Customer Service Administrative Assistant

Professional Summary

To further use the skills I have acquire over the years in positions as

Registrar, Administrative Assistant/ Receptionist, Human Resource, Payroll

and Accounts Payable.

Summary of Qualifications

* Sorting and distribute incoming and outgoing mail

* Sign in delivery, and process all DHL air bills

* Place supply order, keep supplies stock and maintained

* Extensive experience with answering 15-incoming lines

* Greet clients and applicants, great customer service skills

* Process and inspect service agreements, process into data base

computer

* Process New Hire Applicants, run criminal background, drug test,

drivers license check and fingerprints

* Process payroll timesheets for hourly employee, maintain records

including new hires, terminations, and rate changes

* Enter attendance into Campusvue data base daily and assess

attendance for probation and drops

* Run SAP monthly, (Satisfactory Academic Progress) for probation,

drops, and dismissals

* Run various reports for attendance, attrition, and violations

* Provide customer service to students, faculty and staff

administration

* Process grades into Campusvue and print report card for students

* Print students transcript upon request and process student

verification

* Audit student completion rate for graduation

* Prepare and inspect academic folders

* Maintain and manage students academic folders

* Provide backup coverage for front desk when needed

General Office Experience

* Knowledgeable with Microsoft Word, Excel, Outlook and have some

Power Point

* Filing, typing, data entry, 10-key by touch

* Excellent verbal and written communication skills

* Ability to work quickly and efficiently and work under pressure

* Strong self-starter, detail oriented, multi-tasking and team player

* Ability to maintain confidential information and excellent problem

solving skills

* Experience supporting Sales

* Proven ability to manage time effectively, coordinate and

prioritize multiple tasks effectively

* Great work ethic and attitude, and the ability to maintain a strong

attendance

Education

Keller High School

Diploma: Basic/Child Development

Keller, Tx

Tarrant County Junior College

No Degree: Business Management/Secretarial

Fort Worth, Tx

Work History

Everest College South Campus January 2011

to January 2014

Registrar

Kaplan College Fort Worth Campus April

2004 to August 2010

Associate Registrar

ProStar Security March 1998

to September 2003

Sales Administrator

Protection One June 1995

to March 1998

Human Resource Administrator/Credit Analyst

Showbiz Pizza Time, Inc February 1990

to October 1995

Payroll/Accounts Payable Clerk

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