Technician Management
Resume:
Troy Nicholas Tucker
**** **** **** ******, ** **658
********@*****.***
www.linkedin.com/pub/troy-tucker/2b/12a/8bb
Objective
To attain an entry level position into the field of DB administration with the desire to advance into
management.
Education
Associate of Science August 2014
American Business and Technology University
Major - Computer Science and Systems Design
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Minor - Project Management
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Relevant Coursework Completed – Programming Logic and Design, Integrated Business
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Applications, Relational DB Management(Access), Programming(Java, VB, ASP.net),
Program Management, Microsoft Excel
Relevant Projects
Programming
Created fully functional programs from inception based on client specifications using the
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VB, Java and C# programming languages. IDE’s included Visual Studio, NetBeans,
TextPad and Microsoft Expression Studio
Programs built included an event planner and Bank website in VB, a weight and diet
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tracker and astronomical calendar in Java and a multi form trip planner, and reservations
website in ASP.net
Debugged and corrected pre-written programs using established best practices
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Database management
Created databases from requirements documentation and pre-existing Excel and Word files
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using Microsoft Access and SQL.
Projects included a Baseball team statistical DB, a BMI calculator/tracker, a multi-table
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restaurant inventory DB and a reservations planner.
Performed bulk inserts, deletions, additions and updates using SQL commands in SQL
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Studio Express and through the creation and configuration of new instances within scratch
built ASP.net web applications.
IT Program Management
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Created projects based on hypothetical business organizations with emphasis on a
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functional environment
Performed strategic and tactical business analysis using SWOT and other techniques
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Developed all plans and processes with complete documentation within the PM framework
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including project charter, scope statement, WBS and all constraint management plans
including time, cost, quality, HR, communications and risk
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Work History:
TK Homes LLC, Newton NC 08/09- present
Own and partner in operation of family Real Estate investing business
GC & E Maiden NC 06/10-08/10
Electronics Technician/Temp
Duties include the installation of a variety of electronic security devices for a large company plant in
Maiden NC. Devices include biometric eye scanners, card access control panels, local sounders and door
contacts etc.
FireKing International, Raleigh NC 03/08-05/09
Field Service Technician
Install, service and repair of POS systems, safes, ATM units, cash boxes, computer based security
systems, CCTV and alarm systems.
Performed "safe-cracking" duties for clients without access
Maintained large capacity commercial specialty vehicle (F-3500) with high dollar inventory
Acted as company liaison
ForTek Medical, Raleigh NC 02/07-11/07
Field Technician
Technician tasked with the delivery, set-up and monitoring of medical lasers in hospital ORs across a
specified territory.
Company representative for new products and technologies
Knowledge of sterile OR procedures
Technical knowledge of laser systems and components with ongoing education
Kodak Service and Support Tri-Center, Durham NC 27703 11/04-12/06
Quality Control Technician/Supervisor
Act as company technical liaison for all inquiries concerning equipment and parts in the warehouse
Create and maintain parts and service database for all returning equipment
Track all movement of inventory through Lawson system
Create, implement and supervise technician training program for new hires
Military Service:
Air Force 9/80-8/84 Cryptologic Linguist Honorably Discharged
Additional Education:
Kingsborough College - Brooklyn NY - Associates degree in Fine Arts, Sept. 1978 - June 1980, 3.45GPA
Defense Language Institute - Monterey CA - 1980 -1981 Diploma
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