Customer Service Manager
Resume:
Dear Sir or Madam:
I am applying for the staff accountant position you seek to fill. As
a staff accountant at Walsh Landscape Construction, Midwest Direct Mailers
and Filtration Group, I enter journal entries, reconcile accounts,
reconcile the bank statement and perform other accounting duties such as
adding new account number to the general ledger and the financial
statements. As the acting controller at Walsh Landscape, I close the books
for the month, print the monthly financial reports and review them with the
president and owner of the company. I also performed other accounting
duties such as 1099's and W-2's. I assist and back up the accounts
payable, accounts receivable and payroll departments.
At Filtration Group as the material analyst, I ordered all of our
plant's raw material, maintained and controlled its inventory, maintained
the item master database and reviewed the product structures.
I am a self-motivated, organized person who can perform multiple
tasks with little or no supervision. I am proficient in Word, Excel, ADP
and MRP. I have performed training for office staff and management in
phone operations, software updates installation and new features.
I have been performing customer services either in person or on the
phone for over 20 years. I enjoy helping and working with people in a team
environment.
I truly believe that I would be an asset to your company by using my
accounting and payroll skills to help the account department. I look
forward to the opportunity to becoming a member of the team.
Cordially,
Lisa Heim
Lisa Heim
618 Mendota Lane
Romeoville, IL 60446
APL Logistics
Romeoville, IL 60446
POSITION: Office Manager
DATES: August 2012 - March 2014
DUTIES: Supervise Customer Service Staff and Administrative Assistant,
Maintain Personnel Files, Process New Hire Paperwork to
Corporate, Address All Human Resources Issues On A Timely Basis,
Produce Daily Key Production Indicator Report, Supervise
Accounts Payable Processing, Invoicing, Weekly Payroll For 80 -
175 in Etime, Order Supplies
Walsh Landscape Construction, Inc
Bolingbrook, IL 60440
POSITION: starting: Staff Accountant & Payroll
ending: Acting Controller, Office Manager, Human
Resources, & IT Manager
DATES: February 2009 - April 2012
DUTIES: Produce Financials Reports, Supervise Other Accounting Staff,
Account Reconciliation, Bank Reconciliation, Journal Entries,
Fixed Assets, Adding New GL Accounts, Linking New GL Accounts
Into The Financial Reports, Backup For Labor Payroll and
Executive Payroll, Process and File Payroll Taxes, Maintain
Personnel Files, Process New Hire Paperwork, Process Cobra And
All Other Insurance Paperwork, Process Workers Compensation
Paperwork, Process 401k Paperwork And Address All Human
Resources Issues On A Timely Basis, Add And Maintain Network And
Outlook Profiles, Interface With External Software Companies,
Perform General PC Maintenance As Needed
Midwest Direct Mailers, LLC
Bridgeview, IL 60455
POSITION: starting: Staff Accountant
ending: Staff Accountant, Payroll & Human Resources
Manager
DATES: March 2003 - February 2009
DUTIES: Daily Production Reports, Contribution Reports, Account
Reconciliation, Bank Reconciliation, Journal Entries, Fixed
Assets, Adding New GL Accounts, Linking New GL Accounts Into The
Financial Reports, Backup For Accounts Payable, Backup For
Invoicing And Accounts Receivable, Backup The Controller And
Assist CFO With Accounting Duties As Needed, Weekly Payroll For
250 - 300, Maintain Time Clocks At Two Locations, Maintain
Personnel Files, Process New Hire Paperwork, Process Cobra And
All Other Insurance Paperwork, Process Workers Compensation
Paperwork, Process Unemployment Paperwork And Hearings, Process
401k Paperwork And Address All Human Resources Issues On A
Timely Basis
Hub Group, Inc.
Downers Grove, IL 60515
POSITION: Central Maintenance Manager
DATES: May 2000 - March 2003
DUTIES: Manage A Department of Four, Maintaining All Customer and
Vendor Databases in Four Systems, Insure Uniqueness of Records,
Verify Addresses with Postal Software, Insure Consistency
Between Systems, Document Department Procedures, Interview, Hire
& Train New Employees, Verify that New Vendors Meet Company
Safety and Insurance Standards, Process Vendor Factoring
Letters, Setup and Maintain Accounting Software Controls and
Tables
Filtration Group, Inc.
Aurora, IL 60505
POSITION: starting: Payroll Coordinator
ending: Material Analyst & Staff Accountant
DATES: June 1996 - May 2000
DUTIES: Ordering All Raw Materials, Utilizing MRP, Controlling
Inventory, Maintaining the Item Master Database, Production
Scheduling, Entering Overhead Costs, Performing Product Roll-
Ups, Review Product Structures, Assist with Receiving, Assist
with Product Problems as They Arise, Journal Entries, Process
Financial Statements, Account Reconciliation, Bank Statement
Reconciliation, Process 1099's, Accounts Payable, Accounts
Receivable, Backup Processing of ADP Multiple State Payroll
Consisting of 750 Employees in Seven Companies, Producing
Payroll Journal Entry Spreadsheets, Entering Payroll Journal
Entries, Backup Processing of Garnishment Checks via Accounts
Payable, Backup Designing and Producing of all payroll reports,
Backup Managing of State Withholding and Unemployment Accounts
Associated with Multiple States, Backup Processing of W-2's, and
Any Other Accounting and Production Duties as Needed
Eagle Foods
Bolingbrook, IL 60440
POSITION: Cashier
DATES: March 1995 - June 1996
DUTIES: Operated a Register, Performed Customer Service, Balanced
Drawer Each Night, Video Rental, Operated the Service Desk,
Operated the Lotto Machine
North Central College
Naperville, IL 60540
ATTENDED: 1990 - 1992, Stopped 3 Accounting Classes Shy of Degree
DEGREE: Bachelor's of Science in Accounting
North Central College
Naperville, IL 60540
GRADUATED: April 1989
DEGREE: Bachelor's of Science in Computers
Highland Community College
Freeport, IL 61032
GRADUATED: June 1985
DEGREE: Associate of Business Administration in Data Processing with
Emphasis on Computer Programming
Other Skills: Microsoft Office, ADP, Report Smith,, Excel, Word, 10
Key, Personal Taxes, Learning Spanish
REFERENCES: Available upon Request
Contact this candidate