Manager Sales, Account Management, Project/Product Management

Phone: 720-***-****

*** **** **** **

E-mail: ***********@*****.***

Dacono, CO 80514

Michele Freeman

Objective Deliver maximum value to an organization that prides itself on growth and

integrity and pursues being the best in the industry. This includes an

environment that enables and rewards strong leadership, results, and the

ability to contribute creatively in the process.

Professional Profile

Intelligent, highly-motivated, personable and persuasive leader

Results oriented, charismatic coach. Respectful team player with

strong written and verbal communication skills

Proficient in identifying and resolving issues quickly

Strong in developing long lasting, loyal customer relationships

ensuring positive sales impact

Work experience 07/2009 – Current CenturyLink Business Denver, CO

Sales Manager (6/2011 to 4/2014)

Responsible for the growth and development of sales professionals

Coaching and training of new corporate initiatives

Funnel growth and management

Effectively communicating with multiple departments in regard to the

resolution of customer and service escalations

Maximize grow potential from sales professionals to help increase revenue

and meet objectives

Clear understanding of current market trends

Strong knowledge if Ethernet, Fiber, Copper/T1

Customer Account Manager (7/2009 to 6/2011)

Responsible for managing over $1 million in monthly sales revenue

Work directly with executives to create and implement strategies to

position advanced business communication products

Establish relationships within business development groups identifying

their needs and providing creative solutions

Research and implement company resources to increase sales and

discover profitable opportunities

Currently achieving my annual goals where I am ranked top amongst my

colleagues

6/2005 – 9/2008 InterCall-Raindance Communications Denver, CO

Project Manager

Responsible for driving wholesale revenue for a firm that clears over $500

million annually

Personally managed base of accounts totaling 2.3 million in annual

revenue

Educated and trained internal and external associates on positioning

product, uncovering sales opportunities and planning techniques

Designated leader/manager chosen by Vice President in absence

Assisted numerous company executives with research and background

information for upcoming strategies, products and projects

Developed and executed programs to increase and maintain revenue

Designed and implemented customer specific material used for

advancement of our product and measured increased revenue

6/2001-6/2005 Genesys Conferencing Denver, CO

Manager/National Account Coordinator

Responsible for maintaining and increasing revenue exclusively for

large wholesale clients contributing up to 8 million annually

Coordinated and managed a variety of video, web and audio

conferencing strategies that resulted in increased participation

Managed all partner and vendor relations and established

development plan to accrue profitable vendor teams

Education Colorado State University Fort Collins, CO

Business Major

References available upon request

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