Customer Service Sales

Grant Jaars

Marketing/Customer Service - Daycare Business

Westerville, OH

*******@*******.*** - 614-***-****

WORK EXPERIENCE

Marketing/Customer Service

Daycare Business - Westerville, OH - January 2013 to Present

Outbound calls marketing daycare business inquiries

-Handled all inbound call inquiries related to pricing, activities and policies of the business

-Utilized marketing tools i.e. Facebook, newspapers, and internet postings to advertise business

- Communicated recreational and educational activities for children

Inside Sales Representative

United Security LLC - Worthington, OH - January 2012 to January 2013

Prospect for new customers utilizing computer programs (ACT!) and researching proposal requests for the

Ohio, Kentucky and West Virginia regions.

-Provide pre and post-sales support to Division Manager and Vice President.

-Provided weekly updates regarding the status of prior and current communications with potential clients to

the Vice President and Division Manager.

Pharmaceutical/Medical supply Customer Solutions Representative

R&S Northeast - Dublin, OH - August 2009 to January 2012

Advise physicians, pharmacists, nurses and office managers on the selection, price, and use of medical

supplies and pharmaceuticals available in inventory

-Trained new hires, teaching company policy and sales techniques

-Create sales scripts for companywide use, tailoring them accordingly to legal and professional standards

regarding manufacturer guidelines.

Lead Qualifier

Education Sales Management - Columbus, OH - March 2007 to July 2009

Recruited, evaluated and helped admit students into academic institutions.

-Handled inquiry calls and provided enrollment services for learning centers.

Other tasks included appointment setting, application completion, enrollment services; and retention, and

quality assurance services.

Customer Service Representative

Safelite Solutions - Columbus, OH - January 2006 to March 2007

Trained both new and existing personnel in company customer service protocol

-Provided technical guidance, information, and advice to insurance agencies, agents and claims adjustors

regarding a variety of customer service issues

Customer Service/Archivist

Behavioral Science Specialists - Columbus, OH - December 2004 to May 2005

Documentation of contract psychological services

-Performed manual searches to locate contracts, behavioral health assessments, treatments, & consultations

-Distributed highly confidential documentation regarding contract medical and psychological services as well

as behavioral plans and evaluations.

EDUCATION

B.S. in Criminology

Capital University - Columbus, OH

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