SUHASINI GOUD

**** ********* ***** 317-***-**** (H)

Greenwood, Indiana 46143 317-***-**** (C)

acd0sa@r.postjobfree.com US Citizen

Over 13 years of professional experience in the Software IT Industry with emphasis

Suhasini Goud

on Quality Assurance with CSQA certification.

Manager/Consultant

Experience working in Global Insurance, and Medical Regulatory environments and

Financial environments.

Proficient with SDLC, Waterfall, RUP, and Agile Methodologies with

reviewing, revising test plans and test methodologies to ensure documented

requirements are met.

Managed testing activities for multiple business units testing numerous

applications on several North American sites.

Worked with multiple international vendors on onsite and offshore projects

Experienced in creating, managing testing and defect management

documents.

Certification and experience with project management techniques and

methodologies including planning, implementing, defect management and

close-out projects.

Knowledge with experience in gathering and developing Requirement

document and working closely with business informing about the new

technologies to implement informing about the benefits.

Proficient in communicating and implementing projects delivery within scope

schedule and budget.

Experience working with onsite/offshore vendors and business users by

conducting meetings, conference calls to communicate resolved issues and to

discusses statuses in a timely manner.

Participated in CMM Capability Maturity Model assessment, assisted in User

documentation manuals training materials and job aids at Allstate Insurance

Company in Chicago IL.

Led a TPI Next project to deliver a Test Process Improvement assessment at

OneAmerica Financial Partners Inc in Indianapolis IN in implementing

Quality projects.

Knowledge in Service Level Agreement SLA documents, Performance, Load

Impact, Mobility Testing.

Resume of (Suhasini Goud)

Page 1 of 7

Certifications:

CSTE-Certified Software Testing Engineer-QAI

CSQA-Certified Software Quality Analyst-QAI

Scrum Master- Agile Methodology Scrum Master

Certificate in Project Management-IUPUI Indianapolis IN

1.

Education

Bachelor of Arts in Elementary Education University of Kentucky, Lexington, KY

Bachelor of Arts in Child Psychology Osmania University, Hyderabad, India

Montessori Education Diploma St.Nicholas Montessori Education, London, England

Microcomputer Software Certificate College of Du Page, Du Page, IL

Project Management Certificate program Indiana Univ-Purdue Univ. of Indianapolis, IN

Languages: Visual Basic and SQL

Server Platforms:

SQL Server, Oracle, Mainframe, Windows Server

Software Frameworks:

Data Integration, Test Driven Design

Testing Tools:

Mercury Interactive tools-Winrunner, Test Director

Rational Tools-Rational RequisitPro, Rational Clear

Quest, Quality Center 10.0v, JIRA, Test Manager

Operating Systems:

Windows XP 2000/NT, UNIX

Database Systems:

Oracle and IBM

2.

Resume of (Suhasini Goud)

Page 2 of 7

3.

4.

5.

Professional Experience

7/2013 to 2/2014

OneAmerica Indianapolis, IN

7/ 2012 - Current

Test Manager/Software Test Process Improvement Consultant

One America, Indianapolis, IN

TPI Assessment:

Led a TPI NEXT project to deliver a Test Process Improvement assessment at OneAmerica Financial Partners Inc. The

project included the examination of the test process and interviews were conducted with more than 60 resources in various

roles from VP upper management, Software Quality Analysts, Business Analysts, End Users, and various executive

Management across the Individual IT division.

Responsibilities:

Collected and analyzed relevant test artifacts and interview notes

Understanding the current OneAmerica test process, tools and procedures

Discovery allowed to determine the current state of OneAmerica Test Process

Produced AS-IS Maturity of OneAmerica test process document

Conducted intensive “Visioning” Sessions to create a To-Be visioning State

Identified strengths and weaknesses in the testing process.

Produced actionable recommendations to implement improvements

Provided recommendations on Industry best testing practices, processes, tools and procedures.

The Process improvements included in Software Testing:

Quick Wins- To fix processes without major changes

Short Term Improvements

Intermediate Improvements

Long Term Improvements

Detailed Final Report was provided with a clear Roadmap to achieve their goal with all findings

TPI Final Presentation was given to the entire division with all conclusions.

