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Customer Service Data Entry

Location:
Canada
Posted:
May 07, 2014

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Resume:

Brittany Dutchak

*** ******* ** #***

Oshawa Ontario L1G 3S3

289-***-****

acd0xc@r.postjobfree.com

• Strong computer skills in Microsoft Suite, Outlook, and Internet. High accuracy and data

entry skills of 60 WPM

• Excellent communication skills to keep management team in the loop

• Strong time management and organizational skills

• Optimal customer service skills

• Handled customer concerns and complaints in person and over the phone

• Excellent knowledge of MGO as well as many different databases

• Read and write in French effectively

• Use of cash register and POS system

• Can handle multi phone line systems efficiently

Relevant Skills and Experience

• Keyed information into company databases and met the deadlines required

• Communicated with any and all management and staff via email or text

• Set up and carried out shipments of goods and kept records of all inventory

• High volume data entry of confidential information

• Kept excellent records of defects within an Excel spreadsheet

• Goal-oriented, driven, and determined to get the job done right

• Aims for 100% customer satisfaction every time

• Shipping and receiving experience for General Motors

• Prepared Bill of Ladings for shipments

• Knowledge of Quickbooks

• Knowledge of PC Miler

Work History

• Quality Auditor, Pilkington Glass Whitby ON 08/2013-12/2013

• Material Handler, Stratosphere Quality, Whitby ON 04/2013-08/2013

• Materials Clerk, CEVA Logistics 04/2011-07/2011

• Data Entry Operator, Ministry of Finance Oshawa 05/2010-12/2011

• Customer Service, Loblaws, Oshawa ON 11/2008-09/2009

Education

• Medical Office Admin/Transcription Trios Oshawa ON 12/2011-04/2012



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