Customer Service Sales

YADIRA HERRERA

*** ******* **

Pasadena, TX *****

Home: 713-***-**** – *********@*****.***

PROFESSIONAL SUMMARY

Energetic, customer focused and extremely dependable individual with 4 years’ diversified experience

with different financial institutions. I proved the ability to adapt to the demands of a diverse and

challenging workload. Possess strong work ethic and a desire to go beyond the expectations of employer.

SPECIAL SKILLS AND KNOWLEDGE

● Cash Handling ● Communication

● Balancing ● Microsoft Office

● Customer Service ● Bi lingual (English/Spanish)

WORK HISTORY

02/2013-Current

Sales Associate/Rainbow Clothing – Pasadena, TX

• Greeting the customer as soon as they enter the store is the main duty of a sales associate in every store.

• Helping the customers in acquiring knowledge on particular product and helping them in purchasing the

desired product

• Ensure customers satisfaction and safety at store.

• Need to be updated with all price changes and discounts on particular products.

• Operate cash registers.

• Count the day's money transactions at the end of the day.

• Balance register with Manager Supervision at the end of the night.

• Organize and clean the store at the end of the night.

10/2011 to 12/2012(seasonal)

Sales Associate/Melrose – Pasadena, TX

• Greeted customers and determined their needs and wants

• Discussed type, quality and number of merchandise required for purchase

• Recommended merchandise based on individual requirements

• Advised customers on utilization and care of merchandise

• Provided advice to clients regarding particular products or services

• Explained the use and advantage of merchandise to customers

• Assisted in display of merchandise

EDUCATION

Current

Accounting

San Jacinto College - Pasadena, TX

• [ 2.5 ] GPA

ADDITIONAL INFORMATION

• Interests

going to church, family, playing soccer/volleyball, shopping

Contact this candidate