Kimberly Abotteen

Logistics Service Analyst - McLane Foodservice

Garland, TX

acd0u8@r.postjobfree.com - 214-***-****

To secure a professional position with a company that has diverse culture and empowers their people to learn

and grow.

WORK EXPERIENCE

Logistics Service Analyst

McLane Foodservice - Carrollton, TX - October 2013 to Present

Responsibilities

Responsible for the management of transportation through the supply chain and into a division, or a

third party customer location. Single point of contact for logistics issues for my region. Ensure perfect

shipment performance and lowest landed cost for assigned customers. Manage multiple origins and\or

destinations resulting in 500+ new sales orders per week. Monitor and track (through alerts) up to 1,000

open Purchase Orders to maximize KPI's. Work with JD Edwards's system and Mercury Gate system to

ensure load parameters are accurate and orders generated meet performance indicators (freight margin).

Build relationships and work with internal and external customers; customers as inventory managers, receiving

personnel, supply chain management, Program management, accounting, pricing, truckload and LTL carrier

contacts.

LD&T Coordinator

PepsiCo - Plano, TX - September 2012 to October 2013

Transportation Optimization Planner responsible for the management of load tenders to common carriers and

Pepsi Fleet in the Northeast and Canada. Monitor system generated exception/error reports and take action as

necessary to correct issues. Produces and reviews various performance reports to help drive results. Follow

up with various customers as to ensure the highest level of customer service. Negotiate Line haul freight costs

with carriers for loads sent to spot bid.

Logistics Service Analyst

McLane Foodservice - Carrollton, TX - October 2007 to September 2012

Responsible for the management of transportation through the supply chain and into a division, or a

third party customer location. Single point of contact for logistics issues for my region. Ensure perfect

shipment performance and lowest landed cost for assigned customers. Manage multiple origins and\or

destinations resulting in 500+ new sales orders per week. Monitor and track (through alerts) up to 1,000

open Purchase Orders to maximize KPI's. Work with JD Edwards's system and Mercury Gate system to

ensure load parameters are accurate and orders generated meet performance indicators (freight margin).

Build relationships and work with internal and external customers; customers as inventory managers, receiving

personnel, supply chain management, Program management, accounting, pricing, truckload and LTL carrier

contacts.

Logistics Claims Analyst

McLane Foodservice - Carrollton, TX - July 2005 to October 2007

Manage the heavy flow of collect, prepaid, and embedded vendor claims sent from field, corporate teams, and

18 distribution centers. Research what is viable for cost recapture to prevent losses. Maintain communication

of both the receipt and status of claims to several internal departments.

Export Order Processor

McLane Foodservice - Carrollton, TX - June 2004 to July 2005

Support regional export manager through order entry (processed customer purchase orders), book inland, LTL

and container freight, invoicing, log and approve export freight invoices, create and maintain export compliance

manual. Request NAFTA certificates from various vendors. Create monthly export newsletter. Track orders.

Data Entry Clerk

Todays Staffing/GMAC - Richardson, TX - March 2004 to May 2004

Process contracts received daily from automotive dealers. Reviewed and keyed contract information into the

GMAC database. General administrative duties included mail, answering phones, contact dealers to verify

information.

HR Benefits Administrator

ACS - Dallas, TX - October 2003 to February 2004

Respond to variety of questions from ACS employees and management regarding; benefits, employment

issues, training and payroll. Accountable for the integrity of data, handle communications efficiently, accurately,

and discreetly. Review and edit all data requests for accuracy and signature authorization. Ensured all

information was received in a timely manner from sources to meet processing schedules. Provide support to

the call center and payroll processing as necessary. Complete various administrative tasks and projects

CSR/Inside Sales

Armstrong World Industries - Addison, TX - May 2002 to October 2003

Coordinating and scheduling shipments from eight production distribution centers for assigned customers.

Receive, maintain and process orders. Organize shipments for arrival by the customers requested date.

Resolve shipping issues in a timely manner. Daily interaction with internal and external customers via

telephone, email, or fax. External customer consisted of distributors; architects and designers; and various

vendors. Internal customers consisted of channel managers, marketing, sales, plant personnel and production

planners. Maintained and monitored the inventory at the distribution center and production plants.

Service Coordinator/E911 Analyst

MCI - Richardson, TX - July 1997 to April 2000

Analyze and resolve errors during 911 audits. Ensure all of WorldCom local customers' records were active

and tested before service turn up. Coordinate between 911 service providers, PSAPS (Public safety answering

points) and customers to resolve any 911 errors. Troubleshoot all database issues and resolve them. Local

Service Coordinator Coordinated Interim Number Ports (INP) with Local Exchange Carriers (LEC). Submitted

Local Service Requests (LSR) on behalf of my customers. Escalated missed dates, commitments through

LECs management structure. Worked closely with Sales, Provisioning, ILECs, and CLECS to ensure Interim

number ports

EDUCATION

Hotel& Restaurant Management

Oklahoma State University Stillwater - Stillwater, OK

SKILLS

SKILLS: Typing 45 Wpm, Excel, Microsoft Word, Access, Lotus Notes, Filing, 10 Key by touch, Filing, Alpha

Numeric, Microsoft Outlook, SAP, ULTIPRO, NAFTA Certificate Program Fall 2004, United States Department

of Commerce Export Certificate Program Fall 2004, Mercury Gate TMS, Lean Logistics TMS, JDA TMS

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