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Customer Service Development

Location:
United States
Posted:
May 06, 2014

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Resume:

David Clapsaddle, AICP

*** ****** *****

Deltona, Fl. 32725

386-***-****

Cell: 386-***-****

**********@***.**.***

EXPERIENCE

Home Caretaker May, 2010 to Present

Since returning from Canada, I have served as a care-taker to my elderly parents it is a

primary reason why I located to this area. Specific duties include respite care, assist in

medicine administration, cleaning and home care.

Lac La Biche County

Manager of Planning and Development June, 2009 to May, 2010

Responsible for the direction of current and comprehensive planning for Lac La Biche

County, Alberta, Canada. Supervised those who administered the Land Use Bylaw,

Municipal Development Plan, Safety Codes and the preparation of rezoning, subdivision

and development permit applications for the Municipal Planning Commission and

County Council. Implemented new policies to improve customer service and processing

development applications.

GCGARCIA, INC.

Planning Director November, 2004 to March, 2009

Responsible for managing the entitlement process for existing and new clients of the

firm. Represent clients before all elected and appointed Commissions and Councils

throughout the Las Vegas Valley. Coordinate land development application materials

with the staff of all jurisdictions. Work with clients to develop ideas for development

projects. Acquire new clients and coordinate billing.

City of Las Vegas Department of Planning and Development

Planning Supervisor March,2002 to November, 2004

Responsible for the supervision of two teams composed of professional, technical and

clerical personnel engaged in the development of oral and written reports on land use

applications for the City of Las Vegas City Council and the Planning Commission on all

land development applications. Responsible for all personnel evaluations and preparation

of the department budget. Attended all Planning Commission meetings and City Council

meetings on an as needed basis.

State of Nevada Office of the State Treasurer

Executive Director, Nevada Prepaid Tuition Program April, 1998 to March, 2002

Responsible for the development of the first program in the history of the State designed

to help families save for their children’s higher education. Coordinated the activities of

consultants involved in marketing, actuarial and legal aspects of the program to ensure its

success. In four years, approximately 10,000 children were enrolled in the Program, with

assets in excess of $40 million.

City of Las Vegas Department of Planning and Development

Senior Planner June, 1993 to April, 1998

Responsible for leading a team of professional planners and administrative staff which

develops recommendations on rezoning petitions and comprehensive plan amendments

and prepare oral and written reports for the Planning Commission. Conduct meetings

with applicants, other staff departments, members of the development community and

neighborhood groups on all land development applications.

Representative Everett Kelly

Campaign Coordinator November, 1991 to January, 1993

Responsible for the coordination of the re-election campaign of the Speaker Pro-Tempore

of the Florida House of Representatives. Duties included appearing and speaking on

behalf of the candidate, contracting for print, radio, billboard and television advertising,

setting up fund-raisers and managing the volunteers of the campaign. Won re-election

with 69% of the vote in an election where approximately of incumbents were defeated.

All contracts were administered on time and on budget.

Henigar & Ray

Senior Planner June, 1991 to June, 1992

Responsible for the representation of clients before the staff Development Review

Committee and the County and City of Crystal River Planning and Zoning Commissions

and other state and regional planning agencies. Assisted in the preparation of revised

Land Development Regulations for the City of Winter Springs.

Lake County Division of Planning and Development

Director of Development April, 1985 to July, 1989

Supervised 11 professional and technical staff involved in the preparation and

presentation of recommendations to the Board of County Commissioners, Board of

Zoning Appeals and Planning and Zoning Commission. Directed the activities of the

Planning Department, including administration of a contract with the East Central Florida

Regional Planning Council to map existing land uses. Administered the Zoning

Ordinance and coordinated developments of regional impact for the County.

EDUCATION

Graduate Studies

Doctor of Philosophy (PhD)

UNLV

Continuing Coursework

Master of Public Administration (MPA)

UNLV

Degree Conferred- May, 1996

Undergraduate Studies

Bachelor of Science, Political Science and Urban Studies

Jacksonville University

Degree Conferred- April, 1978

HONORS/ORGANIZATIONS

Elected, Founding Board- Pi Alpha Alpha Honors Society

Elected, Director, American Planning Association, Southern Section

Volunteer, Trauma Intervention Program

Member, American Institute of Certified Planners

Member, American Planning Association



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