Customer Service Manager

Marc Farre

** ******* ******, ********, ** L*L 6E8 905-***-****

**********@*******.***

OBJECTIVE:

To gain employment with Eagle Eye Events

QUALIFICATIONS:

. Well versed in the use of the Micro Soft Office Suite

. Full working knowledge of Adobe Creative Suite

. Excellent interpersonal skills and a willingness to learn

. Creative problem solver with a strong work ethic and the ability to act

and think strategically

. Strong brainstorming and presentation skills

. An eye for detail and attention to accuracy

. A strong sense of being team player

. Strong written and oral communications skills

. Strong design ability

. Ability to meet deadlines as well as multi-task

. Good time management and organizational skills

. Solid relationship building skills

EDUCATION:

Honours Diploma in Advertising and Marketing Communications Media at Mohawk

College 2006

1997-2000 Ontario College of Art and Design, specializing in Drawing and

Paint and Metal Fabrication

EXPERIENCE:

. Created and executed the City Sirens business card campaign

. Part of creative team responsible for creating the Suite Release campaign

for

Chateau Royale.

. A member of the advertising team that created the myhamilton.ca campaign.

I presented material to clients and helped refine their logo.

Fortino's, 1579 Main St. W. Hamilton February 1, 2011-Present.

Dairy Manager

.Directed and supervised staff while ensuring that customer service was

paramount

.Increased sales

. Ordered, received and merchandised the department

. Scheduled staff to fulfill the business's and the department's needs

. Complied with and administered company policy while adhering to the Union

contract

. Maintained the safety and sanitation of the department while ensuring

that any maintenance needed in the department was taken care of

. Maintained the Flow of Goods

Fortino's, 1579 Main St. W. Hamilton October 2010 to January 31, 2011.

Bulk Foods Manager

. Wrote and received orders

. Built point of purchase displays

. Set up seasonal displays

. Increased sales

. Ensured backroom was organized on a daily basis

. Ensured that product was always available and was it kept with Fortinos

image of fresh quality products

Fortino's, 1579 Main St. W. Hamilton December 3, 2007 to October 2010.

Leisure/Seasonal Department Manager

. Wrote and received orders

. Directed and supervised staff while ensuring that customer service was

paramount

. Built point of purchase displays

. Increased sales

. Set up seasonal displays and aisles

. Complied with and administered company policy while adhering to the Union

contract

. Ensured backroom was organized on a daily basis

Fortino's, 1579 Main St. W. Hamilton, November 2004 to December 2, 2007.

Part-time Grocery Clerk and Certified Receiver

Built point of purchase displays

Wrote and received orders

Maintained fullness of shelf stock

No Frills, Main Street West, Hamilton, January 2004 to October 2004.

. Frozen Foods Clerk

Fortino's, Upper Middle Road, Burlington, April 2004 to September 2004.

. Part time nightshift grocery clerk, certified receiver, and occasional

night production supervisor.

INTERESTS:

Broad knowledge of a variety of types of art, both historical and practical

Actively enhancing existing art skills

Developing practical skills in cooking

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