Customer Service Administrative Assistant

Location:

Posted:

May 08, 2014

Tiffany Kilen

* **** ****, ***. **, Rutherford, NJ, 07070

Email: *******@*****.***

OBJECTIVE: To obtain full time employment that will utilize and enhance my customer

service and interpersonal skills.

SKILLS:

• Strong customer service aptitude

• Ability to adapt to different roles while working in a fast paced environment

• Possess exceptional patience and focus with the ability to multitask

• Proficient with computers and working knowledge of MS Office Applications

• Possess exceptional communication and listening skills in order to carry out each project.

WORK EXPERIENCE:

Consultant, Keep Children Moving Therapy, NY, NY (2009-Present)

• Provides per diem administrative support.

Administrative Assistant, Keep Children Moving Therapy, NY, NY (2005-2009)

• Responsible for the smooth operation of a busy office environment

• Assist the owner of the company with data entry, filing, and specific projects.

• Input therapists’ schedules/hours and send to the Department of Education

• Maintain office files and orders office supplies.

401K & Pension Specialist, Mellon, Little Ferry, NJ (2004-2005)

• Enrolled employees in retirement plans

• Made changes to employees’ plans at the employees’ request

• Allocated different shares for the employees with 401K benefits of different companies

• Compiled period summaries about the values of accounts

Help-line Specialist, Colorful Images, Longmont, Colorado (2000-2004)

• Resolved problems and customer complaints

• Carried out data entry and input orders into the computer database

• Packed and shipped merchandise

EDUCATION:

Certification in MS Word, Excel, Powerpoint, Outlook, and Sharepoint, E-tek, Secaucus, NJ

High School Diploma, Boys Town High School, Omaha, Nebraska