Customer Service High School

J ordan Abhold

920-***-**** • ********@***.***

**** *********** ***, ******* ** 54904

Education

University of Minnesota M inneapolis, MN

U ndeclared Freshman Anticipated Graduation Date: June 2017

Oshkosh West High School G raduated: June 2013

Oshkosh, WI Overall GPA: 3.529/4.0

Work Experience

Players Pizza Oshkosh, WI

Delivery Driver September 2012-August 2013

• Achieve expedient delivery of food orders to customer residences

• Lead up to 2 co-workers in the washing, cleaning and organization of kitchen and associated

equipment

• Collaborate with up to 6 co-workers in the cooking and assembly of orders

• Demonstrate proper sanitation and delivery methods to new co-workers

• Utilize customer service skills to ensure successful and productive interactions

• Facilitate the effective handling and completion of multiple cash and credit card orders

Bussing Host and Expo Worker May 2009-September 2012

• Perform basic sanitary maintenance of restaurant

• Handle order-taking and customer relations over phone

• Collaborate with up to 8 co-workers to facilitate successful customer management

• Assist in ensuring the timely and aesthetically pleasing assembly of food orders

J immy Johns Oshkosh, WI

Delivery Driver Summer of 2013

• Coordinate the timely delivery of multiple food orders to customer residences

• Utilize customer service skills to answer phones and take food orders by phone

• Perform various cleaning tasks around the restaurant

• Collaborate with up to four co-workers in the speedy production of sandwiches (< 30 seconds

per sub)

• Accomplish food slicing to specific weights as demanded by supply

• Assist in the coordination of daily beautifications about the restaurant

Activities and Awards

• Programming Chair - Tau Kappa Epsilson, University of MN

• Volunteer Instructor - Kur t Stein’s School of Rock

• Oshkosh West Symphony Orchestra Directors Award

• First Team All-Conference in Wrestling, March 2013

• O’Neil National Honor Society – Oshkosh West High School

• Diego Rivera National Honor Society – Oshkosh West High School

• Creator of TruDat(a) slogan, Leader of OASD Social Norming Campaign

• Gene Gehl All-Star Wrestling Classic Participant

• Varsity Letter Winner in Football and Wrestling

• Varsity Academic Letter Award winner

• Varsity Music Letter Award winner

• Volunteer WILD Wrestling coach

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