Customer Service Medical Assistant
Resume:
Estephanie Villagomez
Houston Tx. 77073
acd0lo@r.postjobfree.com
Summary of Qualifications:
Self motivated individual who will take the intiative to get the job done. Open minded and
willing to take on new endeavors while gaingning leverage in any field I am placed in.
Skills
Administrative:
• Answering Multi phone lines
• Verifing insurance
• Patient Scheduling
• Updating and filing patients’
medical records
Transferable:
•Bilingual (Proficient in english and spanish)
•Multitasking
CPR Certified
•Great customer service
Experience
Office Assistant, "La Zeta" 106.9 F.M (December 2013
April 2014)
Provide customer service to walk in visitors at the office. Answered 8 line phone system,
directed and routed calls to appropriate department. Performed light book keeping tasks.
Managed payment receipts, tracked financial records and organized reports. Ordered and
inventoried office supply. Made photocopies, sent and received faxes. Maintained the
general filing system and filed all correspondence.
Medical Assistant, Caring Hands Pediatrics (May 2013
December 2013)
Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment.
Authorize drug refills and provide prescription information to pharmacies. Preparing
patients for examination, and assisting the physician during the examination. Performing
basic laboratory tests on the premises such as flu and strep test. Completely fill out lab
slips and other forms, when necessary. Reacted calmly and effectively in emergency
situations, and added the personal, caring touch that put patients at ease.
Medical Assistant, Family medicine clinic (April 2013 May 2013)
Greet and log in patients arriving at office or clinic. Triaged and responding to patients
needs within practice policy. Interviewing patients to obtain medical information and note
the reason for visit in the patient’s chart.
Education:
Fortis College, Houston Tx. July 2012 March
2013
Certified Medical Assistant
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