Engineer Manager
Resume:
Charles C. Kent
***** ******** *********, **** ****, Ohio 44012
*******@****-***.***
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Objective:
Reliable information technology professional, with a conscientious work ethic and desire to help
others, seeks employment with firm to assist in refining or developing its network or that of its clientele.
Specific skill sets include researching and building hardware units that streamline information and blend
networks together as well as creating comfortable training environments for those who will be using such
systems.
Technical Proficiencies:
Microsoft Certified Systems Engineer 2002
Microsoft Certified Professional 2000
A+ Certified 1999
Operating Systems
• Microsoft Windows XP, 7 and 8
• Microsoft Windows 2000, 2003 and 2008
Networks
• Microsoft Windows 2012r2, 2008 and 2003
• Microsoft Exchange 2007 and 2010
• Configuring Sonicwall firewalls, hubs and switches
• Installing and configuring network cards for TCP/IP, DNS, DHCP
• Configuring Virtual Private Networks
• Setting up and configuring terminal services and connections
Technical Experience
Starfish Computers: Helpdesk Engineer 11/13 to
1/14
• Contract position.
• Responsible for servers and desktop support for 25 clients.
Talis Clinical: Lead Systems Engineer, Founder 5/13 to 9/13
Orchestrate and implement phone, internal computer and server network for start-up company
• (Talis)
Work on security of company network
•
• Oversee and manage implementation of “Anesthesia Record Keeping System” (ARKS) into
hospitals
Manage the HIPAA compliance for company network
• Risk assessment for Talis.
• Responsible for continuing “ARKS” system integration for the Cleveland Clinic (client)
• Act as support to clients throughout installation and maintenance of network
• Acquired bids and conducted purchases for all aspects of company networks
•
• Continue pivotal role in the device integration of client anesthesiology equipment
Charles C. Kent
32911 Electric Boulevard, Avon Lake, Ohio 44012
*******@****-***.***
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Cleveland Clinic: System Analyst 12/09 to 5/13
Design and build hardware units that blend all aspects of operating room/anesthesia functions
• (“ARKS” Anesthesiology Record Keeping System)
• Oversee and manage implementation of “ARKS” into hospitals
Maintain aspects of “ARKS” networks for 17 Cleveland Clinic hospitals and 260 operating rooms
•
• Responsible for twenty five 2003 to 2008 Windows based servers
Act as support to clients throughout installation and maintenance of network
• Train over 50 anesthesiologists and over 150 certified registered nurses of anesthesiology (CRNAs)
• in use of the “ARKS” interface
Set up and maintain servers both local and distal, which allow access locally and off-site to the
• networks
• Play pivotal role in the device integration of the Cleveland Clinic’s anesthesiology equipment
• Responsible for project management of the installation of the ARKS system
Ferry Cap and Screw: Systems Engineer 05/08 to 08/09
• Responsible for infrastructure that includes: 10 Windows 2003 servers, 70 desktops, VOIP phone
system, Fiber backbone, level 3 switches spread out over multiple buildings
• Manage and implement complete server upgrades for 2003 Servers and desktops
• Network factory machinery to allow for remote access to onboard computer systems to perform
repair and maintenance
• Define, implement and complete an off-site disaster recovery plan, which brings all production
servers and business systems online within 12 hours
• Daily responsibilities also include: troubleshooting various hardware and software issues, backups,
end-user-support, new computer installations and ongoing maintenance to servers, desktops, phone
systems and printers
CBIZ: Senior Systems Engineer 09/07 to 05/08
• Lead engineer on Microsoft Exchange regarding administrative planning and troubleshooting
•
Provide computer, network and server support for large size companies
•
Plan out and install servers and networks for small to large clients
•
Act as liaison between clients and vendors
• Design, install and handle functions around Microsoft Server environments
• Develop contingency plans for clients
Employer’s Select Plan: Information Technology Manager 09/05 to 09/07
• Information Technology manager for two sister companies, supporting two separate networks and
two separate phone systems
• Responsibilities include creation and adherence to a project plan and set budget
• Research and consultation for the procurement of software and hardware purchases
• Creation and execution of project plans as prescribed by business needs
• Set security policy and procedure to successfully maintain compliance with HIPPA and SEC
regulations
• Analyze current technology and conduct a feasibility study to supply appropriate technical solutions
• Support twelve servers of variegated functions such as: 2003 Exchange, 2000 SQL, Terminal Server,
and various web hosting servers
Charles C. Kent
32911 Electric Boulevard, Avon Lake, Ohio 44012
*******@****-***.***
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• Support 80 computers with various load sets which include, but are not limited to: Office 2003,
Adobe, Saleslogix, and Great Plains
• Phone systems supported include 3Com NBX v3000, and NBX 100 consisting of approximately 100
phone terminals
• Daily responsibilities also include troubleshooting various hardware and software concerns for
approximately 80 end users
Education:
Microsoft Certified Systems Engineer 2002
Microsoft Certified Professional 2000
A+ Certified 1999
Baldwin Wallace College, Berea, Ohio
Bachelor of Science in Biology 1996
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