Rolls-Royce, Indianapolis, Indiana 7/2012 to 6/2013

Test Manager

Resume of (Suhasini Goud)

Page 3 of 7

At Rolls Royce managed Model Office Testing in Indianapolis site and other North American sites for multiple business

units in testing numerous applications. I worked with multiple international vendor teams for multimillion dollar Client

upgrade project for 4500 users. This IT Modernization project is about migrating users from Microsoft NT Domain to

GAD Global Active Directory. Testing hundreds of applications on MS Office 2010, Win 7 and IE9. During the UAT

testing identifying defects and resolving issues before migrating mass number of users which are is thousands. Along with

migration to Win 7, activities included LAN Migrations and PC refreshes. Responsible for the documentation which

included creation of Test plans, Test scripts, Test summary reports and Defect management reports. Responsible for

conducting meetings with vendors onsite and with Offshore resources communicating statuses, defect management roles.

Worked with several business areas gathering requirements and writing them into testable detailed test

script steps.

Responsible for communication to multiple business units to test Client, Web applications for their

specific department and documenting test results.

Delivered results from various departments testing their specific applications in Win7, IE 9 and MS Office

2010 environments making sure the documented requirements are all tested.

Worked with local and offshore vendors for application sentencing and advertizing testable applications to

the model office 32 bit and 64 bit machines to test.

Responsible for UAT test scripts creation and completing the signoff process.

Accountable for Defect Management from identifying defects to resolving issues

Attended contributed and involved in daily, weekly status meetings in providing results for North

American site testing.

6/2011–7/2012

DWD Department of Workforce Development State of Indiana, Indianapolis,

Indiana

Test Manager

As Test Manager I was responsible for three Domains on the Unemployment UIM Project managing 12 to 15 testing team.

Responsible for the SQA process in documenting and following SQA standards creating test plans, Requirement

Traceability Matrix (RTM) and Test Summary Reports (TSR). Responsible for validation documents, executing test

scripts, including resolving any defects and application issues. As Test Manager I worked with the State employees and

the management in decisions on testing and distributing work among vendor and State employees. Attended daily defect

meetings and provided the defect management report. I Worked with different Domain leads and Business analysts

collaborating for successful testing Functional, System and Regression testing.

I Conducted daily scrum meetings with the developers, testers and Business analysts for the progress addressing obstacles.

Helped testers in test script creation, execution and defect logging in the Clear Quest.

Delivered new functionality of existing system after completing extensive system testing, User acceptance

testing and regression testing.

Responsible for testing team performance, work distribution, managed their time and overtimes.

Developed and reviewed project plans to completion.

Was responsible for gap analysis and Risk assessment for the scope of the release.

Performed software code reviews and reviewed software development project processes and outcomes.

Resume of (Suhasini Goud)

Page 4 of 7

Provided mentoring and appropriate guidance to project team members including performance

evaluations.

Eli Lilly and Company 1/2008 to 6/2011

Eli Lilly is the 10th largest pharmaceutical company in the world.

Test Lead /Scrum Master

Responsible for the SQA process in documenting and following medical industry security standards creating test plans,

Requirement Traceability Matrix (RTM) and Test Summary Reports (TSR). I also was responsible for validation

documents, executing test scripts, each monthly release, including resolving any defects and application issues. As Test

Lead I worked with Global Regulatory Affairs and Global Medical Regulatory IT on the ORION, GERD (Global External

Research and Development) and Content Gateway Projects.

Scrum Master:

Responsible for scrum process including daily scrum meetings.

Responsible for Sprint burn down chart daily progress of a sprint during the course of each sprint’s length

.

Assisted Product Owner with the list of requirements ready for the team prior to each sprint planning

sessions.

Involved in PBL (Product Back Log List )prioritizing list of high level requirements and documenting PBI

s in TFS.

Provided Reports like Burn down Chart from TFS (Team Foundation Server, managed Backlog features

list and managing the queries, keeping the History for management reviews.

Worked with business areas in gathering requirements, helping in maintaining Requirement document and implementing

the requirements into Quality Center to validate the test scripts to cover and test all documented requirements.

I worked with the affected departments to coordinate system testing, installation, training and support at times

convenient to them. Worked with Project managers on the development of project budgets to ensure delivered

projects meet cost/quality and schedule.

