Luis A. Reyes
Orlando, Florida 32812
Mobile: 407-***-****
E-mail: **********@*****.***
Objective: To obtain a respective position as a Night Auditor, Guest
Services Agent, or any position that will best utilize my skills.
Employment
B Resort, Orlando, Florida
Night Auditor March 2014 -
Present
Process checks and balances for finance department. Responsible for
checking account balances and revenue discrepancies for a 396 room and
suite property. Perform various functions for property by selecting right
venue. Handle the night duties by verifying all paperwork from all front
office accounts and hotel operations. Address vendor's inquiries. Multi-
task between telephone calls, emails, and facsimile.
Hampton Inn and Suites, Altamonte Springs, Florida
Night Auditor Dec 2013 -
March 2014
Process checks and balances for entire property. Responsible for checking
account balances and revenue discrepancies for a 128 room and suite
property. Perform various functions for property by selecting right venue.
Handle the night duties by verifying all paperwork from front desk and
hotel operations. Address vendor's inquiries. Multi-task between
telephone calls, emails, and facsimile.
Nickelodeon Suite Resort, Orlando, Florida
Night Auditor / Accounting April
2012 - September 2013
Process checks and balances for finance department. Responsible for
checking account balances and revenue discrepancies for a 777 suite
property. Perform various functions for property by selecting right venue.
Handle the night duties by verifying all paperwork from food and beverage
accounts and hotel operations. Address vendor's inquiries. Multi-task
between telephone calls, emails, and facsimile.
Hotel Azure, New York, New York
Night Auditor / Guest Service Agent April
2011 - April 2012
Process checks and balances for finance department. Responsible for
checking account balances and revenue discrepancies. Perform various
functions for customers by selecting right venue. Handle the night duties
by checking all paperwork. Input reservations into hotel database. Provide
good service to customers who wait in queue. Organize the functions in
good security ensuring that customers should feel secure. Carry out all
customer related work, checking customer door locks and checking security.
Provide any need to customers as well as workers. Address customer's
inquiries. Keep records of night arrival customers. Multi-task between
telephone calls, emails, and facsimile.
Hilton Garden Inn, Queens, New York
Night Auditor September 2007 -
June 2009
Process checks and balances for finance department. Responsible for
checking account balances and revenue discrepancies. Perform various
functions for customers by selecting right venue. Handle the night duties
by giving duties to all workers. Dispatch drivers to pick up hotel guests.
Provide good service to customers who wait in queue. Organize the
functions in good security ensuring that customers should feel secure.
Carry out all customer related work, checking customer door locks and
checking security. Provide any need to customers as well as workers.
Address customer's inquiries. Keep records of night arrival customers.
Multi-task between telephone calls, emails, and facsimile.
McRoberts Protective Agency, Inc., New York, New York
Security Officer February 2007 -
September 2007
Responsible for maintaining order and overall compliance standards.
Monitor and report suspicious activities to local authorities. Monitor and
address subordinates in violation of policies and procedures. Recommend
disciplinary action, as required. Ensure all required reports and
paperwork are completed and submitted as required. Write reports of daily
activities such as equipment or property damage, theft, presence of
unauthorized persons, or unusual occurrences. Provide access control and
execute post responsibilities as required. Ensure personnel receive
adequate relief.
FJC Security Services Inc., Brooklyn, New York
Security Officer March 2004 - February
2007
Prepare hourly logs, computer input forms, enter data into computer files,
and compute wages and deductions, using calculator, and posts to payroll
records. Activity in patrolling the parking lots and external ground,
keeping logs of all security incidents. Responded to all emergency
situations as needed or directed by policies. Answered radio pages and
calls in a prompt manner and prioritized calls based on importance.
Maintained the safety and security of residents, visitors and staff.
Performed Identification and vehicle checks.
Skills
Knowledge of Bookkeeping and Accounting. Knowledge of MS Office. Type 45
wpm. Good communication skills, excellent financial savvy and bilingual in
Spanish. Obtained Fire Safety Director training Certificate 09/2011.
Education
Spanish Eastern Bible Institute - Obtained certification June 2009.
Taylor Business Institute - Obtained certification September 2001.