Human Resources Customer Service

Samantha Almeida

** ****** ***** *****

Brampton, Ontario, L6X 4T2

Tel: 905-***-**** Cell: 416-***-****

E-mail:

***************@*******.***

Objective

Looking for an opportunity to apply and develop my skills within an entry

level Human Resources/Administrative position with a reputed company.

Summary

. Excellent communication and writing skills

. Proficient with Microsoft Word, Excel, PowerPoint and Access.

. Able to do draft and proof reading

. Payroll entry on Oracle/PeopleSoft

. In process of completing Human Resources Diploma

Employment History

Jim Archdekin/ Ken Giles Recreation Centre December

2010 - Present

Administrative Clerk

. Payroll data entry -Oracle/PeopleSoft for 2 locations

. Providing exceptional over the counter and over the phone customer

service

. Provide training for new office clerks and concession attendants.

. Reconcile daily transactions

. Collection calling

. Process cash handling via credit card/debit and cash transactions

. Reconciliation of daily batch closings

. Provide sign up registrations & bookings for rentals and programs

offered in the city

. Administration duties,

. Strong problem solving skills

. Special project as assigned by supervisor

Jim Archdekin /Century Gardens Recreation Centre

Concessions Attendant

August 2008 - 2012

. Responsible for balancing cash register

. Responsible for training of new staff

. Responsible to restock shelves assist in inventory count for snack

bar supplies

. Provide exceptional customer service

. Administration duties

. Provide quality food services following operating and food

preparation standards

Achievement's

. Promoted to administrative clerk in 2010 and trained on employee

payroll

. Served as acting office administrator for full-time clerk on maternity

leave

Loafers Lake Recreation Centre July

2013 - September 2013

Camp Leader (Special needs)

. Responsible for participant

. Responsible for feedings, changes

. Working with a team

. Planning daily activities

Education and Skill Development

. Enrolled at Sheridan College in human resources in process of

graduating with diapolma

. Graduated from Health Profile at Sheridan College certificate earned

. Certified in level C CPR and Standard first aid with St. John's

Ambulance

. Graduated from Cardinal Leger Secondary Grade 12 OSSD earned

References

. Available upon request

Contact this candidate