Guadalupe Verdugo
Perris, CA *2570
**********@*****.***
Objective
To secure a position of Phlebotomy Technician, it is my goal to apply my vast knowledge and experience in a facility where
growth and opportunities are constantly offered. I also have a vast background in Medical Assisting, many other office and
clerical experience.
Certifications
BLS CPR American Heart Association Exp. January 2016
CPT1 California State License CPT67858 Exp. March 2016
CPT National Health Career Association M8S3W2L7 Exp. December 2016
Medical Assistant Corinthian Colleges Medical Assistant Certified Certified June 2005
OSHA/HIPPA Certified 2005
Skills
Bilingual- Fluent in Spanish WPM- 40 Patient Relations Vital Sings
Patient Check- In Administered Vaccinations Patient Charting Medical Terminology
Specimen Labeling Venipuncture Computer Scanning/POS Switchboard Phone lines
Microsoft Office Mas-90 Accounting Excellent Organization Data Entry QuickBooks Software
Filing 10-Key
Professional Experience
Blood Drive Assistant San Diego, CA
April 2014 to Present
American Red Cross
Volunteer
Meeting and greeting the donors and getting them to read the required materials.
Patient Service Technician/ Phlebotomist Moreno Valley, CA
December 2013 to January 2014
Riverside County Regional Hospital
Internship 40hrs 50+ Draws
Preformed 1st shift rounds, specimen labeling and verified patient before each draw, followed all policies and procedures.
Customer Resolution Relationship Specialist Highlands Ranch, CO
September 2012 to December 2012
Staffing Now Division of SNI Staffing Companies
Specialized Loan Servicing
Salary $15.00 hourly
Managed inbound and outbound calls regarding mortgage questions such as taxes, hazard insurance, escrow analyses, took
mortgage payments via Western Union, principal curtailments, document copies, optional insurance, account balances,
verifications of mortgage, year-end information, methods of payment, and payoffs. Develop and maintained up-to-date
knowledge of policies and procedures via training classes, on-line policies/ procedures, bulletins and departmental meetings.
Administrative Assistant Aurora, CO
May 2012 to August 2012
Pro-Logistix- Temp Agency
Stephen Gould Inc.
Salary $15.00 hourly
Performed administrative and office support activities for multiple Salesmen. Duties included telephone calls, receiving and
directing visitors, word processing, creating spreadsheets,presentations, filing, faxing, tracking sales progress, maintaining
department database records and print out weekly sales reports.
Administrative Assistant Denver, CO
November 2011 to April 2012
Trade Force Staffing
Sims Metal Management
Salary $11.75 hourly
Performed administrative and office support, verified VIN numbers on junked cars before paying. Maintain sales reports and
all other clerical duties that were assigned. Answered multi-phone line as well as organizing lunch meetings for Sales
Representatives.
Administrative Assistant Denver, CO
October 2011 to October 2011
Real Estate Personnel Staffing
Salary $ 14.00 hourly
Assisted the owner or Apartment manager with occasional liaison between them and the clients, answered phones, ordered
office supplies, kept the front desk organized, prepare correspondence and scheduling, managed rent payments, processed
certificates of insurance, prepared tenant statements, assist with the billing and prepared leasing packages.
Cashier /Return Cashier Aurora, CO
September 2011 to August 2012
The Home Depot
Salary $8.25 hourly
Provide customers with fast, friendly, accurate and safe service. Offer a friendly greeting, smile and make eye contact with
customers. Managed a clean work area, opened and closed registers including self check out. Assisted with the returns
department to sort and help customers with returns.
Receptionist Aurora, CO
August 2011 to September 2011
Roca Fuerte Academy
Salary $1,700 Monthly
Answered phone calls in a pleasant manner, managed telephone message system, greeted visitors to the school in a pleasant
and informed manner. Maintained office calendar and schedules, meetings held at school, prepared school lunches( Small
Private School).Operated postage machine and other office equipment, assists personnel with the mailing and distribution of
various documents and communication, other clerical tasks as assigned including word processing and creating databases.
