Customer Service Mechanical Engineering

Objective To obtain an entry level position as a trainee within your

company

Education

Mechanical Engineering-Non Destructive Testing Diploma 2012-

**** ****** *******, ******, *******

. GPA 4.13/5.00

. Certificate of Completion and Eligibility: Radiation Safety, Liquid

Penetrant Inspection, Magnetic Particle Inspection, Ultrasonics Level

1 and Radiography Level 1

. Currently Studying: Ultrasonic Testing Level 2, Eddy Current Level 1

and Visual Weld Inspection

. CINDE membership

. Basic Metallurgical background

Related Skills and Qualifications

. Attention to detail, observant and responsible

. Respond to written, spoken, and visual messages in a manner that

ensures effective communication

. Assumes responsibility for one's own actions, decisions and

consequences

. Follow all Standard Operating Procedures according to rules and

regulations

. Work cooperatively with others in a team environment

. Maintain thorough and complete records of laboratory results and

formal reports

. Manage the use of time and other resources to complete projects

. General computer literacy and knowledge of Microsoft Word and Excel

Lab Experience

. Magnetic Particle: recognize how material defects disrupt magnetic

fields, execute the mathematical operations that are important in the

magnetic particle test method and follow basic industrial safety rules

particularly relevant to magnetic particle testing

. Liquid Penetrant: value which types of defects Penetrant Testing is

most practical for, identify the relevance and economics of the method

including an appreciation of pre and post cleaning and the impact on

execution time.

. Ultrasonic Testing Level 1: perform and verify basic calibrations,

produce angle beam plotting overlay, utilize DAC curves, complete

thickness checks, inspect various test specimens and weld samples

using normal and angle beam probes.

. Ultrasonic Testing Level 2: execute inspections according to

procedures, complete calibration tests including horizontal and

vertical linearity, angle beam determination, beam index verification,

resolution checks, identify necessary ASME and CSA W59 calibration

blocks and carry out contact and immersion performance tests using DAC

curves.

. Eddy Current: explain the principles and operating characteristics of

Eddy Current probes/scopes in addition to analyzing their limitations,

interpret indications for different types of tests and express the

influences of defect position, ambient temperatures and specimen

geometry.

Additional Experience

Customer Service Attendant

2012 - Present

Canadian Tire - Ajax, Ontario

. Ensure customer satisfaction with regards to products, sales floor

assistance and questions

. Maintain stock productivity and monitor store for maintenance, order

and safety

. Use outside knowledge of additional sources to help satisfy customer

needs and to give another perspective on possible solutions

Peer Tutoring (Volunteer)

. Collaboratively worked with students to help understand the concepts

of; Mathematics for Technology levels 1 and 2, Electrical Control

Fundamentals, Measurement 1 and elective classes

. Communication Skills: explaining and breaking down different theories

and concepts in simple and understandable manners

. Personal Reflection: reflecting back on taught and reviewed material

to unsure peer had a full comprehension of course material, and that

all areas of complexity were understood thoroughly

Seasonal Salesperson

Spring/Summer 2011

Source for Sports - Ajax, Ontario

. Assisted customers in regards to sporting equipment; fitting of hockey

skates and protective gear, soccer/football/rugby cleats, skate

sharpening, cashier/customer service

References Available Upon Request

Contact this candidate