Back Office Executive

Rajnish Chandra Jha

**/***, ********* *****

Swamiji Road

Kolkata 700060

West Bengal.

Mobile Numbar: 801-***-****

Career Objectives:

An opportunity to work for the best brand in its class and to secure a

challenging position where I can effectively utilize my skills.

STRENGTH:

1. Communication skills-verbal & written(UK English, US English

and Hindi).

2. Organization & Time management

3. Diagnose/Troubleshoot problems

4. Trained 20 Batches in Medical Transcription Theory

5. Microsoft excel

6. Microsoft word

7. Microsoft outlook.

8. Medical Language Specialist

WORK EXPERIENCE:

INFOVISION SOFTWAR PRIVALE LIMITED

05/2004 to Till Date as Workflow Manager/Shift Supervisor/.Shift

manager in Medical Transcription Company.

. Manage production and interact with doctors, hospitals and

clinics of US for fluent work flow.

. To manage employees and other difficulties that come across

during production process, like rectifying doubts and helping

employees in their day to day work related difficulties and

solve any queries.

. Verifies accuracy of patient information such as Name and

Identification Number, Medical Record Number, Social Security

Number, etc.

. Verifies accuracy of transcripts for correct punctuation,

grammar, and spelling including medical language, drugs, and

other information provided by the doctors.

. Responds to inquiries for release of medical information,

ensuring that legal requirements are followed and proper

consent has been obtained.

. Maintain strict confidentiality of medicolegal records.

. Performs miscellaneous job-related duties as assignment of

work..

. Maintain daily log of transcription time and line counts for

each item dictated and completes weekly and/or monthly

production reports, may critique work of other

transcriptionists as a part of quality control program.

. Preparing Production roster according to different client and

their workflow.

. Arranging manpower on day to day basis as per the available

workflow in a particular day.

. Sets up and trouble shoots any problem related to hardware

and/or software if not functioning properly related to

medical transcription.

. To maintain healthy environment and harmony in the work

place.

. Conducting frequent seminars and training program for the

staff members and make them understand different small thumb

rules and other important points related to medical

transcription.

. Making the staff known about the seriousness of the work,

which has been done.

. Working as a service provide to the doctors practicing in

Unites States of America and helping them in compiling,

maintaining, and preparing the patients' report.

EDUCATION

Educational Qualifications:

. Matriculation form M L Academy under B.S.E.B.in 1990.

. Intermediate of Commerce (10+2) from C M. College Darbhanga under

B.S.E.B. in 1992

Professional Qualification:

. Advance American Medical Transcription Training from Infovision

Software Pvt. Ltd. Kolkata in 2003-04.

Personal Information:

* Name : Rajnish Chandra Jha

* Father's Name : Lal bahadur Jha

* Date of Birth : 31st December 1976

* Sex : Male.

* Marital status : Married.

* Nationality : Indian.

* Language : Hindi, English, Bengali, Maithili, Bhojpuri,

Sanskrit

* Correspondent Address : 72/15B, Bongosree Pally

Swamiji Road, Kolkata 700060, West Bengal.

* Permanent Address : Bidyapati Nagar Colony(Near D N Y College)

Jaldhari Chowk, Madhubani, Bihar. 847211

* Phone No. : 801-***-****

* E-mail ID : *******@*****.***

* Hobbies : Listening and singing music, watching news,

reading newspapers and books.

Declaration:

I hereby declare that the above mentioned information is correct up to my

knowledge and I bear the responsibility for the correctness of the above

mentioned particulars.

Contact this candidate