Manager Administrative Assistant

Danielle henry

*** ******* *** ***** ****** Garden, FL 34787 407-***-****

*********.*******@*****.***

Education

Master of Business Administration in Human Resources Management, 2011

University of Phoenix - Tampa, FL

Bachelor of Arts in Sociology, 2007

University of South Florida - Tampa, FL

Associates of Arts in General Studies, 2004 Valencia

Community College - Orlando, FL

Employment H istory

Communi ty Coordinated Childcare for Children, Family Support Specialist 2/10/2014 current

Orlando, FL

- Interview and enroll applicants for school readiness services, determine eligibility from applicant

financial information. Explains eligibility requirements and form completion for school readiness

services and other community resources. Initiates procedures to grant, modify, deny or terminate

eligibility and financial assistance for school readiness services. Determines needs, makes referrals,

manages the client’s cases and serves as advocate and facilitator for the family with the Agency and

other agencies and schools. Confers with caregivers in regards to placement, tracking and proper

payment for child care services.

Prepares reports, keeps records of assigned cases, and submits individual recommendations as

needed.

Administrative Assistant, The Henry Law Firm 8/1/2012 1/1/2014

Orlando, Fl

- Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines;

documenting actions; inputting information into file database and case management software;

confirming case status with attorney. Helps develop cases by maintaining contact with people involved

in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting

complaints; preparing and filing discovery requests; preparing responses to opposing counsel;

generating status reports. Keeps clients informed by maintaining contact and communicating case

progress.

Case Manager, One Hope United 12/2/2011 8/3/2012

Tampa, FL

- Engage and assess families from a strengths based perspective. Continually assess risk of abuse

neglect and threatened harm by gathering appropriate information. Conduct visits with children and

parents and/or caregivers that include the on-going assessment of child safety, permanency, and well-

being. Develop and implement a plan that meets the needs of the children and the family. Assist

individuals and families in crisis in a way that promotes positive change, growth, development, and

safety for all family members. Attend court hearings, prepare and file all court documents within

required timeframes.

Dependency Case Manager Trainee, Children’s Home Society 4/4/2011 12/1/2011

Tampa, FL

- Conduct child safety assessments, assess client needs and develop service plans and monitor service

plan progress. Also responsible for Develop and maintain case and program documentation, prepare

case and status reports and make recommendations. Provide support to children, caregivers and

family members to assure stable placement and timely achievement of permanency. Assist family and

caregivers in accessing subsidy, medical coverage and other needed services for children.

Skills Profile

- Ability to work and communicate using speaking, hearing, and vision skills with people from various

multi-cultural backgrounds and socio-economic levels.

- Ability to evaluate relevant information and use individual judgment to determine compliance with laws,

regulations, or standards

- Knowledge of counseling/interviewing techniques

- Ability to deal with difficult or angry people effectively while maintaining professional composure.,

- Ability to operate a personal computer. Knowledge of a variety of computer software applications in

word processing, spreadsheet, and database software (including MS Word and Excel). Ability to learn

custom database software for performing essential functions of position. Ability to navigate the

Internet.,

- Ability to demonstrate active listening, time management, and organizational skills. Ability to

demonstrate problem solving and critical thinking skills.

Contact this candidate