Customer Service Medical

Emmanuelys Seda

Newark, NJ

*****.********@*****.*** - 201-***-****

WORK EXPERIENCE

Medical Assistance

Pilgram Medical Center - Montclair, NJ - June 2013 to September 2013

Medical Assistance

* Counseling

* BP/ Respiration

* Filing/ Charting

* Answered high call volume phones

* Scheduled appoints for clients

Customer Service Supervisor

Sears - Clifton, NJ - 2011 to 2012

Supervised 5 employees

* Resolved customer complaints

* Assisted customers with orders, refund, and exchanges

* Trained new employees

Childcare provider

Flor's Daycare - Newark, NJ - 2009 to 2011

Registered incoming children into our center

* Assisted with food coordination

* Assisted children with personal care needs

* Answered parents questions regarding our center

EDUCATION

Certificate

Star Career Academy - Jersey City, NJ

Diploma

Barringer High school

SKILLS

Skills MS Office Suite 2007/2010 Organizational Skills Typing 40 wpm Bi-lingual Spanish Data Entry Office

Procedures

ADDITIONAL INFORMATION

Medical Skills

Completed 188 hours at Concentra, Newark, NJ Urgent Care Department utilizing my skills in assessing

patient's vital signs, venipuncture, draw blood, EKG's, glucose testing, urinalysis, administer injections, prep

for drug screening, autoclave, sutures, patient charting, register patient's, schedule appointments, answer

phones, faxing and filing

.

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