Manager Project

Profile

ERP Ln /Baan consultant with ** plus years of experience and worked on

various ERP migrations/upgradations and involved in customization

projects.

Infor ERP Skills

> Migration from Baan 4c to Baan 5c / ERN Ln from Unix/Oracle to

Windows 2003/SQL

> Upgradations from ERP Ln SP0 to Fp7 and all other service packs

> Provide guidance in understanding the business processes and

operation to the customers.

> Coordinate testing events (CRP, System testing, Performance

Testing, UAT).

> Installations of all versions of Baan (Infor ERP) on all

database and O/Systems.

> User Management, Job Management, Export/Import using Exchange

schema,

> Database Management, Application development

> Infor Barcode implementations

> ODM setup

> Customizations and new functionality developments

> Performance trouble shootings

> Writing SQL queries on performance issues

> Birt Reporting

> Third party tools integrations like MS-Office, Out look etc

> EDI setups (In and Out data using EDI steups)

> Working knowledge on AFS.

> Webtop Administration and setting up worktop.

> Migrated Baan4c4 to Baan5x and Baan4c to ERP Ln

> Migration of customizations from Baan4 to Baan5

> Uploading of latest service packs and feature packs using wizards

> Delivered various trainings in Baan4/5c ERP LN6.1 Tools and other

databases like DB2,Oracle,Informix and MS-SQL7/ 2000.

> Tools training imparted to companies like Jubillant Organysys (India)

Viable Elelctricals, Srilanka

KCI Incorporated, South Korea (Channel partner to Infor Global

Solution)

Internal knowledge transfers to other departments in Infor Global

Solutions

Educational Qualifications

o Masters in Arts in Public Personal Management from Osmania University

1998

o Pursuing Master of Computer Application from ICFAI.

o Certified in IBM DB2

o Training in Baan Tools from Infor Global Solutions.

Technical Tools

* Operating systems : MS-DOS, MS- Windows 3.x / 9.x /2003 & Unix/Linux

(HP UX& AIX)

* Networking : Windows NT & 2003 Server Administration

* Languages : COBOL, C & C++

* RDBMS : Working knowledge on ORACLE 8.x Microsoft SQL7 &2000

Certified Database

Associate in DB2 V8 from IBM.

* ERP : Infor ERP Baan 4x /5c, ERP LN6.1 SSA Max Plus.

ION

(Tools & Distribution/warehouse management/Central

invoicing)

* Other tools worked on : Goto Assist (Remote login utility tool), VNC

& CISCO VPN.

Work Experience:

1.Currently working Sr. Project Manager/AVP (Baan /LN) with Polaris

Software Labs (www.polaris.com) from Jan 2012 till date.

Client : Biorad Laborateries, Hercules,CA.

Role : Executive Project Manager

Team Size : 03

Reporting To : Associate Vice Prisident

Nature of Work; Global support for Baan Application.

Maintenance of Baan servers

Upgradtions /Patch promotions

Migration Baan Application from old hardware to new hardware

Supporting end user

Responsible for mapping external business process into Baan

Responsible for both Infor solutions and in house

retrofitted/customization.

Solutions installation and testing

Providing trainings on Baan Admin

Monitoring all the backend jobs.

2.Worked with Flextronics Technologies Pvt Ltd, Chennai, in Global Shared

Service

Center From 4th April 2011 to 28 Dec 2011 (www.flextronics.com )

Role : Sr.Baan Architect.

Team Size : 26

Reporting To : Sr.Director

Nature of Work: Working with entire application servers (Baan4/Baan5) on

various performance

issues reported by users from different locations, worked on new third

party/Infor integration projects like Barcode applications (Bridgelogixs)

and Infor WMS, Agile etc.

Mapping business process to specific functions within the Infor

applications, administration, configuration and/or development of a

specific system.

3.Worked with Unipart's group, a leading group in manufacturing in

Hydraulic systems, components for agricultural and construction equipments.

From 2nd Dec 2009 till 31st Mar 2011.

(www.unipartsgroup.com)

Role : Deputy General Manager, ICT.

Team Size : 18

Reporting To : CIO

Nature of Work:

1. Monitoring ERP Server at datacenter and take corrective actions to

provide the users 99.9% uptime.

2. Worked with implementation team in GAP analysis and design new

enhancements.

3. Responsible for mapping business process to specific functions within

the Infor applications, administration, configuration and/or

development of a specific system.

4. Responsible for UAT, load balancing and system performance.

5. Working on day to day issues of post live ERP implementation.

6. Managing of the test servers and migrating the test environments from

Unix to Linux

7. Monitoring of Helpdesk facilities to all the end users and allocating

the issues to concern helpdesk member.

8. User management in Domain control & ADC /Unix server and ERP Ln

Server.

9. Loading of new patches and other customizations done for the business

requirement.

10. Daily monitoring of Oracle 10g database and updating the patches for

the same.

