Sales Quality
Resume:
Rickey Alvin Williams Jr.
Jackson, MS
acd089@r.postjobfree.com
November 2013 – Current
Kroger – American Retail Food Chain Antioch, TN
Dairy/Grocery Clerk (Part Time)
Ensured great shopping experience for customers
Maintained dairy and grocery departments to store brand
Received incoming freight from Distribution Center (DC)
August 2013 – February 2014
Randstad – Staffing (Nissan) Smyrna, TN
Warehouse Assembly Production Worker (Temporary)
• Read and ensured quality specifications and understanding of quality
specifications for Nissan vehicle orders
§ Identified quality calls on vehicles and reported to inspection officials
• Constructed and streamlined production of front end modules (FEMs) for Nissan
vehicle order specifications
• Assembled and fit prefabricated parts to vehicles on production line according to
specifications
• Located and specified vehicle identification numbers (VIN) to leads during
quality inspections of finished and unfinished vehicle orders
§ Coordinated pick-up and delivery of Nissan vehicles to respective lots,
docks, warehouses, and plant production lines
September 2013 – November 2013
Southeast Business Consultants (SEBC) Nashville, TN
Direct Marketing Sales Rep
• Executed door-to-door sales from AT&T Lead dispositions for AT&T U-verse
service daily (Business to Consumer)
§ Implemented interactive selling techniques while following lead
disposition routes and loops
§ Consolidated lead dispositions daily through following up of initial leads
and eliminating dead leads
• Maintained a tracking sheet daily for lead disposition records daily
§ Followed up with leads and consumers regularly
§ Provided and Formulated solutions for consumers
• Instructed and coached new entry level reps on selling techniques, lead
disposition loops, and sales pitches through coordinated modules
§ Researched and explained competitor information constantly to new entry
level reps for strengthening advantages in sales pitch to consumer
§ Critiqued selling techniques and assisted with training of entry level reps
• Set goals weekly to motivate self and other reps in the office
• Collaborated with reps to perform sales pitch to consumers in the field with lead
disposition sheets
May 2011 – August 2013
Target – American retailing company Jackson, MS
Logistics - Flow Team Leader
• Acknowledged and validated incoming trailer from Distribution Center (DC) and
Food Distribution Center (FDC) into store applications system and ensured
efficient unload and push of freight to floor for store guests while maintaining
company brand and best practices during process
§ Received trailer invoice and validated trailer seal number with invoice seal
number from DC
§ Ensured proper scanning of all incoming freight from received trailer
§ Executed timely unload of Food Distribution Center (FDC) trailer
• Managed flow team members to maximize productivity at all times by allocating
members properly throughout the store based on freight inventory intake and
continued to drive team results with the following responsibilities:
• Coached team members on performance as needed through documented
personal development discussions or administration of documented
corrective action
§ Ensured proper training of each team member through completion of
learning plan and training modules
§ Evaluated and completed annual evaluations of team members as well as
90-day evaluations for new team members
§ Drove profitable sales through team by efficient merchandising and
meeting forecasted payroll expectations
§ Collaborated with P – Fresh team to ensure proper and timely push of
Temperature sensitive freight from FDC
§ Performed Suspect Date Audit (SDA) on perishable items daily
• Drove profitable sales by maintaining company brand and providing the “Target
brand shopping experience” (Fast, Fun, and Friendly) for store guests through
proper in-stocks, signing, and zone integrity
§ Maintained high in-stocks percentages as well as backroom locations
percentages
§ Properly merchandised end-caps, side-caps, and aisles to Target brand
standards at all times
• Completed business walks and quarterly statuses to inform next level
Resume of Rickey Williams Jr.
management of ongoing processes and current/upcoming business opportunities
§ Recorded store wins for quarter as well as opportunities and improvements
to be made in processes
§ Formulated a list of team members that need attention and also recognition
of top performers
§ Strategized and implemented strategies in processes for upcoming
seasonal merchandise and/or promotions
EXTENDED WORK EXPERIENCE (Other various retail and food service work)
Education
Jackson State University, Bachelors of Business Administration (May. 2011) Jackson,
MS
Activities
Member of Jackson State University M.A.D.D.R.A.M.A. Performance Troupe
Participated in Intramural athletics Basketball/Football
Business/Computer Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Access, Familiar
with C++ Programming
Understanding and working point of sales systems and inventory management processes
References
Available upon request
3
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