• G2 Drivers License

• Organization

• Written and Verbal Communication

• Friendly, polite and professional

• Dedicated and determined

• Quick to Learn new skills

EDUCATION:

• Ontario Post Secondary School Diploma with Honors

• 3 Years University of Toronto, Scarborough, Ontario

• Mutual Funds Course at Investors Group

EMPLOYMENT:

General Motors: Ceva Logistics May 2013 – Feb 2014

Order Picker

• Picking orders for shipment to the Camaro assembly line

• Delivered picked orders to receiving dock

• Filled out order manifests

• Picked over 500 parts per night; physically demanding work

DCF Advanced Marketing Sept. 2012 - May 2013

Representative

• Clients: Red Cross, Sick Kids and World Vision

• Arranged and attended Board Meetings

• Developed marketing strategies

• Completed paperwork and administration duties

Minacs – Onstar May - Aug 2012

Call Center

• Improved upon computer and sales skills

• Achieved High Advisor Quality Scores

• Completed Paperwork and administration duties

SportChek, Oshawa, Ontario Sept. 2011- Sept 2012

Sales Associate

• Stationed in clothing and shoes department

• Completed promotions and pricing assignments

• Constantly improved upon product knowledge

• Enhanced customer service and sales skills; regularly met or exceeded sales quotas

Tim Horton’s, Whitby, ON Oct. 2006- Sept.2011

Cashier

• Worked in a team to exceed Drive Thru and Storefront target times

• Received and organized deliveries in the stockroom

• Developed upon customer service and problem-solving skills

• Maintained a clean work area

VOLUNTEER WORK:

Henry Street High School, Whitby, ON Sept, 2010- 2011

Volunteer Teacher

• Taught classes: Environmental Resources and Physical Geography

• Graded tests, assignments and papers

• Interacted 1-on-1 with the students

• Assisted with attendance and administration

Racing Against Drugs, Whitby, ON May. 2005-2010

Volunteer

• Taught children about alcohol, drugs and safety practices

• Organized group events, activities and paperwork

Retirement Home, Newcastle, ON March. 2008 – July 2008

Volunteer

• Organized Entertainment Night for seniors

• Planned activities and BBQ’s

• Organized paperwork and activities

ACCOMPLISHMENTS and Interests

• Ontario Scholar; Academic awards in Geography, History, science, Math, English, media studies

• Received the inaugural Linda Rainey Award for Dedication, Sacrifice and Service to others

• Awarded 1st place in a Durham Region Geography Competition

• 3 Years or U of T Varsity Hockey, 2 years served as captain, 2 years at Durham Hockey Association

• 2 Years of Durham College Hockey, rookie of the year 2010

• Leader of Earth Day/Environmental Committee

• Organizes sports clubs for members with special needs

• Interested in Movies, Sports, Music, Family/Friends.

REFERENCES:

Sean Aiken Lisa Hopkin

Teacher Ceva Logistics: Payrol Admin.

Henry Street High School Whitby, Ontario

905-***-**** 905-***-****



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