Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Cincinnati, OH
Posted:
May 08, 2014

Contact this candidate

Resume:

Jerry Lewis

***** ******* **** 513-***-****

Loveland, Ohio 45140 acd10o@r.postjobfree.com

OBJECTIVES

A leadership position utilizing a background in manufacturing and

supervision to create a work environment sensitive to the needs of the

company and customer.

QUALIFICATIONS SUMMARY

An accomplished supervisor with more than 20 years of experience in machine

manufacturing and assembly while demonstrating achievements in managing

people and problem solving in combination with strong technical and

machining skills.

PROFESSIONAL EXPERIENCE

Kellogg Brands Cincinnati, Ohio 2012-2013

Sanitation Supervisor

Responsible for maintaining and cleaning all production machinery and

building services. Order supplies and maintaining HAACP and OSHA

requirements. Supervise and train all sanitation employees in performance

of duties.

Wal-mart Landen, Ohio 2008-2012

Tire and Lube Manager

Assign duties for customer service, oil, lube and tires. Order manager for

stock and retail merchandise. Train and supervise mechanical employees.

Koch Foods West Chester, Ohio 2005-2008

First Shift Production Supervisor

Supervision of 40-50 employees in process and shipping of chicken and beef

products for major restaurants and hotels. Duties include staffing,

scheduling, process control, training and quality inspection of meat

products.

Takumi Stamping Fairfield, Ohio 2004-2005

3rd shift Production Manager

Supervised 30-35 employees in manufacturing of stamped and welded

components for Toyota Automotive. Duties included hiring, training, and

setting manufacturing schedules for press operators, resistance welders,

and inspectors. Additional duties included maintenance, coordinating JIT

parts for shipping, and setting daily and weekly overtime schedules for all

areas.

Ford Motor Company/ZF Batavia Batavia, Ohio 2002-

2004

Production Supervisor

Supervised 40-45 machinist and assemblers in manufacturing of automatic

transmission valve body main control systems. Duties include setting

schedules, training operators and assemblers, setting daily and weekly

overtime schedules and procurement of materials and monitoring scrap.

BLACKHAWK PLASTICS Mason, Ohio 2001-2002

Production Supervisor

Supervise 40-45 operators, technicians and inspectors in manufacturing of

automotive interior parts using injection of molding machines. Additional

duties include training and auditing employees for QS9000, setting goals

and schedules to ensure customer quality and shipping requirements.

METAL IMPROVEMENT CO. Cincinnati, Ohio 1999-2001

Production Manager

Set daily production schedules for three shifts in a shot peening job shop.

Additional duties include shipping and warehouse supervisor, procurement of

all shop material, monthly inventory reports, and customer schedule

inquiries.

DAIMLER-CHRYSLER Dayton, Ohio 1997-1999

Manufacturing Supervisor

Supervised 125 union assemblers, machinists, inspectors, and welders in

manufacturing air conditioner components. Met all monthly and yearly

requirements.

SACHS AUTOMOTIVE OF AMERICA Florence, Kentucky 1993-1996

Assembly and Rework Supervisor

Supervised 40 assemblers, welders, material handlers, and inspectors in the

manufacturing of automotive struts on two assembly lines.

. Established a third shift assembly line including hiring and

training staff.

. Introduced Kan Ban procedures into the assembly process ensuring

continued availability of parts. This improved scheduling and

eliminated excess inventory.

GENERAL ELECTRIC AIRCRAFT ENGINES Cincinnati, Ohio 1978-1993

Assembly Supervisor (1989-1993)

Supervised and trained employees in two areas of assembly, inspection,

warehousing, and bin buildup of jet engine cores and subassemblies.

. Planned, coordinated, and supervised a large engine assembly area

relocation while meeting monthly and year-end shipping requirements.

Process Engineer (1984-1989)

Provided guidance and training to supervisors, inspectors, and machine

operators on compliance to quality and manufacturing procedures.

Machine Supervisor (1979-1984)

Supervised approximately 30 employees on machining, inspection, and

assembly of F-101 and manufacturing of F-404 sub-assemblies.

FORD MOTOR COMPANY Sharonville, Ohio 1975-1978

Manufacturing / Assembly Supervisor

. Supervised tool and die and press room operations achieving quality,

scheduling and cost goals.

. Supervised assemblers, welders, and bore operators in manufacturing of

Torque Converters.

Experience at Key GMC, Lunkenhiemer Valve, and Cincinnati Milacron

1969-1975

Officer in the U.S. Army 1966-1969

EDUCATION AND PROFESSIONAL DEVELOPMENT

University of Cincinnati, Cincinnati, Ohio

Bachelor of Science, Management

CONTINUING EDUCATIONAL COURSES

Leadership Training Statistical Process Control Kaizan

Total Quality Management OSHA CPR

Just-In-Time



Contact this candidate