Receptionist Denver, CO
May 2011 to August 2011
Freight All Kinds
Salary $ 10.00 hourly
Answered phones and directing calls to other staff members, providing basic information to callers, sorting incoming mail,
meeting and welcoming visitors, and keeping the reception area organized, created word documents, spreadsheets, mail
merge, data entry, assisted with payroll, filing.
Receptionist/ Administrative Assistant Aurora, CO
January 2011 to April 2011
Community Services
Salary $11.00 hourly
Prepared correspondence, sort and distribute mail, maintained an orderly front entrance and lobby area. Assist in new resident
application process, assisted in ITTIN paperwork for new clients, maintained security procedures; client sign-in; and handing
out tax returns. Provided administrative support to Tax professionals as well as filing, archiving, correspondence, faxing,
scanning, preparing and distributing documents, photocopying, assisted with payroll.
Receptionist / Accounts Payable Corona, CA
October 2008 to October 2010
Western Manufacturing
Salary $11.50 hourly
Preformed general office duties, record keeping, spreadsheet creation and formulation, assisted with Operational programs
with Equipment Preventive maintenance, Storm Water Discharge and Pollution Prevention Programs, along with
Administrative record keeping and Accounts Payable. Translated for manager in company meeting for the Spanish speaking
employees, as well maintained an organized a clean front desk, assisted with mail merge for company’s annual golf
tournament.
Play center Team Member/ Administrative Assistant Moreno Valley, CA June 2006 to
August 2009
Harkins Theatres Inc
Salary $ 11.25 hourly
Ensured the safety, cleanliness and well-being of the children in the Play Center, interact and play with the children, register
children into the center/database and maintained positive relationships with guests, their children and coworkers. Also
prepared the employee schedule and helped with the job reviews and on boarding of new employees.
Sales Associate Moreno Valley, CA
June 2007 to August 2008
Payless Shoe Source
Salary $ 8.25 hourly
Assisted clients with product selections through service and selling, assisted with floor sets, window changes, signage
placement, and visual standards, markdowns, including sizing, and straightening merchandise. Operated cash register and
follow all cash handling procedures. Opened and Closed store along with making bank deposits ready to be sent out.
Sales Associate Moreno Valley, CA
May 2007 to May 2007
The Limited
Salary $ 8.00 hourly
Assisted clients with product selections through service and selling, assist with floor sets, window changes, signage
placement, and visual standards, including sizing, folding, and straightening merchandise. Operated cash register and follow
all cash handling procedures.
Medical Assistant Front and Back office Perris, CA
June 2005 to September 2005
Riverside Mission Pediatrics
Salary $ 7.00 hourly
Took vital signs; pulse rate, temperature, blood pressure, weight, and height and recorded information on patients charts.
Prepared treatment rooms for examination of patients, as well as administrating vaccinations and preformed glucose test.
Receptionist / Billing Clerk Riverside, CA
December 2004 to May 2006
Inland Respite Inc
Salary $11.50 hourly
Answered phones and directing calls to other staff members, providing basic information to callers, sorting incoming mail,
meeting and welcoming visitors, and keeping the reception area organized, created word documents, spreadsheets, mail
merge, data entry, payroll, filing. Also made sure the billing was done in a timely manner, used QuickBooks software,
assisted with the on boarding of new employees, handed out payroll checks and managed the employee’s schedule.
Education
National Health Career Association
Certified Phlebotomy Technician
Testing Site Only
December 2013
Wagner Training Institute Redlands, CA
Phlebotomy Course/ CPT1 License
November 2013 to December 2013
Bryman College San Bernardino, CA
Corinthian Colleges
October 2004 to June 2005
Medical Assistant
Honors 3.89 GPA
Rancho Verde High School Moreno Valley, CA
Val Verde School District
May 2001 to May 2004
High School Diploma
Music Honor Student
References
Maria Parada, former Manager at Inland Respite, 715-***-****
Kristy Farmer, former Supervisor at Harkins Theatres, 951-***-****
Tammy Pombo, former Supervisor at Stephen Gould, 720-***-****
Christopher Chavez, former Supervisor at Specialized Loan Servicing, 760-***-****