Customer Service Engineering

GESNER GEDEUS JR.

**** ***** ***** ******, ************ PA, 19141

267-***-****

******.*******@*****.***

EDUCATION

D ATES

Temple University, College of Engineering, Philadelphia, PA

Bachelor of Science in Electrical Engineering August 2013

Senior Design Project: “AC/AC Inverter”

https://sites.google.com/a/temple.edu/ac-inc/

Community College of Philadelphia

Associate of Science Engineering May 2010

RELEVANT

COURSEWORK

Electrical Engineering I&II Classical Control Systems Engineering Dynamics C++ Language Programing

Microelectronics I &II Microprocessors Mechanic of Solids Engineering Analysis

Digital Circuit Design Engineering Statics Signals Modern Power engineering &

Electronics

E XPERIENCE _

_

Whole Foods Market, Philadelphia, PA 2012-2014

Team Leader

• Provide customer service, order products and trained two new recruits

Community College of Philadelphia, Philadelphia, PA 2008-2010

Engineering Assistant

• Provided customer service and technology support during events

• Set up, break down, and operate technology including computers, audio mixers,

and various other audio/video equipment

• Assisted in preparing pre and post planning meeting files (estimates, diagrams, etc.)

• Scanning, faxing, emailing data entry

Telecom, Port-au-Prince, Haiti

Network Operations

2001-2004

• Executed soldering and repair assembly on PC integrated circuit boards.

• Designs, implements and maintains various networks such as LAN, WAN

• Installation of new telecommunication circuits and systems.

• Performs data or voice network configurations and configuration changes of various voice or data equipment

such as routers, switches, intelligent hubs, multi-function switches

T ECHNICAL SKILLS

• Good knowledge of principles of electronics, micro-controller, computer, MATLAB/Simulink, Python,

AutoCAD, Proficient with Microsoft Office Suite, Lab view, C++, Assembler, soldering, Debugging boards,

PLC & controls, Arduino microcontroller

• Bilingual: French/Creole

O THERS

• NSBE: National Society of Black Engineering Temple University Philadelphia, PA

Student member

• IEEE: Institute of Electrical and Electronics Engineers Temple University Philadelphia, PA

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