IT AD & Messaging Engineer (MS Exchange)

Michele FABIANO

Address *, **********, ******** (Z rich), 8134, Switzerland

Telephone Mobile: +41-791****** (Prof.) - +39-393******* (personal)

E-mail ******.*******@*****.***

Nationality Italian

Date of birth 05/07/1981 - Rome (Italy)

IT Wintel / Messaging&Collaboration Engineer - IT Infrastructure - IT

Consulting

. Experienced in the whole IT process from technical to management

support.

. Strong relational skills interacting with all company's organization

units, levels and Suppliers.

. Working from the beginning as IT Consultant in multinational context

and Enterprise Environments, often Energy Oil&Gas and Bank Financial

sector, learning on field the highest level standard procedure (ITIL)

delivering, developing and maintaining complex IT architectures.

. Specialized in taking in charge, Managing/Tuning and installation

planning of IT Messaging and Collaboration environments such as

technology upgrade transitioning, security patching and SP/RollUp

updates, backup and restore procedure to grant a fully efficient

DataCenter uptime business continuity, site resilience.

. Strong Mail Flow understanding and routing troubleshooting

. Fast to learn new technologies, strong analytical skills to find

technical solutions supporting Project and Service Delivery Management

Work experience

[pic] [pic] Swisscom on Credit Suisse

December 2013 - Present

Contractor: Michael Bailey Associates

(Z rich - Switzerland)

IT Consulting: MS Exchange -

Messaging & Collaboration Engineer

. Support of the Swiss Customers's mail environment

management team

. Troubleshooting, administration and technical support of

the Exchange 2010 Infrastructure

. Technical support for Exchange 2010 related systems like

BlackBerry, Good for Enterprise, Enterprise Vault

. GOOD for Enterprise server maintainance, VB scripting to

massive Create/Delete accounts and Export GMMs

Statistics from GMC

. Collaboration within Projects (Transitioning from

Exchange2003 to Exchange2010; Archive migration from EV

to Exch2010 online personal archive)

. Deep analysis of logs and reports

. Change and Release testing and implementation

. Powershell scripting for Exchange2010 process automation

and maintainance

[pic] [pic] HP on Behalf Saipem S.P.A. Eni Group May 2011 to

December 2013

Mediatica SPA (San Donato Milanese - MI - Italy)

IT Consulting: MS Exchange - Messaging & Collaboration

Engineer

Saipem IT Foreign sites administration, 3rd level and

Project support

. Transitioning from Exchange 2003 to Exchange 2010, BES

and Lync account by EMS Powershell scripting

. Installation maintenance and tuning of Exchange 2010

Multi-role Hub-Transport, CAS, Mailbox or separated

roles and DAG

. Exchange 2003 Environment decommissioning, support to

Enterprise Vault 8/9 archive migration

. 100.000 Active Directory objects and 40.000 mailbox

Technologies: Exchange 2003/2010, Enterprise Vault 8/9, BES

4/5, Lync,ADMT, VMWare, Win server 2003/2008 R2, Active

Directory

[pic] [pic]Fujitsu on TotalErg November 2010 to July 2011

Mediatica SPA (Milan - Italy)

IT Consulting: IT Wintel / Messaging&Collaboration Engineer

and Infrastructure

. Take in charge and full administration in Outsourcing of

TotalErg IT infrastructure servers Perimeter, performing

3rd line and Engineering support for:

Exchange 2007 cluster CCR for mailbox role,

Hub/Transport&CAS in NLB, Forefront TMG 2010 NLB,

Symantec Enterprise Vault 8.0 for Exchange, BES server,

Active Directory, DHCP, DNS, Windows Server 2003-2008

R2, File Sharing, SCCM patch management

(server/client), SCOM/Nagios for server and network

device monitoring, Symantec NetBackup for Exchange,

Antivirus Symantec (administration console).

. Service Delivery, Project and change management

supporting Fujitsu managers to ensure "best practice"

high technical and quality standards were applied in the

Outsourcing process (ITIL).

Projects:

. Migration from Lotus Domino to Exchange 2007 (Quest

Migration Tool)

. DataCenter relocation, Messaging environment and mail

flow moving plan

and DB's storage migration from HP StorageWorks to

Fujitsu Eternus and BX900

Mail flow planning granting site resilience and business

continuity during the transition

Cooperation with all IT Engineers and Project Managers

involved in the operation:

Network, VmWare, SAN Storage, Tivoli/Symantec NetBackup,

DBA, Application Managers..

. MS Exchange DB emergency restore

[pic] Fujitsu/EMC May 2009 to October 2010

Mediatica SPA (Italy)

IT Customer Engineer

. Installation & Maintenance on-site for Fujitsu customers

all over the italian country.

. From physical installation of Server, Storage, Switch

Brocade / Cisco, UPS, KVM to software configuration OS,

Raid Group, SAN Zoning, etc..