11. Preparing new functional documentations as requested by users

12. Creating new functionalities for business requirements

13. ODM Implementation

14. DR setup for all blade servers and ERP server management.

15. MIS reporting

16. Yearly budget planning.

17. Managing entire communication of the entire unit.

4. Worked with Zensar Technologies, Pune, as Tehcnical Lead from 15th Oct

2008 till 31st July 2009. Working for client in South Africa-Johannesburg

with M/s.BarloWorld Logistics, an leading logistics provider in South

Africa, Middle-East, Europe. (www.barloworld-logistics.com)

1.Barlo World Logistics: Migration of current Baan5.2b setup from

Unix/Oracle to Windows2003/SQL2000 and then migrate Baan5.2b windows to ERP

Ln6.1 on Windows 2003 with SQL2005.

Team size: 02

Reporting to: CIO, Barloworld Logistics.

Nature of work:

*Migrated Baan5.b on Hp-Ux11.1 on Oracle 10g to Windows 2003 with SQL2000

database

*Migrated customizations and developed new customization as required.

*Migrated Fright Management module from Unix to Windows and tested.

*Migrated entire DEM Versions from Unix to Windows

*Moved data from Unix to Windows for all production companies

*End user testing on completion of migration data to Windows box.

* Migrated Baan5.b on Hp-Ux11.1 on Oracle 10g to ERP Ln6.1 FP2.

2. Worked with Esoftworx ( An EOH Group) Infor Global Solution Channel

partners for Baan and other Infor Products. (www.esoftworx.co.za)

Reporting to : Technical Manager

Team Size : 3

Nature of Work:

o Migrated Baan4c from Windows/SQL to Unix/Oracle for EOH client, the total

database size approximately 600GB including their customization.

o Working with clients and helping them in resolving the day to day

problems in Tools.

o Creation of VM of various clients applications for testing and

development of new customizations

o Creation of new customizations as required by the clients.

o Done upgradation of Service packs and porting sets on Baan5b and ERP

LN6.1 .

o Worked with major clients like Amatola Waters, INCE, Continental MECO,BAE

etc.

o Done internal Knowledge transfers.

5.Avon Technologies as Senior Baan Tools Consultant since 25th Feb2008

till 10th Oct 2008.

(www.avontechnologies.com)

Team Size: 10

Reporting to : Practice Head.

Nature of Job:

Working on Baan Tools projects of migrations and implementation

at various customers like Vijay electrical, Samrakshana etc

> Handling of critical issues logged by customers and working with

remote login to resolve the issues like

> Handled High priority issues like System crash / Database crash

or Baan not working for any user etc.

> Developed new reports, maintain sessions forms, tables as

required by the customers.

> Conducting ERP LN6.1 Tools Administration trainings in User

Management, Database Management, Job Management, Application

Development etc.

> Installation and Administration of ERP LN server's and preparing

test servers and integrating them with MS-Office and other 3rd

party tools like Crystal reports, mailing tools etc.

> Setting up Webtop and WebTop Administration

6. INFOR GLOBAL TECHNOLOGIES (Formerly known as SSA GLOBAL/BAAN) in Global

support centre from 30th Aug 2004 till 28th Dec 2007. (www.infor.com)

ROLE : Product Support Consultant.

Department : BAAN TOOLS.

Team : 5

Nature of Job : Product Support for Baan Tools.

Responsibilities : As a team member need to do the following works

1. Worked for APAC & Indian regions as 1st line support and also as 2nd

line support for EMEA & USA.

2. Attending all customers' inquiries via Emails, telephone calls and

web.

3. Login to customer systems if required to resolve the issues reported

by them

4. Working on Escalated issue like 1 priority inquiries

5. Working on pre and post installation issue of operating systems,

database & ERP.

6. Creating defects if required.

7. Generating weekly team performance reports.

8. Visiting customer site whenever required for all pre and post

installation issues.

9. Installation of test systems and maintenance for reproduction of

customer problems.

10. Upgrading the test system with latest patches & releases of database,

OS and ERP.

11. Applying individual solution as per the requirements in test systems.

12. Working closely with other teams in resolving customer issues.

13. Working on customizations for customers, and creating customized

report, form etc.

As a product consultant needs to work under tremendous pressure and working

late hours to resolve the issues that are on top priorities and also need

to upgrade the knowledge levels as per the latest technology, which will

benefit me in day to day working.

Onsite Projects:

1.Imparted Training on Baan4c4 at Jubillant Organsys, Delhi.

2. Imparted Training on Baan4c4 at EIH Printing press, Delhi.

3. Installation & training of ERP LN6.1 at M/s. Viable Electrical,

Srilanka.

4. Trained official of M/s. KCI Incorporated, channel partners for Infor

Global solutions in ERP LN6.1 at South Korea.

5.Also conducted internal training programs at Infor Global Solutions for

new commerce.

Topics Covered During Training programs

Baan Administration fundamentals with Baan Architecture

Advance Baan Administration part.

WebTop Administration

Dynamic enterprise module.(DEM)

Difference between the version of Baan4 & LN.

7. The Mithra Agencies, as Asst.Manager, EDP from May 2000 To Aug 2004.

Role : Deputy Manager (Systems)

Department : EDP

Nature of Job : System Administration and Database Administration.

