Customer Service Assistant

Kijana M. Asika

**** * ****** ** *** #* ( Los Angeles, CA 90026 ( 323-***-**** (Cell) (

************@*****.***

Summary of Qualifications

. Strong leader with exceptional knowledge of the entertainment and

film industry.

. Resourceful and a quick on the feet problem solver; highly skilled

at assessing my employers needs and accomplishing set goals.

. Multitasking individual with ability to focus and adapt to ever

changing environments.

. Personable communicator with natural ability to relate warmly to

people and generate trust and rapport.

Education

Bachelor of Art, School of Cinematic Arts, University of Southern

California, Los Angeles, CA

Professional Experience

Goodwill Industries of Southern California, Los Angeles, CA 2009-

2013

Assistant Store Manager

o Opening and closing of Hancock Park store; delegate duties to Store

Associates and Community Service ensuring store runs smoothly; maintain

store's registers, safe and petty cash.

o Traveling and assisting as MOD for locations that are short staffed.

o Training managers at other locations on current POS and merchandising

systems.

o Attend management training classes and seminars to become a stronger and

confident leader..

o Providing Excellent Customer Service increasing store sales and exceed

sales goals.

Mind Body and Beyond Expo, Los Angeles, CA 2004-2007

Personal Assistant to the CEO

o Compose emails, proposals, letters, agreements, invoices, company memos

and advertising material for alternative health magazine ie: Yogi Times.

o Drafted a proposal that bringing General Motors onboard as a major

sponsor for the 2006 and 2007 MBB Expos.

o Provide transportation to various meetings and events in Los Angeles,

San Diego, the Bay Area, and Las Vegas.

o Coordinated marketing material distribution through Whole Foods in

Southern California.

o Coordinated exhibitors during day of tradeshow; liaison between show

runner and exhibitors.

o Administrative Duties: answering phones, travel arrangements, filing,

scheduling, and organizing.

o Running of personal errands: picking up dry-cleaning, grocery shopping,

personal shopping, and making party arrangements.

Clear Channel Entertainment, Los Angeles, CA 2004

Production Assistant

o Distributed promotional materials and comp tickets to various Los

Angeles Yoga Studio and Whole Foods Markets for the first Mind, Body and

Beyond Expo.

o Run check-in and customer service table during running of trade show.

Underground Films, Los Angeles, CA 2002-2004

Intern

o Completed Script Coverage as well as scanned the Internet, magazines,

and other resources for possible properties for the company to option.

o Answered telephones as well as maintaining the scheduling of

appointments

o General office duties like script copying, mailings, etc.

Computer Skills

Microsoft Word/Excel/PowerPoint, Outlook

Windows Applications and Internet Navigation

Mac Proficient, Avid Express, Final Cut Pro, Adobe Photoshop

Excellent References Available Upon Request

Contact this candidate