Customer Service
Resume:
Brooklyn, ny *****
cell 917-***-****
Email: ***.*******@*****.***
Leslie wiggins
Objective
To obtain a permanent position in which my skills and
knowledge can be utilized effective and my natural
endowment and abilities are of superior quality to
perform efficiently.
Summary of qualifications
Experienced in Customer Service
Ability to perform in a multi-tasked, fast-paced, and
accelerated environment
Self motivator, ability to promote day-to-day activities
proficiently
Resourceful problem solver, skilled in identifying and
meeting needs
Strong interpersonal, verbal and communications skills
Ability to work independently and inter-dependently with
teams
Ability to work with professionals at all levels
Employment
November 2013-Present Black Veterans for Social Justice
Brooklyn, NY
Housing Coordinator
Prepare leases for tenants
Prepare work orders
Conduct apartment inspections for move-ins & move-outs
Prepare rent ready apartments
Set up tab meetings
Send out rent demand letters
December 2009-March-2013 Grenadier Realty Corp New York,
NY
Managing Agent for NYCHA
Collect and process tenants rent payments
Process evictions
Follow up with legal procedures in court
Coordinate legal meetings with various Attorneys
Filing, faxing, answer phones
Perform administrative duties
Manage Seven Property Building
Data Entry
December 2007-June 2008 National Credit Systems New
York, NY
Collections
Entrusted with the administrative filing system
Proficiently processed billing and shipments for clients
Administered and maintained collection reports
Coordinated operational staff meetings
Interacted with customer's on a daily basis
2007 - 2008 Ann's Future Horizon Group Daycare Center
Brooklyn, NY Child Care Provider
Provided and maintained a safe environment for children
between the ages of 18 months - 2 years old
Aid with routine feeding and cleanliness of children
Assisted in advancing child educational performance
Assisted in educational outside recreation
Developed child performance report for parents
2006 - 2007 Salvation Army Social Services for Children
Brooklyn, NY
Direct Care - RCC
Provided and maintained a safe environment for disabled
children
Provided administrative duties to disabilities services
office
Responsible for cleaning and transporting patients
Provided quality customer relations to patients
2004 - 2006 Self Employment
Brooklyn, NY
Child Care Provider
Provided and maintained a safe environment for children
Performed educational assessment to advance learning
growth
Developed child performance report for parent
Devised and implemented tactful learning principles to
parents
2000 - 2004 Law Office of Mitchell & Kay
New York, NY Collection Agent
Entrusted with the administrative filing system
Proficiently processed billing and shipments for clients
Administered and maintained collection reports
Coordinated operational staff meetings
Evaluated and modified company's website
Interacted with customers on a daily basis
1997 - 2000 C.A.B.S Home Health Care Services
Brooklyn, NY
Senior Lifeline Attendant
Provided direct extensive care to the elderly
Performed light medical assessments
Coordinated and administered daily activities to
geriatric patients
Heavy telephone usage with clients, both foreign and
domestically
Responsible for cleaning and transporting patients
Provided quality customer relations to both patient and
family
1992 - 1996 Green Avenue Medical Center
New York, NY
Office Clerk
Experienced in administration, health care
Ability to perform in a multi-tasked, fast-paced, and
accelerated environment
Ordered supplies
Strong interpersonal, verbal and communications skills
Performed Administrative duties
Education
Thomas Jefferson High School
Brooklyn, NY
Skills
Microsoft Office Applications -Word, Excel, Word Perfect
Light typing (20-25 wpm)
references
Available upon request
Contact this candidate