Customer Service Sales

PRESTON VAUGHT

**** ******** ***** ********* ***

College Station, Texas 77840

210-***-****

*************@****.***

PROFILE

Experienced sales professional with strong work ethic, excellent customer-service skills and proven ability to

consistently meet or exceed various goals and objectives.

EDUCATION

TEXAS A&M UNIVERSITY, COLLEGE STATION, TEXAS

Expected Graduation Date: August 2014 – B.S. Economics, Minor in Business Administration

EXPERIENCE

Northcliffe Golf Club, Cibolo, Texas

Clubhouse Manager January 2014 – Present

• Develops an operating budget for each of the department’s revenue outlets; after approval,

monitor and take corrective action as necessary to help assure that budget goals are attained.

• Assure that all standard operating procedures for revenue and cost control are in place

and consistently utilized.

• Inspect to ensure that all safety, sanitation, energy management, preventive maintenance

and other standards are consistently met.

• Establishes quantity and quality output standards for personnel in all positions within the

department.

• Seek out new and innovative ways to meet, and respond to, the needs and demands of an

ever changing, diverse membership.

• Collect payment, make change and keep accurate till.

AT&T Corporation, College Station, Texas

Retail Sales Consultant June 2011 – May 2012

• Utilized suggestive selling techniques to sell all products and services offered by the company and met all

sales objectives.

• Handled all administrative aspects of the sale including: completing customer contracts and warranties,

pulling products from inventory, accepting customer payments and filing the completed orders.

• Maintained strong knowledge of all company products, accessories, pricing plans, promotions and service

features.

• Facilitated service inquiries from customers providing knowledgeable information and excellent customer

satisfaction.

• Provided efficient, courteous, customer service and assistance in all aspects of product offerings and

services.

H-E-B, Schertz, Texas

Cashier March 2008 – June 2009

• Processed customer transactions of good and services while providing superior customer service.

• Facilitated suggestive selling to each customer

• Collected payment, made change and kept accurate till.

• Answered product related questions for customers and assisted customers when necessary.

H-E-B, Schertz, Texas

Customer Service Associate (promoted to cashier) November 2007 –March 2008

• Responsible for packaging and assisting customers in transporting and unloading their merchandise from

the store to their vehicle while providing superior customer service.

• Assisted customers in locating merchandise

• Maintained and stocked bagging areas.

REFERENCES

Michael O’Neill, CMSgt, Ret. USAF 210-***-****

John Barnett, Manager Financial Advice Solutions Group, USAA 210-***-****

Jeff Lewis, Security Analyst, USAA 210-***-****

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