Team size : 18

Reportable to : General Manager (Service)

Package : AUTOMATE (Dev.by, IIPL,Delhi, Authorised for MUL)

Responsibilities

* Monitoring the growth of the database to ensure the smooth

running of daily activities

* Administration of databases on daily basis

* Allocating system storage and plan for future storage

requirements for the database.

* Manage logical & physical database structure.

* Creation of new user and assigning privileges to them.

* Control and monitor user access to the database.

* Monitoring and optimize the performance of the database

* Tune and troubleshoot the database

* Plan and implement appropriate backup and recovery strategies

for the database.

* Generations of daily, weekly and monthly reports and transform the

same to M/s. Maruti Udyog Limited.

* Preparation of monthly data graphs for various departments

* Generation of financial statements and salaries of work force of

380 employees

* Network and systems maintenance

* Writing queries for different events in the organization to

interact with the customers thru the customer database.

* Generating automatic response letters for different events

conducted to contact the customers by using different database

* Checking and updating of follow-up systems and updating the

database

* Maintenance of Systems and software at other branches.

* Imparting training sessions to all new recruities with the systems

and creating a free working environment to them.

8. INDOSOFT SOLUTIONS PVT.LTD, at Ranchi, Bihar from 1997 Feb till April

2000 as Business Development Manager (New Business)

Company : Indosoft Solutions, a group of ESSRGEE Protech

India,Ltd. Leaders in Information technology trainings and outsourcing

having branches all over India with more then 300 employees working.

Role : Business Development Manager (New Business)

and Sr. Systems Engineer

Team size : 65

Reportable to : Chief Executive Officer.

Location : Ranchi

Nature of Work :

V Handling of Corporate sectors for New business developments

V Planning and installation and setting up new business centers

V Handling of different clients in upgrading to latest technology

V Outsourcing for different business centers

V Worked with off shore projects and outsourcings in new

installations.

V Worked with project using Oracle and Ms-Access.

V Imparting training in IBM mainframes COBOL and DB2.

Projects Handled: 1. Integration of Departments at Steel Industry(HEC),

Hatia, Ranchi, Bihar

Role : Sr.Sytems Engineer

Responsibility : Co-ordination between team and the client

Operating System: Ms-NT / Windows 9.x

Language : COBOL

Database : DB2

Team Size : 15

Reportable to : C.E.O

Location : Hatia.

Package consist of integration of inter-departmental matters and

maintenances of inward and outward dispatches, stores maintenances etc.

a) Computerization of total employees history cards.

b) Integration of Attendance systems with computers and allotments of

shifts to all employees as per production basis.

c) Keeping track of inward and outward materials

d) Generation of payroll

e) Generation of reports at various intervals

f) Preparation of history cards for completed products.

g) Backup and recovery of the database

9.Sr. Programmer cum Trainer at SRV Infotech, Hyderabad from 1995May till

Nov 1996.

Company: SRV InfoTech, a pioneer in software training and development,

specialized in IBM mainframes systems development.

Role : Sr Programmer.

Team Size : 16

Reportable to : Director ( Operations)

Location : Hyderabad

Nature of work

o Coded more than 8000 lines programs in Cobal for different

projects.

o Installation of Mainframe software on Personal computer

o Installation MS & MF Cobol, DB2,CICS and VSAM

o Maintenance of systems

o Imparting training to trainees in IBM related software like MF-

Cobol,DB2

Projects handled:

1. Computerization of SRV INFOTECH PVT.LTD.

Role : Programmer

Reportable to : Team Leader

Team Size : 7

Operating Systems : Ms-Windows 9.x

Front-end language : MF-COBOL

Database : DB2

Location : Hyderabad

. Collection of students details and preparation of history

sheets

. Generation of reminder letters of classes etc.

. Employee database maintenance

. Employee leave register and salary generation.

. Generation of Employee history.

2. Online training study material.(CBT's)

Role : Programmer

Reportable to : Project Leader

Team Size : 5

Operating Systems : Ms-Windows 9.x

Front-end language : MF-COBOL

Database : DB2

Location : Hyderabad

o Collection of question banks for online examinations

o Creation of screens with examples for live trainings in

different subjects like DB2, MF-COBOL, CICS ETC.,

o Online testing and maintenance of score cards

o Online Mock testing modules.

o Preparation of FAQ's for various subjects

This project has helped many of the candidates who have been successfully

completed there training in IBM mainframes and acquired good position in

industry.

10.Worked as Faculty at Regional Computer Council, Hyderabad from 1994

April till 1995 Mar.

Training of students in different subjects

I. Preparation of dummy projects for students

II. Handling of practical sessions

As a senior faculty member in the organization trained more than 800

students in different subjects like MS-DOS, Ms Windows, COBOL, FOXPRO & '

C.'

Professional Reference :

1. Nelson Roque (Client site reporting)

************@***-***.***

2. Venkat Karanam ( Current employer)

*************.*******@**********.***

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