Customer Service Manager

Patricia Chouinard

**** **** ***, ******* ******* N9B3G5

519-***-****- ************@*****.**

Highlights of Qualifications

• Over 7 years of highly successful, professional experience in customer service

• Proven ability to excel in stressful environments and open to shift work

• Self-motivated and confident in making independent decisions

• Completed Introduction to Micro- Computers and MS Dos.

Skills and Experience

Customer Service/Sales/People Skills

• Developed excellent interpersonal skills and effective communication skills

• Identified and prioritized customers needs

General Labour Skills

• 2 years of factory experience

» Operated different kinds of production machines

Employment History

Bargain Shop April 2005-Present

Key holder Windsor, Ontario

• Open & Close

« Inventory

• Customer Complaints

• Refunds/ Exchanges

• Deposits

Tim Mortons June 2000-Feb. 2005

Assistant Manager Windsor, Ontario

« Deposits

• Inventory

• Counting tills

Bronson's Tavern Oct. 1994- June 2000

Bartender & Waitress Windsor, Ontario

• Delivered Food to Patrons

• Open and set up the bar

• Balancing making daily deposits

Education

St. Anne's High School 1984-1988

OSSD Tecumseh, Ontario

References available upon request

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