Customer Service Manager
Resume:
Linda C. Benedetto
Boynton Beach, FL 33426
C - 561-***-****
H - 561-***-****
*******@*****.***
Career
Objective: To secure an Administrative Assistant / Office Management
position where I believe my 20 years of work experience would be an asset
to any business. I also have excellent customer service skills,
interpersonal communication skills and work great with the diverse public.
Areas of Achievement: Associates Degree
Basic X-Ray Technician
Nail Technician/Nail Extension Specialist
Proficient Microsoft Office, Word,
Excel,
PowerPoint, Outlook and QuickBooks
Detail Oriented
Excellent Organizational Skills
Excellent written and verbal
communication skills
Professional Experience
Newth Gardens Condominium Association Office Manager
Boca Raton, FL 33432
July 2013 to April 2014
- Answer multiline phone system
- Perform daily operating procedures
- Greet residents, vendors and guests in a professional manner
- Knowledgeable on operating all office equipment
- Responsible for petty cash
- Maintain and organize all office files
- Respond to maintenance requests from residents
- Check property for any maintenance needs
- Interview new potential owners and renters also present the
completed paperwork package to the property manager
- Perform background checks on potential owners/renters
- Maintain and keep all records updated on residents
- Issue parking decals for residents and overnight guests
- Perform all tasks as requested
Sterling Village Condo Association Secretary/
Receptionist
Boynton Beach, FL 33435
March 2008 to April 2010 and August 2011 to May 2013
- Greet residents, vendors and guests in a professional manner
- Organize and maintain the reception area
- Answer Multi-line phone system
- Perform tasks such as; copying, typing, scanning, faxing,
filing
- Responsible for cash intake
- Maintain paper work for guests, owners and renters
- Respond to inquiries or complaints from residents and direct
them to the proper personnel
- Issue resident badges for parking and pool area and maintain
the record logs
- Maintain resident contact and emergency information lists
- Write receipts for payments such as maintenance, application
fees, and other fees that may apply.
- Send out mailings, sort mail and give to proper personnel
- Prepare and mail letters of violation
- Relay any important messages to the association manager as
well as the Board of Directors and other personnel
- Responsible for the keys to all 840 units making sure they
are signed out and returned in a timely manner
- Maintain confidentiality with all important information
- Perform all other necessary clerical duties as required in a
timely manner
Keiser University Financial Aid Work Study
W. Palm Beach, FL 33411
Oct. 2006 - Feb.2008
-Attended for Radiological Technologist for 2 years
- Answering multi-line phones
- Filing financial aid receipts in student files
- Organization of student files
- Scanning, copying, filing of confidential files
- Attended 8 months of clinicals performing diagnostic x-rays on
30-40 patients
- Daily interaction with various staff and patients
- Assisted in transportation of patients
- Performed all clerical duties at clinical sites as required
Jacquie's Place
Nail Technician
Boca Raton, Florida 33431
October '06 - March'08
- Greet Clients
- Responsible for answering multi-line phone making
appointments
- Performing manicures and pedicures on clientele
- Receive payments from clients
Split Endz Hair and Nail Studio Nail Tech/Booth Renter
Orlando, FL 32806
February '06 - August '06
-Nail Technician performing manicures, pedicures, acrylics,
gels, paraffin waxes, and all other nails
services as requested.
-Kept a profile log of all clientele
-Answered multi-lined phones
-Received payments from clients
Beauti-Works Salon and Day Spa Nail Technician
Orlando, FL 32837
October 1998 - February 2006
-Nail Technician performing manicures, pedicures, acrylics,
gels, paraffin waxes, and all other nails services as
requested.
-Kept a profile log of all clientele
-Received payments from clients
-Answered phones
Education:
Palm Beach State College Graduated
December '08
Lake Worth, FL 33461
Associates in Arts
Keiser University
Attended: August '06 - Feb.'08
West Palm Beach, Florida 33411 Studied
-Radiological Technology
St. Petersburg Jr. College
Attended 1996-1997
St. Petersburg, FL 33710
Brookdale Community College
Attended 1989-1995
Lincroft, NJ 07738
Monmouth County Vocational School Attended 1989 - 1990
Long Branch, NJ 07728
Studied - Nail Technology
Shore Regional High School
Attended: 1984-1988 (Graduated)
Highway #36
W. Long Branch, NJ 07764
**References gladly given upon request **
Contact this candidate