Customer Service High School

Reginald Williams

Security Officer

Tampa, FL

*************@*****.*** - 813-***-****

A self-starter, seeking a challenging and rewarding career as an Warehouse Associate with a company who

can utilize my motivation and leadership experience as an asset.

WORK EXPERIENCE

Security Officer

US Security Associates - Tampa, FL - August 2012 to August 2013

Provided security patrol, systems monitoring, policy enforcement, and incident response to the residents of a

high-end gated residential community.

• Monitored security cameras, made hourly foot patrol rounds, and operated an electric gate.

• Responded quickly to emergencies, resolved verbal disputes, updated logbook, and wrote incident reports.

• Answered 25 to 50 incoming phone calls from residents, contractors, and maintenance workers.

• Courteously greeted all guests and was the first point-of-contact for all issues relating to the residence.

• Operated a portable radio and base station radio.

SPECIAL SKILLS: Surveillance techniques, Customer relations, Interpersonal communications, Emergency

situation control, and Report writing.

Stock and Inventory Clerk

Winn Dixie Stores, Inc - Tampa, FL - June 2008 to August 2012

Stocked inventory onto shelves in the correct location.

• Displayed and rotated items for optimal attractiveness in the store.

• Unloaded truck and assisted with building displays, cleaning, and organizing the stockroom area in a neat

appearance.

• Performed heavy lifting up to 100 lbs and operated electric pallet jack.

• Helped reduce inventory shrinkage by notified management of missing or incorrect labels, damaged goods,

and food items expiration.

• Performed routine inventory audits and assisted manager in training new workers.

• Provided prompt and courteous customer service.

SPECIAL SKILLS: Inventory control, Record/Filing management, Quality control, Customer service, and

Leadership.

EDUCATION

Hillsborough Community College - Tampa, FL

June 2012

High School Diploma

Gary High School - Tampa, FL

June 2008

ADDITIONAL INFORMATION

KEY STRENGTHS

• Outstanding leadership, motivation and communication skills.

• Diligent, reliable, and detailed-oriented with the ability to handle multiple tasks effectively.

• Polite, energetic, and very helpful in providing customer assistance.

Contact this candidate