Worked with business areas in requirements gathering and participated in UAT testing.

Led all the test script creation, execution and defect logging in the Quality Center.

Delivered new functionality of existing system after completing extensive system testing, client

acceptance testing and regression testing.

Developed and reviewed project plans to completion.

Responsible for writing Test Plans, Requirement Traceability Matrix document (RTM) and Test Summary

Reports.

Performed software code reviews and reviewed software development project processes and outcomes.

Provided mentoring and appropriate guidance to project team members, including performance

evaluations.

Tracked team members’ progress and activities against expected milestones.

Resume of (Suhasini Goud)

Page 5 of 7

2/2006 2/2007

CNO Financial Group, Carmel, Indiana

CNO Financial (formerly known as Conseco, Inc.) is an insurance provider to middle income & retiring Americans.

Senior System Testing Analyst and Test Lead

As Test Lead was responsible for the System Integration Testing and User Acceptance Testing that upgraded the Life_Pro

system from V7.04 to V13.0. Also responsible for publishing the monthly update reports to upper management regarding

the current production issues.

Test execution is done and logged all software defects that needed retested and monitored status until

resolved and closed.

Responsible for execution of test scripts in Quality Center and used SQL queries to retrieve the needed

data.

Developed the monthly production issues log for the team that was used to monitor the progress.

Performed regression testing on new versions of the software by creating test scripts in Quality Center.

3/2007-8/2007

Liberty Mutual Insurance Co. Carmel, IN

Liberty Mutual is one of the top property/casualty insurers in the US and among the top 10 providers of automobile

insurance.

Senior Systems Analyst

As Systems Analyst provided critical software support by testing Web based application using Rational Requisite Pro,

Clear-Quest and Test Manager.

Created, developed and executed the Test-plan / Test Traceability Document for each release according to

the monthly release day.

Developed tests based on Project Charter, Features Document, Requirements/Technical specifications and

test cases in Rational Test Manager and Use Case Specifications.

Project delivery /Release Coordinator

Resume of (Suhasini Goud)

Page 6 of 7

Provided mainframe support (Citrix TAM) in the Peregrine Service Center using enhancement tickets.

Performed post release duties to closed status and communicating to the appropriate staff the

enhancements and changes that will provide process improvement for the next release.

4/2001 to 1/2006

ALLSTATE INSURANCE INC., Northbrook, Illinois

Allstate is primarily engaged in the personal property and casualty insurance business, and the life insurance,

retirement and investment products business.

Responsible for providing the processes support needed to help all areas achieve CMM level 3.

QA Analyst / Tester

I provided reports on regression testing using WINRUNNER and Test Director.

Documented transition analysis in AEIMS (Application Engineering Issue Management System) and Test

Director, then followed up with the developers regarding defects.

Software Process Analyst

Supported the software development process achieve CMM Level 3 and participated in Six Sigma projects as assigned

and coordinated the Change Control Process.

Trained employees on Sarbanes-Oxley (SOX) regulations and served as the Training Coordinator for the

Software Quality Assurance Division to provide support to all areas of the organization.

Division Security Coordinator

Maintained Microsoft Access profiles and ensured that IPAS (Integrated Products and Services) and SOX (Sarbanes-

Oxley) standards were being followed.

Verified all passwords and ensured that security process was being followed for new, transferred and

terminated employees.

Educational Coordinator

Created and trained entire division to reach level 3 CMM (Capability Maturity Model).

Professional Affiliations

PMI- Global membership Association of Project Management Institute

IQAA – Indianapolis Quality Assurance Association IWST – Indianapolis Workshops in Software

Testing

CQAA – Chicago Quality Assurance Association

C-SPIN – Chicago Software Process Improvement Network

Professional Certifications

Certified Scrum Master ASPE SDLC Training of Indianapolis, IN

Project Management Certificate Program Indiana Univ. - Purdue Univ. of Indianapolis, IN

CSTE Certified Software Test Engineer Quality Assurance Institute-FL

CSQA Certified Software Quality Analyst Quality Assurance Institute-FL

Resume of (Suhasini Goud)

Page 7 of 7

Contact this candidate