Quality Assurance Customer Service

MD. MUSTAFA

Mobile No.: 092********

E-Mail: ****************@*****.**.**, **.*******.*****@*****.***

Passport No. F 5035700 (Exp. Date: 18.10.2015)

Job Objective

Seeking assignments in Quality Assurance and Production Operations with an

organization of repute, preferably in India and Abroad

Profile Summary

. Over 10 years of experience in:

Handled responsibilities of DCS operation.

Quality Assurance & Control MIS Reporting

Customer Service/ Coordination Material Management

Dispatch Operations Plant Operations (Chemical)

. Gained expertise in production planning & coordination along with

material management

. Ability to relate to people at any level of management & significant

experience in working with customers & cross-functional teams

. Skilful in managing end-to-end production operations with key focus on

profitability & ensuring optimal utilization of resources

. Core competence in developing multifunctional, innovative, value added &

cost effective solutions

. Acquired a clear understanding of industry & technology trends with

distinction of instituting quality control techniques to achieve product

excellence at the lowest overall costs

. Demonstrated excellence in devising significant solutions and managing

day-to-day production & manufacturing operations for making effective

utilization of man, machine, method & materials

. Expertise in streamlining systems with proven ability to enhance

operational effectiveness

. Proficient in implementing quality functions to facilitate robust quality

management systems

. Sound knowledge of production processes, quality control and other

techniques

. Focused professional with strong problem solving and leadership skills

Core Competencies

Production Planning & Control

. Preparing production schedules, allocating work for achieving set targets

& submitting reports

. Scheduling and expediting critical material, including transfers &

conditional releases

Quality Management

. Checking the quality of the final product and ensuring adherence to

various quality parameters across the shop floor

. Steering quality through stringent quality checks and regular

inspections, controlling quality records and preparing documents

Organisational Experience

Since Sept'03 with Phillips Carbon Black Ltd. (PCBL), Durgapur

Growth Path:

. Joined as Quality Assurance Officer

. Presently designated as Sr. Executive: Jul'08

Role:

As Process Officer

. Responsible for handling shift operations and performing ISO/TS

16949:2008 audits

. Handled responsibilities of DCS operation.

. Assigned the tasks of implementing automation strategies, optimizing

process control.

. Studying the input, output and processes in the manufacturing system,

identifying ways of improvement and taking corrective actions

. Handling activities pertaining to various types of pumps, blowers &

compressors etc.

. Sophisticated equipments like pH meter, Gas Chromatograph, Mettler

Balance, ORSAT Apparatus, IPHT, etc.

. Conducting monthly off-spec analysis & providing remedies

. Managing process related SAP jobs

Education

. Diploma in Rubber Technology from Indian Rubber Institute, Kolkata : 2011

. Diploma in Safety Engineering from DSSPE, Durgapur (WBSCTE) with 71.25%:

2007

. Diploma in Chemical Engineering from Hooghly Institute of Technology,

Hooghly (WBSCTE) with 74.8%: 2001

Other:

. CITA (Certificate in Information Technology Application) from Durgapur

Youth Computer Training Centre, Durgapur 84.2%: 2006

Training Underwent

. Training on 5S in 2007 (1 Day)

IT Skills

. Well versed with SAP R/3 Quality Module and Internet Applications

Notice Period & Present CTC

. Notice Period: 15 days

Personal Details

Date of Birth 2nd October 1977

Present Address D-11, PCBL Residential complex, PO-Bidhannagar, City-

Durgapur, District Burdwan - 713212, West Bengal

Permanent Address Village- Gokul Pur, PO-Nowapara, District- Birbhum -

731237, West Bengal

Languages Known English, Bengali and Hindi

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