Ivy Alexander
Hammond, IN
********@*****.*** - 219-***-****
WORK EXPERIENCE
General Manager
Potbelly Sandwich Shop - Merrillville, IN - September 2011 to April 2014
Responsibilities
I was responsible for one salary manager, three hourly managers and 15 associates. I was over hiring, training,
scheduling, product ordering and receiving. I was also over daily operations, profit and loss along with other
controllables.
Accomplishments
During my time with Potbelly I achieved high customer satisfaction ratings, I lowered turnover and increase
catering sales.
Skills Used
Skills I demonstrated were organization, listening, leadership
General Manager
McDonalds - Gary, IN - October 2007 to September 2011
Responsibilities
Overseeing all daily operations. Hiring, training, ordering, receiving. Profit and loss along with building sales.
Accomplishments
Development over 8 associates to hourly management and one to salary management.
Skills Used
Leadership, organization and listening.