Customer Service Quality Control
Resume:
HUGO GORDILLO
Pembroke Pines, FL 33027
CAREER OBJECTIVES:
I am always searching for new things to learn and am looking for a company that will
allow for my personal and professional growth, understanding that it will enormously
benefit from my years of working as a project administrator, combined with the many
other skills I have acquired through the years.
PROFESSIONAL EXPERIENCE
Self-Employed 8/10 to Present
I have been working on my own since 2010, primarily on special projects building and
repairing houses and businesses (including carpentry, plumbing, electrical wiring and
electromechanical).
Total Flooring Contractors, Inc
Coral Springs, FL 2/02 to 7/10
National Flooring Contractor – Project Administrator
As a project administrator I provided full support to the estimating department, including
the compiling of specifications, prices, and sample research, and ultimately responsible
for the submission of final materials. Handled all aspects of purchase orders such as its
issuance, tracking, approval and order information. Responsible for all material orders
and responsible for all account payables and receivables, billing, payroll and
subcontractor tracking. Kept general inventory of tools and vehicles for all jobs and
contracts.
Bax Global Logistics
Miami, FL 7/99 to 1/02
Computer Technician
Technical support for computers users with the WMS system. Troubleshooting and PC’s
maintenance and upgrading . Assisted in the design, implementation and installation of
networking equipment as requested by clients, also helped on processing orders,
packing and shipping them out, loading and unloading trucks.
AEI Quality Worldwide Logistics
Miami, FL 3/98 to 7/99
Computer Technician – MIS Dept. Support
Support to computer users in a mixed environment. Supporting a local area network
composed of NetWare 3.12 servers and a mix of Windows3.1 and Windows 95
workstations. Installation of all computer application software, troubleshooting and
upgrading systems. Responsible for network wiring and all related issues. Provided
peripherals support;, included but not limited to barcode scanners, label printers, and
laser printers. Experienced in setting up systems, LOGIS, WMS and new PC’s.
Working knowledge of voice and data analog connections. Perform installation of
software for internet access as needed.
HANOVIA / COLIGHT
Union, NJ 10/93 to 2/98
Electromechanical Technician
Assembling, wiring and testing of high voltage U / V curing machines for the circuit
board industry. Troubleshooting PLC's. Loading software into PLC’s using Windows 95
software. Wiring control panels. Calibrated and test pneumatic equipment. Trained other
technicians. Assisted engineers writing test procedures. Built jigs to improve production.
Good experience using schematics and documentation provided by engineers. Utilized
my plumbing abilities in machines that require water-cooling process. In charge of
doing the quality control inspection on machines before they were shipped to clients.
EDUCATION
Computer Processing InstituteParamus NJ
Diplomas: Electronics technology /Microprocessor and Digital 6 / 1983 - 11/ 1984
Liceo Real Holandes
Cali, Colombia High Scool 1972 - 1976
High School Equivalent diploma (GED)
North Bergen, NJ 1977
Carpentry, Electrical wiring, Plumbing 1986 - 1988
Passaic County Vocational School, NJ
TECHNICAL QUALIFICATIONS
Computer Processing Institute / 18 Months training
Completition of technical training in basic electronics
consisting of AC, DC, semiconductors devices, electronic
circuits, digital, analog and microprocessors
SUMMARY OF SKILLS
*Excellent Customer Service
*Microsoft Excel
*Good electromechanical knowledge and power tools use
*Soldering experience
*Carpentry, Plumbing, Electrical Wiring
*Quality Control
*Certified Forklift Operator
LANGUAGE:
Bilingual: English/Spanish.
REFERENCES
References will be provided upon request .
Contact this candidate