. Products: Fujitsu Primergy TX, RX, BX Blade, Fibercat

SX, EternusDXx

. Disk replacement for EMC storage system, Symmetrix, V-

Max, ClarioOn Installation & Maintenance H24 7/7 on-site

availability

[pic] Electronic Data System an HP Company March 2008 to May 2009

Mediatica SPA/EDS (Milan - Italy)

IT Consulting: EAI Tibco System Administration

Deploy, maintenance and monitoring of Tibco applications

such as DB, SAP, Siebel and filesharing adapters

Technologies: O.S. Linux - Sun Solaris - HP/UX - Windows

server NT/2003 O.S.

[pic] HP Format Visiant, Project: British Telecom Italia S.P.A

November 2007 to March 2008

IT Consulting: Network Operator

First and second level technical support for BT customers on

Cisco switch, router, LAN, MPLS using

HP Openview as monitoring tool and Ciscoworks for

troubleshooting

[pic] Eniservizi S.P.A. January 2006 to March 2008

Coretech s.r.l. (San Donato Milanese - MI - Italy)

IT Infrastructure Specialist \ Change & Project Manager

Main activities and responsibilities, IT infrastructure

change and project management support through the

collaboration of external suppliers: British Telecom for

Network side and Electonic Data System (EDS) for

application and infrastructure servers.

Also consultancy group's Team Leader for IT Operations and

Engineering

Projects IT infr & application (EDS):

. Migration from Lotus/Domino to Exchange 2003

. File sharing moving

. IN/OUT access control technical upgrade for Eni Group

. Office Relocation (400 users)

Project on Network environment (BT):

. Network link and Cisco devices decommissioning and migrating to Eni

infrastructure.

Technologies: Windows 2003/NT, Lotus Domino (basic),

Exchange 2003, Cisco, Windows XP, Peregrine, SAP, Linux,

Tibco

Education and Training

Professional training from 2006 to 2013:

. Fujitsu Blade&Server - BX900, RX900 Installation&Maintenance

. Storage ETERNUS DX Training for installing, administrating and

servicing Fujitsu Eternus

. Training course Fujitsu Advanced Blade and FibreCAT

. Training course Fujitsu Primergy Certified PRIMERGY Entry Service

(CPSE)

. Certified PRIMERGY Midrange Service Update (CPSSE)

. EMC Education Services CLARiiON CX4 Series Installation and

Maintenanc

. EMC Education Services - Disk Replacement Seminar

. Microsoft Exchange 2003/2007/2010 self learning/Training on the job

. Microsoft Windows 2003/2008R2 Active Directory self learning/Training

on the job

. Good Mobile for Enterprise self learning/Training on the job

English course in London 1 month level 3 1994

Certificate International University - Europe: "English as a second

language" achieved in Bushey, Country of Hertfordshire

2000/2001 - 2005/2006 (suspended for work reason) / 2014 - present

University of Rome Tor Vergata, Faculty of Engineering, Information

Technology, Computer Science ( expected in 2014 - 2 exams remaining )

From 1995 to 2000

Industrial Technical Institute for Information Technology & Computer

Science I.T.I.S. "E. Fermi" Rome

Personal Skills

Languages:

Italian mother tongue

English fluent

German basic working knowledge written understanding (German Language

course in progress)

Organisational skills:

. IT & Service Delivery Management Support

. Change & Crisis management process

. ITIL best practice implementation

. Pre-Sales technical Support

. Project Management Support

. Trouble ticketing & Asset Management

. Good Team leading and knowledge sharing skills

Technical skills:

. Windows 2003/2008R2 Active Directory including Directory Services (AD

DS), Lightweight Directory Services (AD LDS); and Federation Services

(AD FS); DHCP, DNS, FileSharing, Printer Server, Security Patching (6

years)

. Messaging&Collaboration - deep knowledge Microsoft Exchange 2003-2007-

2010 (4 years)

Related Messaging systems Enterprise Vault 8/9 (mail archiving), BES

4/5 BlackBerry, Good Mobile for Enterprise, Forefront Threat

Management Gateway 2010, Antispam services, Patching and Update

RollUp, ScanMail

. IBM Lotus Domino 8.5 administration (1 year )

. Load Balancing, clustering and HA ( 4 years)

. VmWare ESX Vsphere (Basic)

. Linux/Unix - Sun Solaris- HP-UX (2 years for Tibco services)

. TCP/IP networking management and monitoring: HP Openview,

CiscoWorks, Nagios

. Symantec NetBackup for Exchange

. SCCM Microsoft patching client/server (basic)

. SCOM monitoring, Exchange services and Health check using customized

PS scripts

. Antivirus, Symantec/MCAfee console administration, Forefront for

Exchange

. Powershell scripting, Object Oriented Java, C++ (good)

. System Integration EAI: Tibco system administration (2 years)

. Fujitsu's products and solutions deep HW knowledge from entry level

small server to Blade and complex storage systems (TX,RX series,

Fibercat SX, Eternus DX, BX900..)

Additional Information: LinkedIn profile -

http://www.linkedin.com/pub/michele-fabiano/1a/44a/326

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